Overview

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Excelsior Hotel

45 West 81ST Street, New York, NY 10024, United States
+1 212 362 9200

£162+

Overall guest ratings

8.1/10 Excellent
Based on 1,457 reviews

Review highlights

  • 9.8
  • 8.6
  • 8.5
  • 5.6

Good to know

  • Clean rooms
  • Near city centre
  • Wonderful sightseeing
  • Close to public transport

Nearby

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    About

    Facing the American Museum of Natural History and a half-block from Central Park, the smoke-free Excelsior Hotel on West 81st Street offers a French-country ambience of dark woods, gilt, and crystal.

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    Expedia

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Child-friendly
    • Bar/Lounge
    • Cable or satellite TV
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 1,457 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      7.9 "Great parking, according to 79%."
      10.0 "100% thought parking was inexpensive."
    • 8.6 "Bar is amazing."
      9.1 "Delicious alcoholic drinks, according to 91%."
    • 8.5 "Food is delicious."
      7.7 "77% loved the menu selection."
    • 7.7 "Good service."
      8.1 "81% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      9.6 "Housekeeping was great, according to 96%."
    • 6.7 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.1 "For only 51%, the bathroom was ok."
      5.0 "50% thought the minibar was ok."
    • 5.6 "Average value."
      5.4 "54% thought it was adequately priced."
    • 4.8 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.3 "Breakfast is below average."
      1.6 "84% said the breakfast was too expensive."
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    Overall rating

    8.3 Excellent
    Based on 655 reviews
    • 9.7 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.9 "Great parking, according to 79%."
    • 8.6 "Food is delicious."
    • 7.4 "Good service."
      7.9 "79% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 6.3 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      6.5 "Only 65% said rooms were big enough."
    • 5.5 "Average value."
      5.2 "52% thought it was adequately priced."
    • 4.8 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.1 "Breakfast is below average."
      1.7 "83% said the breakfast was too expensive."
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    Overall rating

    8.2 Excellent
    Based on 655 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "City centre within easy reach, said 97%."
      7.7 "Great parking, according to 77%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      8.2 "82% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 6.8 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      6.3 "Only 63% said rooms were big enough."
    • 5.6 "Average value."
      5.2 "52% thought it was adequately priced."
    • 4.7 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.3 "Breakfast is below average."
      1.7 "83% said the breakfast was too expensive."

    Overall rating

    7.6 Good
    Based on 58 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 7.5 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 6.9 "Vibe was decent."
    • 6.4 "Average comfort."
      6.9 "Beds were acceptable for 69%."
      6.4 "For only 64%, the noise level was all right."
    • 6.2 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 4.6 "Internet is poor."

    Overall rating

    7.9 Good
    Based on 87 reviews
    • 9.9 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
    • 8.7 "Food is delicious."
    • 7.4 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 6.7 "Vibe was decent."
    • 6.5 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
    • 5.4 "Average value."
      5.3 "53% thought it was adequately priced."
    • 4.8 "Internet is poor."
    • 4.4 "Breakfast is below average."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean rooms"
    "Near city centre"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

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    excelsior
    excelsior
    polite professional
    desk man
    great location
    central park
    museum of natural
    lot of hotels
    wifi in the room
    close proximity to subway
    park museum
    tea facilities
    upgraded from a junior suite
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