Overview

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Excelsior Hotel

45 West 81ST Street, New York, NY 10024, United States
+1 212 362 9200

£176+

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Rates

Overall guest ratings

8.1/10 Excellent
Based on 1,887 reviews
See all reviews

Review highlights

  • 9.8
  • 9.2
  • 8.4
  • 6.2

Good to know

  • Very quiet
  • Friendly service
  • Near city centre
  • Close to public transport

Nearby

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    About

    With a stay at Excelsior Hotel in New York (Upper West Side), you'll be minutes from The Beresford and Theodore Roosevelt Memorial. This hotel is close to Central Park and Rockefeller Center.

    Rooms

    Stay in one of 199 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Satellite programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless Internet access (surcharge) and concierge services.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Excelsior Hotel. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

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    Amenities

    • Wi-Fi
    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Bar/Lounge
    • Cable or satellite TV
    • Safe
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,887 reviews
    • 9.8 "Terrific location."
    • 9.2 "Incredible bar."
    • 8.4 "Food is delicious."
    • 7.7 "Good amenities."
    • 7.6 "Good service."
    • 6.2 "Rooms are ok."
    • 5.2 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
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    Overall rating

    8.2 Excellent
    Based on 962 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.3 "City centre within easy reach, said 93%."
      10.0 "Near to public transport, according to 100%."
      7.0 "Great parking, according to 70%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Bar is amazing."
    • 8.4 "Food is delicious."
      7.5 "75% loved the menu selection."
    • 7.2 "Good amenities."
      8.3 "83% enjoyed the lobby entrance."
    • 7.0 "Good service."
      5.8 "58% said the reception staff was ok."
    • 6.0 "Average value."
      5.5 "55% thought it was adequately priced."
    • 5.7 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      5.3 "For only 53%, the bathroom was ok."
      6.3 "63% said the view was so-so."
      5.1 "Only 51% thought the furniture was functional."
    • 5.0 "Breakfast is mediocre."
      2.9 "71% said the breakfast was too expensive."
    • 4.1 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 698 reviews
    • 9.9 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Food is delicious."
    • 7.7 "Good amenities."
      7.5 "75% thought the building was wonderful."
      8.7 "87% enjoyed the lobby entrance."
      10.0 "100% found the grounds to be nice."
    • 7.4 "Good service."
      7.9 "79% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 6.4 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      5.2 "For only 52%, the bathroom was ok."
    • 6.3 "Average value."
      5.7 "57% thought it was adequately priced."
    • 5.0 "Breakfast is mediocre."
      3.0 "70% said the breakfast was too expensive."
    • 4.4 "Internet is poor."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 56 reviews
    • 9.7 "Terrific location."
    • 8.0 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 7.3 "Good service."
      7.4 "74% found the staff to be very friendly."
    • 6.8 "Vibe was decent."
    • 6.0 "Rooms are ok."
    • 6.0 "Average value."
    • 6.0 "Average comfort."
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    Overall rating

    7.9 Good
    Based on 169 reviews
    • 9.8 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.8 "98% liked the proximity to sightseeing."
    • 8.4 "Food is delicious."
    • 7.8 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 7.2 "Good service."
      7.3 "73% found the staff to be very friendly."
    • 6.0 "Average value."
      5.8 "58% thought it was adequately priced."
    • 5.8 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.0 "Only 60% said rooms were big enough."
    • 4.9 "Breakfast is below average."
    • 4.6 "Internet is poor."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Very quiet"
    "Friendly service"
    "Near city centre"
    "Close to public transport"
    data provided by TrustYou

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