Recent reviews
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- Negative
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6.2
They implied that breakfast was included then we got whacked for 27 a head on breakfast. Most expensive muffin I ever ate
review from KAYAK -
8.0
Old world charm and great location. Staff was very helpful. Rooms were a bit dated.
review from KAYAK -
10.0
Close to dining and shopping. Close to the port to catch the ferry to Capri and the other islands. Its the best hang out spot in naples. Staff was friendly.
review from KAYAK -
6.0
The location was great. Walking distance to many restaurants Seemed like one day this was a grand hotel. Today it's old and dusty. The room size was great but the sheets were rough and the hallways looked like they needed to be vacuumed.
review from KAYAK -
8.0
Excellent hotel in perfect position with professional staff . Has everything anyone could wish for was an ideal base for three wonderful days in Napoli no
review from KAYAK -
4.7
Reception by personel was terible:poor english, unfriendly (few persons starting by manager of reception) Very expensive for price paid. For breakfast large choice but personel disputing between them, not profesional behaviour. It is the first time when I see something like this. Our 10 days holidays in Italy (Florence, Genoa, Tuscany, Milano) were fantastic but not in this hotel. Sorry because behind are people & familly, but something has to change.
review from KAYAK -
5.0
The location is great. The music of a wedding in the hotel was loud until late hours in the night. this is not acceptable in a hotel like this.
review from KAYAK -
8.0
Excellent staff, fantastic room,bueautiful view, good breakfast, good decor. No
review from KAYAK -
7.0
Luxury hotel, well situated. Great breakfast on the tarrace - excellent personel (Mr Mario). Good room service.Tasty meals. Perfect barman Not fully satisfied with Concierge and reception personel - they seemed to have something more important to do than paying you enough attention. Parking - you have to go on foot to pay and to collect the car
review from KAYAK -
8.0
The staff were extremely helpful. I had no problem with the language and they could all speak English. All staff were eager to please and offered excellent advice on where to eat and where to go to experience Napoli. The services offered were exceptional and I was treated as a special guest. I recommend this hotel to anyone going to Napoli.
review from KAYAK -
5.6
Amazing views, great location Limited catering, no evening meal and even basics like snacks in the evening were not available
review from KAYAK -
7.6
the staff and the comfort cooperation with staff,because of their poor english..
review from KAYAK -
7.6
Fantastic hotel. Best location, very elegant, clean, friendly staff, great breakfast.
review from KAYAK -
6.8
Location and cleanliness I found it difficult to control the various lights in the room.
review from KAYAK
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8.0
Old world charm and great location. Staff was very helpful. Rooms were a bit dated.
review from KAYAK -
10.0
Close to dining and shopping. Close to the port to catch the ferry to Capri and the other islands. Its the best hang out spot in naples. Staff was friendly.
review from KAYAK -
8.0
Excellent hotel in perfect position with professional staff . Has everything anyone could wish for was an ideal base for three wonderful days in Napoli no
review from KAYAK -
8.0
Excellent staff, fantastic room,bueautiful view, good breakfast, good decor. No
review from KAYAK -
8.0
The staff were extremely helpful. I had no problem with the language and they could all speak English. All staff were eager to please and offered excellent advice on where to eat and where to go to experience Napoli. The services offered were exceptional and I was treated as a special guest. I recommend this hotel to anyone going to Napoli.
review from KAYAK
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7.0
Luxury hotel, well situated. Great breakfast on the tarrace - excellent personel (Mr Mario). Good room service.Tasty meals. Perfect barman Not fully satisfied with Concierge and reception personel - they seemed to have something more important to do than paying you enough attention. Parking - you have to go on foot to pay and to collect the car
review from KAYAK -
7.6
the staff and the comfort cooperation with staff,because of their poor english..
review from KAYAK -
7.6
Fantastic hotel. Best location, very elegant, clean, friendly staff, great breakfast.
review from KAYAK -
6.8
Location and cleanliness I found it difficult to control the various lights in the room.
review from KAYAK
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6.2
They implied that breakfast was included then we got whacked for 27 a head on breakfast. Most expensive muffin I ever ate
review from KAYAK -
6.0
The location was great. Walking distance to many restaurants Seemed like one day this was a grand hotel. Today it's old and dusty. The room size was great but the sheets were rough and the hallways looked like they needed to be vacuumed.
review from KAYAK -
4.7
Reception by personel was terible:poor english, unfriendly (few persons starting by manager of reception) Very expensive for price paid. For breakfast large choice but personel disputing between them, not profesional behaviour. It is the first time when I see something like this. Our 10 days holidays in Italy (Florence, Genoa, Tuscany, Milano) were fantastic but not in this hotel. Sorry because behind are people & familly, but something has to change.
review from KAYAK -
5.0
The location is great. The music of a wedding in the hotel was loud until late hours in the night. this is not acceptable in a hotel like this.
review from KAYAK -
5.6
Amazing views, great location Limited catering, no evening meal and even basics like snacks in the evening were not available
review from KAYAK
