Nairobi Serena Hotel

5 stars
Kenyatta Avenue, Po Box 46302, Nairobi, Kenya
Nairobi, Kenya
9.1
Wonderful
based on 324 reviews
324 reviews
Wed 24/9
-
Thu 25/9
1 room, 2 guests
Deals from
£105
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
£105
Standard Room
£152
Executive room
£219
18 more Nairobi Serena Hotel deals
18 more Nairobi Serena Hotel deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Nairobi Serena Hotel is situated in Nairobi and is within a short walk of nearby landmarks, such as Kenya Institute of Management-Nairobi, NSSF City Center and Nairobi NV Park. It provides a spa and wellness centre, as well as an outdoor pool, free Wi-Fi and a Jacuzzi.

A variety of personalised services are available for guests of Nairobi Serena Hotel, such as 24-hour room service, valet parking and an express check-in and check-out feature. A gym can be readily accessed by those wishing to keep active while travelling. Those staying at the property also have access to a sauna and a hair salon.

All the contemporary rooms at the hotel provide a mini bar, plus all the essentials for an enjoyable stay.

The hotel features both restaurant and bar where guests are able to unwind of an evening with a meal and a drink. A selection of eating options can also be found in the surrounding area.

Nairobi Serena Hotel is around a 20-minute drive from Jomo Kenyatta International Airport and provides an airport shuttle service. Nairobi Railway Station is within a 30-minute walk.

9.1
Wonderful rating
Based on 324 verified guest reviews

Latest deals for Nairobi Serena Hotel

Wed 24/9
Thu 25/9
Executive room
bed type unknown
£219
nightly with fees
bed type unknown
£250
nightly with fees
1 queen bed
£273
nightly with fees
Standard Room
bed type unknown
£152
nightly with fees
bed type unknown
£165
nightly with fees
Deluxe room
bed type unknown
£105
nightly with fees
bed type unknown
£112
nightly with fees
bed type unknown
£120
nightly with fees
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences

Amenities at Nairobi Serena Hotel

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

General

  • Executive lounge access
  • Garden view
  • Interconnected room(s) available
  • Landmark view
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Spa and wellness centre
  • Massage
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Drying rack for clothing

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Playground

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Upper floors accessible by lift

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Beauty salon

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre

Reviews of Nairobi Serena Hotel

9.1
Wonderful
324 verified ratings
Wonderful
199
Very good
63
Good
35
Okay
12
Fair
7
Mediocre
4
Poor
4

Summary of reviews

Guests say
Overall, guests appreciated the spacious and clean rooms, excellent amenities, and friendly staff. However, there were complaints about the service quality, particularly in the restaurant and during breakfast. The location was often highlighted as a positive aspect, contributing to a generally favorable experience despite some service-related issues.
AI-generated from customer reviews
Room Size9.5 out of 10
Location9 out of 10
Bed Comfort9 out of 10
Cleanliness8.5 out of 10
Amenities8.5 out of 10
Service3 out of 10
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All reviews

7.7
Good
Anonymous, Dec 2019
Pros (+) It is an old hotel built in the seventies but it is kept in a very good condition. Being a local brand, this hotel is preferred by politicians and used for governmental events. The reception and ballrooms are always filled with politicians, ministers, ambassadors, etc.. There are several restaurants, bars, meeting rooms in the hotel which will provide you with a variety of places to eat, have a dr...
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Location

Kenyatta Avenue, Po Box 46302, Nairobi

What's nearby

  • Central Park352 yd
  • National Museums of Kenya-Nairobi Gallery435 yd
  • Regency Palms Casino0.3 mi
  • Teleposta Towers0.3 mi
  • RKL Casino0.4 mi
  • Kenyatta Mausoleum0.4 mi
  • Nairobi NV Park0.4 mi
  • City Hall0.5 mi
  • Kenyatta International Conference Centre0.6 mi
  • The Nairobi Hospital0.9 mi
  • Nairobi National Museum0.9 mi
  • Nairobi Railway Station1 mi

Policies

Check-in/Check-out

Check in anytime after 12:00, check out anytime before 10:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Nairobi Serena Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

April
November
£169
£160
Cheapest month to stay with an average 16% drop in price.
Most expensive month to stay with an average 23% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Nairobi Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Nairobi Serena Hotel

  • If you’re after a cheap room at Nairobi Serena Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in April and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Nairobi Serena Hotel, plan to stay on a Tuesday or Saturday. The most expensive day is usually Monday.
  • The cheapest price a room at Nairobi Serena Hotel was booked for on KAYAK in the last 2 weeks was £221, while the most expensive was £221.
  • How long should you stay at Nairobi Serena Hotel? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at Nairobi Serena Hotel

  • Where is Nairobi Serena Hotel located?

    Nairobi Serena Hotel is located at Kenyatta Avenue, Po Box 46302 in Downtown, 0.6 miles from the centre of Nairobi. Central Park is the closest landmark to Nairobi Serena Hotel.

  • When is check-in time and check-out time at Nairobi Serena Hotel?

    Check-in time is 12:00 and check-out time is 10:00 at Nairobi Serena Hotel.

  • Does Nairobi Serena Hotel offer free Wi-Fi?

    Yes, Nairobi Serena Hotel offers free Wi-Fi.

  • Does Nairobi Serena Hotel offer free parking?

    Yes, Nairobi Serena Hotel offers free parking.

  • How far is Nairobi Serena Hotel from the airport?

    Nairobi Serena Hotel is 2.4 miles from Nairobi Wilson. Nairobi Serena Hotel is 8.2 miles from Nairobi Jomo Kenyatta Intl.

  • Does Nairobi Serena Hotel have a pool?

    Yes, Nairobi Serena Hotel has a pool on-site.

  • How does KAYAK find such great Nairobi Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Nairobi Serena Hotel in Nairobi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Nairobi Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Nairobi Serena Hotel.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.8
0.6 mi
Nairobi Wilson
2.4 mi

Everything you need to know for your stay in Nairobi

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