Good to know
|Distance to city centre||8.0 mi|
|Nearest airport||Mombasa Moi Intl|
|Distance to airport||11.6 mi|
|"the hotel is very nice."||(in 6 reviews)|
|"Lovely, friendly staff."||(in 14 reviews)|
|"Exceptional service by all the staff."||(in 16 reviews)|
Time of year
Show reviews that mention
|air conditioner dripping||in 2 reviews|
|bath tub||in 8 reviews|
|bit dated||in 19 reviews|
|bit expensive comparing||in 6 reviews|
|breakfast and dinner||in 10 reviews|
|city centre||in 8 reviews|
|customer wants||in 2 reviews|
|excellent service||in 22 reviews|
|expecting a queen||in 4 reviews|
|friendly staff||in 18 reviews|
|hotel is very nice||in 10 reviews|
|mixed feeling||in 3 reviews|
|restaurant in the hotel||in 7 reviews|
|room too cold||in 16 reviews|
|room was nice||in 16 reviews|
|sea view||in 19 reviews|
|shrunk||in 2 reviews|
|twin beds||in 6 reviews|
Food is excellent and Staff at restaurant are friendly
There was a bird’s cage next to the restaurant and very pathetic to see them trapped there. No reason to keep those birds and urge hotel to release and give them a freedom .
some rooms are looking tired.
The food and room service
The rooms have a damp smell and the bar is very dirty. The spa customer service is very bad.
Beautiful hotel, very quiet right on the beech, great place to relax and enjoy the view.
The staff was excellent, exceptional, friendly, and helpful! The service great, perfect!!! The rooms were clean and neat! The rooms are old needs upgrade big time!!!!!
The facility especially the rooms need an upgrade!!!
With the shimmering sands and waters of the Indian Ocean stretching before it, admist verdant, bougainvillea-filled gardens, and shaded by gently swaying palm trees, the Serena Beach Resort & Spa at Shanzu Beach represents the ultimate escape. The Legendary 13th Century Swahili town of Lamu inspires and styles it.Fringed by white beaches, and shaded by coconut palms, the silver ribbon of the Swahili coastline offers the ultimate tropical paradise. Bright white against the blue sky, set in extensive tropical gardens, the architecture of the Serena Beach Hotel and Spa replicates the winding lanes and colourful market places of a traditional 13th century Swahili town. At the heart of our Mombasa beach resort lies the coral-built Fortress of Tranquility' of the exquisite Maisha' Mind, Body and Spirit Spa.
based on 123 reviews
Things to know
- Friendly service
- Great menu
Policies vary by room type and provider.
FAQs when booking at Serena Beach Resort and Spa
Where is Serena Beach Resort and Spa located?
Serena Beach Resort and Spa is located at P.O. Box 90352 in Bamburi, 8 miles from the centre of Mombasa. Bamburi Beach is the closest landmark to Serena Beach Resort and Spa.
When is check-in time and check-out time at Serena Beach Resort and Spa?
Check-in time is 14:00 and check-out time is 11:00 at Serena Beach Resort and Spa.
Does Serena Beach Resort and Spa offer free Wi-Fi?
No, Serena Beach Resort and Spa does not offer free Wi-Fi.
Does Serena Beach Resort and Spa offer free parking?
Yes, Serena Beach Resort and Spa offers free parking.
Does Serena Beach Resort and Spa offer free airport shuttle service?
No, Serena Beach Resort and Spa does not offer free airport shuttle service.
How far is Serena Beach Resort and Spa from the airport?
Serena Beach Resort and Spa is 11.6 miles from Mombasa Moi Intl. Serena Beach Resort and Spa is 11.7 miles from Kikambala Vipingo.
Can you bring pets to Serena Beach Resort and Spa?
No, pets are not allowed at Serena Beach Resort and Spa.
Does Serena Beach Resort and Spa have a pool?
Yes, Serena Beach Resort and Spa has a pool on-site.
Reviews about Serena Beach Resort and Spa
Most popular landmarks
- Bamburi Beach 1.8 mi
- Haller Park 3.7 mi
- Mombasa Marine National Park 3.9 mi
- Voyager Beach 5.7 mi
- Mamba Village Centre 5.8 mi
- Nyli Bridge 7.2 mi
|Mombasa Moi Intl||11.6 mi|
|Kikambala Vipingo||11.7 mi|