Overview

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Rutland Arms

33 High Street, Newmarket, CB8 8NB, United Kingdom
+44 163 866 4251

£51+

Overall guest ratings

7.5/10 Good
Based on 1,212 reviews

Review highlights

  • 8.6
  • 8.5
  • 4.3
  • 3.9

Good to know

  • Friendly service

Nearby

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    About

    Rutland Arms is a great choice for a stay in Newmarket. For a bite to eat, guests can check out Carriages, which serves British cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights, and rooms at this Georgian hotel offer 24-hour room service and flat-screen TVs.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    Based on 1,212 reviews
    • 8.6 "Location is great."
      9.3 "93% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to shopping."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      10.0 "Lovely bar service, according to 100%."
      8.3 "Housekeeping was great, according to 83%."
    • 5.8 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
      5.6 "56% thought the dining experience was appropriate."
    • 5.5 "Breakfast is mediocre."
      5.8 "Breakfast prices were ok, according to 58%."
    • 5.3 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 4.3 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      4.4 "56% said rooms were small."
      4.6 "54% thought it was too noisy."
    • 3.9 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      4.0 "60% thought it was rather dirty."
    • 3.9 "Rooms are not good."
      3.8 "62% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      4.4 "56% said rooms were small."
      1.6 "For 84%, the rooms looked old."
      1.8 "82% had problems with the shower."
      1.4 "86% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
      0.0 "100% thought the tv was sub-standard."
    • 3.6 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      1.8 "82% didn't like the unstylish hotel."
      3.2 "For 68%, the lobby entrance was sub-standard."
    • 3.3 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.9 "91% didn't like the architecture."
      0.7 "93% thought the facilities needed updating."
      4.8 "52% complained about the elevator."
      3.2 "For 68%, the lobby entrance was sub-standard."
      1.3 "87% were unhappy with the handicap accessible facilities."
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    Overall rating

    7.6 Good
    Based on 799 reviews
    • 8.7 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 5.4 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
    • 5.3 "Breakfast is mediocre."
    • 3.9 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      4.2 "58% said rooms were small."
      4.3 "57% thought it was too noisy."
    • 3.6 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      2.0 "80% didn't like the unstylish hotel."
    • 3.6 "Rooms are not good."
      3.6 "64% didn't like the uncomfortable beds."
      2.5 "75% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      3.4 "66% said rooms were dirty."
      4.2 "58% said rooms were small."
      1.4 "For 86%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      1.4 "86% said the bathroom was dirty."
      1.6 "84% had problems with the shower."
      0.0 "100% thought the tv was sub-standard."
    • 3.5 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      1.1 "89% didn't like the architecture."
      4.8 "52% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
    • 3.3 "Not very clean."
      3.4 "66% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      3.7 "63% thought it was rather dirty."
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    Overall rating

    7.3 Good
    Based on 109 reviews
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 6.5 "Bar is ok."
    • 5.8 "Breakfast is mediocre."
    • 4.3 "Rooms are not good."
      4.5 "55% said rooms were dirty."
      0.1 "99% thought they were poorly maintained."
      3.7 "63% didn't like the uncomfortable beds."
      2.6 "74% complained about the bathroom."
      4.6 "54% said rooms were small."
    • 4.3 "Not very clean."
      4.5 "55% said rooms were dirty."
    • 4.3 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      4.6 "54% said rooms were small."
    • 3.5 "Vibe wasn't good."
    • 3.1 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
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    Overall rating

    6.5 Good
    Based on 36 reviews
    • 8.8 "Location is great."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 5.5 "Breakfast is mediocre."
    • 3.4 "Rooms are not good."

    Overall rating

    7.3 Good
    Based on 266 reviews
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 8.4 "Location is great."
    • 5.9 "Food is average."
    • 5.2 "Internet is average."
    • 5.1 "Breakfast is mediocre."
    • 4.7 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      4.6 "54% said rooms were small."
      5.0 "For only 50%, the noise level was all right."
    • 4.2 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      4.1 "59% said rooms were dirty."
      0.1 "99% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      4.6 "54% said rooms were small."
      1.7 "For 83%, the rooms looked old."
      1.2 "88% found problems with the furniture."
    • 4.0 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 3.4 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      1.9 "81% didn't like the unstylish hotel."
    • 2.9 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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