Overview

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Hôtel Chems

Houmane El Fetouaki, Marrakesh 40000, Morocco
+212 524 444 813

£27+

Overall guest ratings

7.0/10 Good
Based on 2,086 reviews

Review highlights

  • 9.4
  • 8.7
  • 4.7
  • 3.7

Nearby

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    About

    Hôtel Chems is in the heart of Marrakech, walking distance from Koutoubia Minaret and Bab El Djedid. This 4-star hotel is within close proximity of Cyber Parc and Jamaa el Fna.

    Rooms

    Make yourself at home in one of the 145 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, luggage storage, and an elevator (lift). Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 hour front desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Spa
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Pets not allowed
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    Based on 2,075 reviews
    • 9.4 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
      9.6 "96% liked the proximity to sightseeing."
      8.8 "Great parking, according to 88%."
      10.0 "100% thought parking was inexpensive."
      7.7 "Easily accessible by car, said 77%."
      9.0 "90% liked the proximity to shopping."
    • 8.7 "Pool is good."
      9.2 "Clean pool, said 92%."
    • 6.4 "Average amenities."
      5.0 "For 50%, terrace was good enough."
    • 6.2 "Service is ok."
      5.0 "Only 50% thought the service was professional."
      5.9 "Only 59% found the restaurant service to be good."
    • 5.6 "Average comfort."
      5.2 "Beds were acceptable for 52%."
      6.7 "For only 67%, the noise level was all right."
      6.3 "63% thought the bathroom was big enough."
    • 4.7 "Not very clean."
      3.7 "63% said rooms were dirty."
      3.1 "69% said the bathroom was dirty."
      0.0 "Unclean dining area, according to 100%."
    • 3.7 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      0.4 "For 96%, the rooms looked old."
      2.0 "Air conditioning was criticized by 80%."
      0.3 "97% were disappointed with the minibar."
      3.1 "69% said the bathroom was dirty."
      1.4 "86% found problems with the furniture."
      1.7 "83% had problems with the shower."
      1.0 "90% thought the tv was sub-standard."
    • 3.3 "Disappointing food."
      1.8 "82% did not enjoy the desserts."
      3.5 "65% did not like what was on the menu."
      1.5 "For 85%, the dining experience was not enjoyable."
      4.2 "The price was too high for 58%."
      2.7 "73% found the side dishes unedible."
      4.3 "57% were unsatisified with the snacks."
      0.0 "Unclean dining area, according to 100%."
    • 2.0 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      4.9 "Unfriendly atmosphere, according to 51%."
      2.1 "79% didn't like the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 1.6 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    6.9 Good
    Based on 1,120 reviews
    • 9.4 "Terrific location."
      9.5 "City centre within easy reach, said 95%."
      8.8 "Great parking, according to 88%."
      9.7 "97% liked the proximity to sightseeing."
      7.4 "Easily accessible by car, said 74%."
      10.0 "100% thought parking was inexpensive."
    • 8.6 "Pool is good."
      9.1 "Clean pool, said 91%."
    • 6.6 "Average amenities."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Service is ok."
      5.0 "Only 50% thought the service was professional."
      6.0 "Only 60% found the restaurant service to be good."
    • 4.8 "Not very clean."
      3.8 "62% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
    • 3.5 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      3.8 "62% said rooms were dirty."
      1.3 "87% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      3.5 "65% said the bathroom was dirty."
      2.1 "Air conditioning was criticized by 79%."
      1.8 "82% had problems with the shower."
      0.2 "98% were disappointed with the minibar."
      0.6 "94% thought the tv was sub-standard."
    • 3.5 "Disappointing food."
      1.7 "83% did not enjoy the desserts."
      3.8 "62% did not like what was on the menu."
      3.0 "70% found the side dishes unedible."
    • 2.3 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      2.6 "74% didn't like the unstylish hotel."
    • 1.5 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.9 Good
    Based on 581 reviews
    • 9.6 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.5 "95% liked the proximity to sightseeing."
      9.0 "Great parking, according to 90%."
    • 8.7 "Pool is good."
      9.1 "Clean pool, said 91%."
    • 6.5 "Average amenities."
    • 6.2 "Service is ok."
      5.6 "Only 56% found the restaurant service to be good."
    • 5.7 "Average comfort."
      7.0 "70% thought rooms were spacious."
      5.2 "Beds were acceptable for 52%."
      6.6 "For only 66%, the noise level was all right."
    • 4.5 "Not very clean."
      3.4 "66% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
    • 4.1 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      0.3 "For 97%, the rooms looked old."
      2.3 "Air conditioning was criticized by 77%."
      0.4 "96% were disappointed with the minibar."
      2.5 "75% said the bathroom was dirty."
      1.2 "88% found problems with the furniture."
    • 3.2 "Food is inedible."
      3.2 "68% did not like what was on the menu."
      2.0 "80% did not enjoy the desserts."
      1.6 "For 84%, the dining experience was not enjoyable."
    • 1.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
    • 1.7 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.8 Good
    Based on 373 reviews
    • 9.5 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.6 "96% liked the proximity to sightseeing."
    • 8.5 "Pool is good."
    • 6.5 "Average amenities."
    • 6.1 "Service is ok."
    • 5.6 "Average comfort."
      6.7 "For only 67%, the noise level was all right."
      5.5 "Beds were acceptable for 55%."
    • 4.8 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.3 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      1.6 "Air conditioning was criticized by 84%."
      4.0 "60% said rooms were dirty."
      0.2 "98% were disappointed with the minibar."
      1.5 "85% had problems with the shower."
    • 3.3 "Disappointing food."
      1.9 "81% did not enjoy the desserts."
      3.0 "70% did not like what was on the menu."
    • 2.1 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      4.8 "Unfriendly atmosphere, according to 52%."
    • 1.6 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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