Serena Beach Resort and Spa

P.O. Box 90352, Mombasa 00100, Kenya
+254 732 125 000

Cheapest
rate per night

8.8

Excellent
based on 115 reviews
Serena Beach Resort and Spa - Mombasa, Kenya
Check-in
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Check-out
Compare vs KAYAK |

Provider Nightly total
Hotels.com £139
Agoda.com £147
Orbitz £205
Hotels.com
Agoda.com
Orbitz

Good to know

Distance to city centre 8.0 mi
Location rating 8.1
Nearest airport Mombasa Moi Intl
Distance to airport 11.6 mi

Rooms

Check-in
Check-out

Standard rooms

£139+

Photo
Bed type
Provider
Nightly base price
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Unknown
£139 per night
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£147 per night
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£205 per night
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£221 per night
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£237 per night
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£244 per night
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£244 per night

Reviews

Pros

Traveller rating

36
23
2
1
0

Time of year

Traveller type

Show reviews that mention

+
air conditioner dripping in 2 reviews
bath tub in 8 reviews
bit dated in 19 reviews
bit expensive comparing in 6 reviews
breakfast and dinner in 10 reviews
city centre in 8 reviews
customer wants in 2 reviews
excellent service in 22 reviews
expecting a queen in 4 reviews
friendly staff in 18 reviews
hotel is very nice in 10 reviews
mixed feeling in 3 reviews
restaurant in the hotel in 7 reviews
room too cold in 16 reviews
room was nice in 16 reviews
sea view in 19 reviews
shrunk in 2 reviews
twin beds in 6 reviews
  • Good
    Sep 2019
    6.3

    Close to beach.

    Very dark decor. No kettle or bottle opener. Basic equipment.

  • Excellent
    Aug 2019
    9.2

    Upgraded sea view at no extra charge, view was great!!! Flush mechanism on Toilet was not working initially, maintenance crew fixed right away. Food and spa were amazing. Staff was attentive, courteous and happy.

    Front door had no door knob. Bed was a little stiff. Water pressure in shower would fluctuate.

  • Excellent
    Aug 2019
    9.2

    The food was delicious, the staff very helpful and friendly. My room was upgraded at no extra cost during my stay. This hotel felt like paradise!

    Standard double room was a bit small but I was upgraded to a sea view room half way through my stay. This room was absolutely perfect with amazing views of the Indian Ocean.

  • Excellent
    Aug 2019
    10.0

    The location, food, the beach and the staff

    Wonderful place for holidays.

  • Good
    Aug 2019
    6.7

    The buffet had a nice selection of food and the staff were really friendly and helpful.

    We got the old style rooms from the 80s which were really disappointing.

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About

Overview

With the shimmering sands and waters of the Indian Ocean stretching before it, admist verdant, bougainvillea-filled gardens, and shaded by gently swaying palm trees, the Serena Beach Resort & Spa at Shanzu Beach represents the ultimate escape. The Legendary 13th Century Swahili town of Lamu inspires and styles it.Fringed by white beaches, and shaded by coconut palms, the silver ribbon of the Swahili coastline offers the ultimate tropical paradise. Bright white against the blue sky, set in extensive tropical gardens, the architecture of the Serena Beach Hotel and Spa replicates the winding lanes and colourful market places of a traditional 13th century Swahili town. At the heart of our Mombasa beach resort lies the coral-built Fortress of Tranquility' of the exquisite Maisha' Mind, Body and Spirit Spa.

iHotelier/iStay

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.8 Excellent

based on 115 reviews

10.0

Breakfast

9.4

Service

4.9

Comfort

4.3

Cleanliness

Things to know

  • Friendly service
  • Pleasant hotel grounds
  • Great menu

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness centre
Disabled access
Business centre
Internet
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Meeting/Banquet facilities
Room service
Spa
Outdoor pool
Snorkelling
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Sauna
Airport Shuttle (Surcharge)
Free parking
Storage available
Non-smoking rooms available
Terrace/Patio
Massage
Laundry service
Child pool
Beauty salon
Express check out
Hairdryer
Cable or satellite TV
Coffee shop
Babysitting/child care services (surcharge)
Pets not allowed
Private beach
Designated smoking area
Steam room
Wedding services
Outdoor tennis
Laundry facilities
Playground

Photos

Serena Beach Resort and Spa - Mombasa - Bedroom All photos (35)
Serena Beach Resort and Spa - Mombasa - Banquet hall Banquets (1)
Serena Beach Resort and Spa - Mombasa - Bedroom Bedroom (3)
Serena Beach Resort and Spa - Mombasa - Meeting room Conference (4)
Serena Beach Resort and Spa - Mombasa - Outdoor view Outdoors (1)

Location

Most popular landmarks

  • Bamburi Beach 1.8 mi
  • Haller Park 3.7 mi
  • Mombasa Marine National Park 3.9 mi
  • Voyager Beach 5.7 mi
  • Mamba Village Centre 5.8 mi
  • Old Town 7.8 mi

Getting around

Mombasa Moi Intl 11.6 mi
Ukunda 25.3 mi

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