Excellent
10.0
Pros:
Clean, tidy, friendly staff. No better place to stay before your departure.
Cons:
The menu for the lunch restaurant. Is quite expensive and not as diverse. Ended up walking to the airport for food.
Good
6.8
Pros:
stuff nice and helpful, nice breakfast
Cons:
not clean enough, towels felt like someone has alredy used them
Mediocre
3.4
Cons:
walked into a dirty room as we arrived, - reception didnt seem to care. Got a new room and it was a disabled room and wasnt anywhere near as nice as the room before.
very dissapointed and will be emailing to complain separately.
Okay
4.0
Pros:
Nothing
Cons:
The room was very small
The shower was very small
Nothing was good about this place
Good
6.3
Pros:
Location for airport. Good bar and restaurant area unusual for an Ibis. Usual Ibis cleanliness..
Cons:
Watch out for the pricing policy. The published rate is a fiction. Always book in advance to fix the rate.
Good
7.0
Pros:
Room was comfortable, cosy and very clean.
Cons:
Lobby/bar area was cold, was freezing outside but maybe heating could've been turned up.
Good
7.3
Pros:
The location from the airport, very convienient. Ideal for a business person or a family looking for a one night stay. Staff very friendly and efficient
Cons:
There are no complaints
Okay
5.3
Pros:
It's less than 15 minutes walk to Luton Airport
Cons:
The bed in the first room they gave me apparently hadn't been changed from the last occupant since it contained several long black hairs. I asked for a different room and was given one, but this changeover ate into the five hours sleep I was already limited to and should not have been necessary.
Excellent
8.0
Pros:
the bed was really comfortable
Cons:
none
Okay
4.4
Pros:
Friendly staff at the reception. Within 10 minutes' walk from the Luton airport.
Cons:
We sat at the hotel restaurant table for 20 minutes without even being noticed by the staff. And oh yes, we tried everything except shouting. They just walked on by, so we left to dine elsewhere. The Internet tv image resolution was lousy and the tv channels did not show properly (antenna or cable defect?)
Okay
5.2
Pros:
We arrived late and the staff were welcoming, friendly and gave an excellent service. Location very good. 24-hour bar a great asset.
Cons:
Room was much too small, very clostrophobic. We stayed in room nbr 106 (ground floor), window faced the car park and we had no privacy - only if the curtains were drawn. Curtains were damaged and did not close properly. Price of gbp 79 far too high for these standards.
Good
6.0
Pros:
perfect location for very early flight next morning
Cons:
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Good
7.2
Pros:
$review.pros
Cons:
Restaurant staff seem to be bothered by our presence and not too will to see if we required service at all or not
Good
6.0
Pros:
$review.pros
Cons:
No obvious directions from the airport terminal to Ibis Hotel for guests not arriving by car. There is a regular bus service (stop en route to Parkway) but it isn't well promoted.