Overview

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Rutland Arms

33 High Street, Newmarket, CB8 8NB, United Kingdom
+44 163 866 4251

£44+

Overall guest ratings

7.5/10 Good
Based on 1,206 reviews

Review highlights

  • 8.8
  • 8.6
  • 4.7
  • 4.2

Good to know

  • Friendly service

Nearby

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    About

    Rutland Arms is a great choice for a stay in Newmarket. For a bite to eat, guests can check out Carriages, which serves British cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights, and rooms at this Georgian hotel offer 24-hour room service and flat-screen TVs.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 1,206 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.8 "Lovely bar service, according to 88%."
      8.3 "Housekeeping was great, according to 83%."
    • 8.6 "Location is great."
      9.2 "92% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      8.6 "86% liked the proximity to shopping."
    • 5.5 "Breakfast is mediocre."
    • 5.5 "Internet is average."
    • 4.7 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      4.9 "51% said rooms were small."
      4.5 "55% thought it was too noisy."
    • 4.2 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
      4.0 "60% thought it was rather dirty."
    • 4.0 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      2.9 "71% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      4.9 "51% said rooms were small."
      1.1 "For 89%, the rooms looked old."
      0.7 "93% found problems with the furniture."
      2.5 "75% said the bathroom was dirty."
      3.1 "69% had problems with the shower."
      0.0 "100% thought the tv was sub-standard."
    • 3.8 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      2.3 "77% didn't like the unstylish hotel."
      4.5 "For 55%, the lobby entrance was sub-standard."
    • 3.7 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      1.0 "90% didn't like the architecture."
      0.7 "93% thought the facilities needed updating."
      4.8 "52% complained about the elevator."
      4.5 "For 55%, the lobby entrance was sub-standard."
      1.7 "83% were unhappy with the handicap accessible facilities."
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    Overall rating

    7.6 Good
    Based on 808 reviews
    • 8.7 "Location is great."
      9.4 "94% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 5.6 "Food is average."
    • 5.3 "Breakfast is mediocre."
    • 5.1 "Internet is average."
    • 3.9 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
      4.0 "60% thought it was too noisy."
    • 3.8 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      2.4 "76% didn't like the unstylish hotel."
    • 3.7 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
      2.5 "75% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      3.7 "63% said rooms were dirty."
      4.7 "53% said rooms were small."
      1.0 "For 90%, the rooms looked old."
      0.7 "93% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      0.0 "100% thought the tv was sub-standard."
      2.7 "73% had problems with the shower."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      4.9 "51% complained about the elevator."
      1.1 "89% didn't like the architecture."
      0.8 "92% thought the facilities needed updating."
    • 3.6 "Not very clean."
      3.7 "63% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
      3.7 "63% thought it was rather dirty."
    View all review categories

    Overall rating

    7.6 Good
    Based on 108 reviews
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 5.4 "Breakfast is mediocre."
    • 4.9 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
    • 4.5 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.1 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
    • 4.0 "Vibe wasn't good."
    • 3.7 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
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    Overall rating

    7.0 Good
    Based on 12 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 3.7 "Rooms are not good."

    Overall rating

    7.3 Good
    Based on 277 reviews
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 8.3 "Location is great."
    • 5.9 "Food is average."
    • 5.5 "Internet is average."
    • 5.2 "Breakfast is mediocre."
    • 4.2 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.2 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      4.3 "57% said rooms were dirty."
      0.1 "99% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      1.2 "For 88%, the rooms looked old."
      0.8 "92% found problems with the furniture."
    • 3.5 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      2.3 "77% didn't like the unstylish hotel."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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