Daily Mandatory Charge includes: Memphis Tourism Fee. The Hampton Inn and Suites by Hilton Memphis East hotel is a beautiful hotel located in Memphis, Tennessee, just mile east of Interstate 240 at Poplar Avenue and Shady Grove Road. This Memphis, Tennessee hotel is conveniently located in the East Memphis Business Corridor and only 12 miles from the Memphis International Airport. With numerous restaurants, shopping malls and theaters within minutes of us, the Hampton Inn & Suites Memphis hotel in Tennessee is the perfect location for you. All guestrooms at this Tennessee Hampton Inn & Suites hotel offer a coffeemaker, complimentary high-speed wireless internet, iron with ironing board, telephone with voicemail, data ports, HBO and access to Lodgenet pay-per-view movies. Guests of the Hampton Inn & Suites hotel in Memphis, Tennessee can awaken to an array of satisfying choices by starting their day off right with our On the House breakfast. Unwind in the evening by enjoying Frank Grisanti's Italian Restaurant - a familiar name in Memphis for years. Frank Grisanti's delivers room service from 5pm to 10pm each evening. Additional amenities of the hotel include free shuttle within a 5-mile radius to restaurants & attractions, connecting rooms, cribs, an exercise gym, refrigerators and an outdoor pool. Laundry/valet services, guest Laundromat. We love having you here at the Hampton Inn & Suites Memphis-Shady Grove hotel in Tennessee.
7.8
Good
251 reviews
Latest deals for Hampton Inn & Suites Memphis East Germantown Area
*Total includes estimated local taxes & fees payable on check out.
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Amenities at Hampton Inn & Suites Memphis East Germantown Area
Outdoor pool
Fitness centre
Free Wi-Fi
Tea/coffee maker
Coffee machine
Business centre
Wi-Fi available in all areas
Flat-screen TV
TV
Free toiletries
Reviews of Hampton Inn & Suites Memphis East Germantown Area
7.8
Good
251 verified ratings
Wonderful
133
Very good
29
Good
35
Okay
11
Fair
19
Mediocre
5
Poor
19
Summary of reviews
Guests say
Guests generally appreciated the hotel's convenient location, friendly and helpful staff, and clean rooms. The breakfast was often mentioned, with some guests enjoying the variety and quality, while others found it lacking or only offering cold items. Room comfort and bed quality received mixed feedback, and several guests noted maintenance issues such as broken doors, worn outlets, and inconsistent housekeeping. Security and safety were seen as positives by some, but service consistency and amenities like parking and room service drew criticism. Overall, the positives centered on staff friendliness, cleanliness, and location.
AI-generated from customer reviews
Location8 out of 10
Cleanliness7 out of 10
Service7 out of 10
Breakfast6 out of 10
Bed Comfort5 out of 10
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7.4/10
7.4 out of 10
201 reviews
8.6/10
8.6 out of 10
20 reviews
9.2/10
9.2 out of 10
1 review
7.5/10
7.5 out of 10
5 reviews
All reviews
2.0
Poor
Gerald, Apr 2025
I have been coming to this location for 2 years, 1 week a month, and have always been satisfied with the service, and accommodations, but for the last couple of months, service has been awful, the doorknobs are close to falling off, the kitchen is not clean in my suite, there was 1 fork, 3 knifes and 2 spoons, and no paper towels, the soaps in the shower, lately seem to always be empty, and now th...
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6.0
Okay
Gerald, Jan 2024
The room itself is comfortable and the kitchen area as well, did not like the shower, one day, had to let it run for 7 minutes before the water got Luke warm, so did not take a shower that day, then the next day the water got hot after a long time running it before getting in the shower, then while showering the water would all of a sudden get extremely hot for about 30 seconds, then get back to n...
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8.0
Very good
Gerald, Apr 2023
Customer service was exceptional
9.7
Wonderful
Anonymous, Oct 2017
Pros (+) Room was very clean and comfortable. Beds were excellent! Checking in and out was easy and quick.
Cons (-) The hotel was a little hard to find.
9.4
Wonderful
Abigail, Oct 2016
Cons (-) Hot breakfast was a little rubbery, eggs were ish and potatoes were ish. Could have been more fruit. Some of the fruit wasn't very good.
Location
962 South Shady Grove Road, Memphis, TN 38120
What's nearby
Temple Israel0.8 mi
Shelby Farms2.8 mi
University of Memphis4.5 mi
Liberty Bowl Memorial Stadium6.8 mi
Overton Park7.6 mi
Rhodes College8.2 mi
Memphis Zoo8.4 mi
Graceland10.3 mi
Sun Studio10.4 mi
St Mary's Episcopal Cathedral10.5 mi
FedEx Forum11.1 mi
Fire Museum of Memphis11.2 mi
Policies
Check-in/Check-out
Check in anytime after 16:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Hampton Inn & Suites Memphis East Germantown Area
Which month has the cheapest rates at Hampton Inn & Suites Memphis East Germantown Area?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hampton Inn & Suites Memphis East Germantown Area is December, with an average nightly rate of £89. The most expensive month is March at £176 per night.
What is the cheapest day to book Hampton Inn & Suites Memphis East Germantown Area?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hampton Inn & Suites Memphis East Germantown Area is Sunday, with an average nightly rate of £112. The most expensive day is Wednesday at £204 per night.
KAYAK's top tips for your stay at Hampton Inn & Suites Memphis East Germantown Area
How long should you stay at Hampton Inn & Suites Memphis East Germantown Area? KAYAK users usually book their rooms here for 1 day.
FAQs when booking at Hampton Inn & Suites Memphis East Germantown Area
Where is Hampton Inn & Suites Memphis East Germantown Area located?
Hampton Inn & Suites Memphis East Germantown Area is located at 962 South Shady Grove Road in Northeast Memphis, 11.2 miles from the centre of Memphis. Temple Israel is the closest landmark to Hampton Inn & Suites Memphis East Germantown Area.
When is check-in time and check-out time at Hampton Inn & Suites Memphis East Germantown Area?
Check-in time is 16:00 and check-out time is 12:00 at Hampton Inn & Suites Memphis East Germantown Area.
Does Hampton Inn & Suites Memphis East Germantown Area offer free Wi-Fi?
Yes, Hampton Inn & Suites Memphis East Germantown Area offers free Wi-Fi.
How far is Hampton Inn & Suites Memphis East Germantown Area from the airport?
Hampton Inn & Suites Memphis East Germantown Area is 8.2 miles from Memphis. Hampton Inn & Suites Memphis East Germantown Area is 9.5 miles from Olive Branch Arpt.
Does Hampton Inn & Suites Memphis East Germantown Area have a pool?
Yes, Hampton Inn & Suites Memphis East Germantown Area has a pool on-site.
How does KAYAK find such great Hampton Inn & Suites Memphis East Germantown Area hotel deals?
KAYAK scours the web for all room deals available at Hampton Inn & Suites Memphis East Germantown Area in Memphis and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hampton Inn & Suites Memphis East Germantown Area and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hampton Inn & Suites Memphis East Germantown Area.
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