Eurostars Hotel Excelsior

Via Partenope 48, 80121 Naples, Napoli, Italy
+39 081 764 0111

Cheapest
rate per night

8.9

Excellent
based on 1,594 reviews
Eurostars Hotel Excelsior - Naples, Napoli, Italy
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK £102
SnapTravel £107
AMOMAWHISKY £110
KAYAK
SnapTravel
AMOMAWHISKY

Good to know

Value for money

8.3

Distance to city centre

1.6 mi

Location rating

9.6

Nearest airport

Naples

Distance to airport

4.4 mi

Rooms

Check-in
Check-out

Superior rooms

£102+

Bed type
Provider
Total stay + taxes & fees
Unknown
£102
Unknown
£110
Unknown
£156
Unknown
£160
Unknown
£263

Classic rooms

£117+

Bed type
Provider
Total stay + taxes & fees
Unknown
£117
Unknown
£121
Unknown
£121
Unknown
£122
Unknown
£122
Unknown
£123
Unknown
£132
Unknown
£149
Unknown
£150
Unknown
£293

Double rooms

£153+

Bed type
Provider
Total stay + taxes & fees
Unknown
£153
Unknown
£234

Standard rooms

£176+

Bed type
Provider
Total stay + taxes & fees
Unknown
£176

Reviews

Pros

Cons

Traveller rating

283
89
32
7
1

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Mar 2020
    10.0

    Everything

  • Good
    Mar 2020
    8.0

    Room was great - very comfortable, absolutely incredible view

    staff at reception not super friendly - but very efficient

  • Good
    Feb 2020
    8.0

    A very comfortable hotel, close to the harbour for any boat trips and within walking distance of the old town. Staff were friendly and helpful. The rooftop terrace is a lovely spot for a drink and to soak up the sun.

    We spent a lot of money on this hotel and were expecting a quiet break, but we had very noisy guests in the next room, who played dance music very loudly in the small hours and then again in the morning. When asked to turn it down, they did so and then resorted to banging the bedroom door loudly when entering and leaving their room. Also, as we went out of season, so only one restaurant and bar were open, didn't realise that when we were booking.

  • Excellent
    Feb 2020
    9.0

    Great location, lovely hotel, Good staff.

    Small complaint but pillows were too hard for me

  • Good
    Nov 2019
    7.1

    Great location. Very pleasant lady checked me in, my room was also upgraded which was a nice surprise. Great view of the bay from my room. Clean. Very nice marble bath room.

    The hotel is quite grand but you can see in certain areas it could do with a bit of TLC. Parts of the hotel could do with a bit of a make over and a lick of paint. I decided to leave the breakfast buffet at 30 euro it seemed a bit expensive you could stuff yourself with espresso and pastries at many local bars for much less. There was a little note left in my room that said if there was anything the hotel could do to help me enjoy my stay to just ask. The plug socket to charge my phone was quite far from my bed which I found a little annoying as I would have liked to charge my phone in bed. I thought it was a bit of a long shot but because of this note I thought I'd ask if it was possible to have an extention. I expected probably to be told 'sorry sir we havnt got one' . Which is fair enough. However, the member of staff I asked looked at me like I'd just made the most bizarre request he'd ever heard, just answered 'No' in less than a second and seemed more concerned about getting his coat on for his break. The next morning I went to check out and order a taxi to catch my early flight. There was noone at the reception. I then however heard snoring. I followed the noise to find this same member of staff asleep on a sofa in the lobby with no shoes on. I had to wake him up so I could check out. Not usually what I'd expect at a 4 star hotel haha. Is a great location but definitely not worth the money they ask for. I have had much better value for money and customer service in hotels all over Italy. I splurged a bit in order to stay here and received £45 cash back via a genius deal. Even with this money back I feel as if this hotel is overpriced. This is in November aswell. I can't imagine what they charge in summer.

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About

Overview

With a stay at Eurostars Hotel Excelsior, you'll be centrally located in Naples, steps from Gulf of Naples and 10 minutes by foot from Piazza del Plebiscito. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a train station drop-off service for a surcharge, and self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.9 Excellent

based on 1,594 reviews

9.1

Cleanliness

9.1

Comfort

8.7

Staff

8.3

Value for money

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Free Wi-Fi
Disabled access
Babysitting or child care
Internet
Concierge service
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Hot tub
Restaurant
Bar/Lounge
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Storage available
Terrace/Patio
Linens
Towels
Lift
Accessible by lift
Adapted bath
Adapter
Additional bathroom
Additional toilet
Balcony
Bathtub
Bidet
Body soap
Bottle of water
Breakfast in the room
City view
Cleaning products
Conditioner
Desk
Electric kettle
Feather pillow
Flat-screen TV
Free toiletries
Hardwood or parquet floors
Heating
Hypoallergenic
Hypoallergenic pillow
Inner courtyard view
Interconnected room(s) available
Key access
Key card access
Non-feather pillow
Private bathroom
Private parking
Radio
Roll-in shower
Safety deposit box
Sea view
Seating area
Shampoo
Shared lounge/TV area
Shower
Shower cap
Shower chair
Slippers
Socket near the bed
Sofa
Soundproofing
Spa bath
Telephone
Toilet
Toilet paper
Toothbrush
Towels/sheets (extra fee)
Dustbins
TV
Upper floors accessible by lift
Valet parking
Walk-in shower
Wardrobe or closet
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Ironing service
Shoeshine
Tour desk
Wake-up service
Pay-per-view channels
Bathrobe
Kitchen
No smoking
Safe
Pets not allowed
Currency exchange on-site
Beauty salon

FAQs when booking at Eurostars Hotel Excelsior

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Does Eurostars Hotel Excelsior have a pool?

Photos

All photos (89)
Building (8)
Bedroom (20)
Bar (1)
Lobby (8)

Location

Most popular landmarks

  • Castel dell'Ovo 285 yd
  • Piazza del Plebiscito 0.4 mi
  • Palazzo Reale di Napoli 0.5 mi
  • Teatro di San Carlo 0.5 mi
  • Castel Nuovo 0.6 mi
  • Piazza del Municipio 0.7 mi

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