Overview

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Rutland Arms

33 High Street, Newmarket, CB8 8NB, United Kingdom
+44 163 866 4251

£44+

Overall guest ratings

7.4/10 Good
Based on 1,229 reviews

Review highlights

  • 8.7
  • 8.6
  • 4.0
  • 3.6

Nearby

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    About

    Rutland Arms is a great choice for a stay in Newmarket. For a bite to eat, guests can check out Carriages, which serves British cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights, and rooms at this Georgian hotel offer 24-hour room service and flat-screen TVs.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,229 reviews
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      9.1 "Housekeeping was great, according to 91%."
      7.8 "Lovely bar service, according to 78%."
    • 8.6 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Food is average."
      5.0 "50% thought the dining experience was appropriate."
    • 5.0 "Internet is average."
    • 4.0 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      4.9 "51% said rooms were small."
      4.3 "57% thought it was too noisy."
    • 3.6 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      2.5 "75% didn't like the unstylish hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 3.6 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
      3.5 "65% thought it was rather dirty."
      4.5 "Unclean dining area, according to 55%."
    • 3.6 "Rooms are not good."
      3.8 "62% didn't like the uncomfortable beds."
      2.6 "74% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      4.9 "51% said rooms were small."
      1.4 "For 86%, the rooms looked old."
      2.0 "80% said the bathroom was dirty."
      0.5 "95% found problems with the furniture."
      2.2 "78% had problems with the shower."
      0.0 "100% thought the tv was sub-standard."
    • 3.0 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.3 "87% didn't like the architecture."
      0.6 "94% thought the facilities needed updating."
      0.4 "96% complained about the elevator."
      2.9 "For 71%, the lobby entrance was sub-standard."
      1.7 "83% were unhappy with the handicap accessible facilities."
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    Overall rating

    7.5 Good
    Based on 811 reviews
    • 8.9 "Location is great."
      9.0 "90% thought parking was inexpensive."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 5.0 "Breakfast is mediocre."
    • 5.0 "Food is average."
      0.0 "100% did not like the vegetable dishes."
      0.8 "92% said the pork dishes didn't taste good."
    • 3.6 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
      4.0 "60% thought it was too noisy."
    • 3.4 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      2.4 "76% didn't like the unstylish hotel."
    • 3.3 "Rooms are not good."
      3.5 "65% didn't like the uncomfortable beds."
      2.2 "78% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      3.2 "68% said rooms were dirty."
      4.7 "53% said rooms were small."
      1.3 "For 87%, the rooms looked old."
      1.9 "81% said the bathroom was dirty."
      0.5 "95% found problems with the furniture."
      0.0 "100% thought the tv was sub-standard."
      1.8 "82% had problems with the shower."
    • 3.2 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      3.1 "69% thought it was rather dirty."
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    Overall rating

    7.3 Good
    Based on 86 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 5.9 "Food is average."
    • 5.9 "Breakfast is mediocre."
    • 4.2 "Rooms are not good."
      3.6 "64% didn't like the uncomfortable beds."
      4.1 "59% said rooms were dirty."
    • 4.1 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 4.1 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
    • 3.9 "Vibe wasn't good."
    • 3.1 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
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    Overall rating

    7.2 Good
    Based on 12 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 3.5 "Rooms are not good."

    Overall rating

    7.4 Good
    Based on 319 reviews
    • 8.5 "Location is great."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
    • 4.6 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.5 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      4.6 "54% thought it was too noisy."
    • 3.8 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      3.9 "61% said rooms were dirty."
      0.1 "99% thought they were poorly maintained."
      1.5 "For 85%, the rooms looked old."
      2.7 "73% complained about the bathroom."
      0.4 "96% found problems with the furniture."
      0.0 "100% thought the tv was sub-standard."
    • 3.8 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 3.2 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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