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Lovely architecture and excellent service The rooms were a little small for a 5star hotel and did not have dvd players or bathroom scales and the menu in the restaurant was very limited and did not change during the 7 nights we stayed there.
A beautiful building built in a cream coloured stone, the interior is all cream, white or oatmeal. Soft lighting everywhere. Really comfortable bedrooms. The hotel is not yet finished - apparently it is due to be completed for next season, i.e. spring 2011. It has only one restaurant and it is the same menu for lunch and dinner which is expensive. Service is not yet at the 5 star level.
The hotel was stylish yet comfortable. The staff were excellent the hotel restaurant was expensive ( 6 EUR for a coffee)
Convenient for the town centre, Staff helpful and friendly. Stunning location which you pay a high premium for as the rooms are quite basic. There is a small sun terrace which no one tells you about, definitely worth a visit. Do try the Ristorante Della Nonna which is a couple of minutes away. Great food, great owner and staff, great price. It's on Via S. Benedetto, 37/39. If the Grotto Restaurant was more realistically priced we would have used it. Around 250 Euros for the set meal + wine + cover charge etc is too steep.
The views from the room and the Cave restaurant below are stunning. We were attending a friends wedding at the hotel and decided to stay at the same hotel. The village is beautiful and the weather was outstanding. It was funny watching the people travel underneath the cave from the restaurant, often naked jumoing from the boats. The only person that we had to deal with was the receptionist, who I found was particularly unhelpful. His language and manners leave a lot to be desired. Trying to get hold of anything was a difficult experinece (such as an iron), as he was the only point of contact. Also, he tried to charge me nearly three times my actual bill total as I was checking out, and insisted that I had charged items to the room, when we have not actually eaten at the hotel in the short stay. The actual bill was over £400, and he tried to charge me £1200. I tried on several occassions to tell him that he was looking at the wrong room. Eventually, he realised that he was charging me for the wrong room. I had wasted half an hour by that point.
great location in town on the water!!
Small room, but clean with window overlooking ocean. Good location.
staff was very kind and friendly. room was clean. Most dissapointed thig was their famous restraunt in the cave was not open due to our stay in the beggining of April. It should have been informed in their Web site. I felt a little bit expensive for their room facility and atmospher.
Very helpful staff.Extremely comfortable well furnished hotel deserving its 4 stars.Value for money.Would not hesitate to recomend.
it was clean,staff helpfull
Staff very helpful. Lovely location.
Location right by the beach and in the centre of town Very noisy even with double glazing as rooms are beside road to beach car park so regular traffic noise. ac did not work and when reported to front desk, nothing done about it. So room was hot and had to sleep with window open which was extremely noisy due to traffic and major construction beside hotel which started at 6am and will last for at least 12 months so avoid hotel until 2011.
Location is great...good service. Hotel has a nice restaurant. Beautiful lobby... Room was very old, stuffy smelling. No decor at all. Bed was not comfortable. Overpriced...you pay for the location.
The views of the sea and our Rm. 211. It was very cool in the room and the heat hadn't been turned on for the fall/winter. We understand this but we had to put on extra sweaters. The view made it all worthwhile.
Very nice hotel with excellent service and clean, spacious rooms.
Very clean rooms, friendly staff, beautiful views. Stayed there during visit to Bari for Italy v Scotland football match. People in the town were also very friendly to the visiting Scottish fans.
Nice, refurbished small hotel with a great setting on the cliff face. Wast walk to the small old town and town centre as well as the station. Helpful staff and very good restaurant with fresh fish and good value for money. The room was clean but a bit basic. Our window viewed onto a building site (as opposed to one of the better rooms looking out to sea). There was a small bar by reception but this was a bit open to people walking by and not very big.
Position, View & good service Room could have been a bit bigger & suggest a flat TV screen would fit better
beautiful swimming pool and pool area, quiet and relaxing atmosphere, not overcrowded with people (eventhough we were there during the month of August when all the Italy is overcrowded) beaches are closeby (10 min by hotel shuttle) but those are not very nice. Public ones are so crowded you can hardly move there and the only private one (with a very nice Greek taverna) unfortunatelly doesn´t have a proper entrance to the see, there are stones and you have to climb the stairs to swim in the sea.
wonderful setting and swimming pool, beautiful rooms. Some staff members really got out of their way to please us. They have let us keep the room through the afternoon with no surcharge. they probably need more staff. Nobody there to help us with lugguage at arrival or attending the pool bar. No pool towels. Room service charged at 18 Euros even just for a coffee!
Extremely helpful staff and a stunning hotel. Excellent food.
It was very kid friendly with an on staff helper to keep kids busy. Great pool...huge! And the kids loved it because of the slow slopping grade to the bottom like a beach, so even the ones that didn't swim had a huge area for water fun. Helpful staff, great food, bar near the pool...buffet lunch everyday...big spacious beautiful rooms all with huge verandas.
The room was lovely, staff were helpful and accomodating, lovely location. It is a pity there is no swimming pool as it was too hot for the beach in the morning but would have been nice to have a swim in a pool in the evenings. The main business of the hotel is weddings there was one everyday of our stay but these were over by 10pm most nights so we didn't feel disturbed by noisy wedding guests which was good.
All Nothing, everything was good!
nice and quiet room with a nice terras no swimmingpool
Excellent hotel and facilities. Free wifi internet. Breakfast just ok.
All the hotel staff was friendly and accomodating for anything we asked about. Closed too early in the evening, closed the gate and turned off lights.
Absolutely fantastic hotel pure luxury. Nothing
Staff very friendly and great super comfortable rooms. Recommended ++++++ !!!
Lovely atmosphere, romantic,comfortable. The staff is friendly and helpful. We had a great time and we'll definetly go back.
The management was very cooperative when we wanted to modify our reservation. This is not really a hotel, although nice garden, perfect restored building and furnished with taste, it is more a reception hall for weddings etc. and it is disturbing when you're staying there (noise, lots of people wandering around...), the more it has no swimming pool! ... Not a good choice.
Setting, location, staff
Fantastic hotel, one of the best we stayed in! Beautifully furnished, comfortable, lovely gardens, really nice breakfast. It is not exactly in Polignano a Mare, but about 2 km out, which is not a problem if you have a car. There are sometimes parties/weddings at the weekends so take your ear plugs if you are noise sensitive. We would definitely stay there again!!
Hôtel avec chambres confortables et spacieuses. Grand parking.
NIce position if arriving with car, easy parking, good restaurant (villa degli aranci) in the nearby. Good value for money. Clean, relaxing, not too close to the seeside
nice staff the location
Staff was extremely helpful, since we did not know that hotel was a distance away from the city center and we had not car, they were driving and picking us up from the city center. It was close to the highway, so it was noisy when we tried to open windows.
Very friendly and helpful staff, excellent breakfast, clean, quiet
It is a hotel mainly for business people, staff are very friendly. Location is bad when you want to go to the beach. The road is busy and impossible to walk there, so you do need your car to go to the beach.
Everything except the distance from the city. It's very uncomfortable to stay there without a car.