Overview

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Holiday Inn Express Manhattan Midtown West

538 West 48th Street, New York, NY 10036, United States
+1 212 582 0692

£97+

Overall guest ratings

8.0/10 Good
Based on 1,562 reviews

Review highlights

  • 9.4
  • 9.3
  • 9.1
  • 6.9

Good to know

  • Clean rooms
  • Fair breakfast prices
  • Friendly service

Nearby

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    About

    It is our pleasure to welcome you to the Holiday Inn Express Manhattan Midtown West. We strive to provide you with a clean and comfortable room with friendly attentive service while you are away from home. Situated in Midtown West, the hotel is a nearby neighbor to many companies, offering easy access to IBM, Ford, General Motors, FedEx, UPS, Ogilvy & Mathers (WPP). Corporate rate programs are available for many companies which are eligible to earn IHG Rewards Club points. A 24-hour Business Center is available for your convenience. We are located near some of Manhattan’s most unique attractions such as Hell’s Kitchen, the Hudson River, Chelsea Piers, Manhattan Cruise Terminal, Intrepid Sea Air and Space Museum, Times Square, Theater District and many more. If that is not enough, our team is wholeheartedly committed in offering a diverse array of amenities to make our guests’ experience truly enjoyable. Our friendly staff is pleased to be of service and offer recommendations on superb restaurants, lounges, nightlife activities, high-end galleries, and shops – all within either a walking distance of the hotel or a quick subway or bus ride away. Start your day with complimentary Express Start breakfast. Pamper yourself in our fully equipped 24-hour fitness center. Take advantage of our complimentary hi-speed wireless Internet while you are relaxing on the outdoor patio. We want you to enjoy every day of your stay, so we pledge to your our service guarantee.

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    InterContinental

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Parking (surcharge)
    • Business centre
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Laundry service
    • Express check out
    • Free Internet
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,562 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      9.3 "93% said the reception staff was great."
      7.5 "Housekeeping was great, according to 75%."
      7.5 "Management was excellent, said 75%."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.3 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.6 "96% thought it was clean."
      9.0 "90% said the bathroom was clean."
    • 9.1 "Excellent value."
      9.7 "97% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 9.1 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      8.5 "Near to public transport, according to 85%."
      9.3 "City centre within easy reach, said 93%."
      8.6 "86% liked the proximity to shopping."
      8.2 "Easily accessible by car, said 82%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.3 "Good breakfast."
      9.7 "97% were happy with the price of the breakfast."
    • 6.9 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 6.0 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
      6.1 "Only 61% thought the shower was ok."
      6.7 "67% thought the minibar was ok."
    • 3.3 "Bar is not good."
      2.0 "Alcoholic drinks were awful, according to 80%."
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    Overall rating

    8.2 Excellent
    Based on 609 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      9.4 "94% said the reception staff was great."
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 9.1 "Excellent value."
      9.8 "98% were happy with the price of the breakfast."
    • 8.8 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
    • 7.0 "Internet works."
    • 6.8 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
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    Overall rating

    7.9 Good
    Based on 687 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      9.4 "94% said the reception staff was great."
      7.9 "Housekeeping was great, according to 79%."
    • 9.3 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 9.0 "Excellent value."
      9.8 "98% were happy with the price of the breakfast."
    • 8.6 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
      8.6 "Near to public transport, according to 86%."
    • 7.6 "Good breakfast."
      9.8 "98% were happy with the price of the breakfast."
    • 6.5 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      1.8 "82% said rooms were small."
      1.1 "89% criticized the small bathroom."
    • 4.2 "Not very comfortable."
      1.8 "82% said rooms were small."
      1.1 "89% criticized the small bathroom."
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    Overall rating

    6.7 Good
    Based on 171 reviews
    • 9.2 "World class service."
    • 9.2 "Perfectly clean."
      8.6 "86% said rooms were clean."
    • 9.1 "Excellent value."
      9.8 "98% were happy with the price of the breakfast."
    • 8.8 "Location is great."
    • 7.4 "Good breakfast."
      9.8 "98% were happy with the price of the breakfast."
    • 6.2 "Vibe was decent."
    • 5.9 "Rooms are ok."
    • 4.8 "Not very comfortable."
      2.2 "78% said rooms were small."
    • 3.7 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
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    Overall rating

    7.8 Good
    Based on 93 reviews
    • 9.2 "Terrific location."
    • 9.2 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 6.0 "Internet is average."
    • 5.7 "Rooms are ok."
    • 5.0 "Average comfort."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Fair breakfast prices"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    far from subway
    clean decent breakfast
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