Recent reviews
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- Neutral
- Negative
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10.0
Great
Pros: The location is fantastic and the staff is wonderful!
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10.0
Awesome Hotel
Pros: Everything
Cons: Nothing
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7.7
Right on the beach
Pros: The best part of staying at this hotel was access to the beautiful beach and the view. Every room faces the gulf. The room was clean and toiletries were higher end.
Cons: The tv guide was missing, the pillows were lumpy and the bed was further than i prefer.
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3.7
It was ok but...
Pros: The rooms and the view were amazing.
Cons: When I booked the hotel it said I was getting a king bed with balcony. I came to orange beach with my fiancé. However, when I got there they gave me too queen size beds, knowing we were together. Mind you I booked the room a month before. I had to argue with the front desk for thirty min until they FINALLY gave me what I asked for. Why not just do it right the first time? Why tell me you don't have an availability and then thirty min later when I said to cancel they said "oh we may have a room actually...." Get the f... Out of here. Really? Not to mention when you ask for towels the manager front desk lady has the biggest attitude. Great view but without good service this place is nothing. Treat people how you would want to be treated. I will not be coming back.
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10.0
Great Stay
Pros: Loves the Island House Hotel. Right on the beach, complimentary pool towels and beach towels, cafe on premises with great food and reasonably priced, and plenty of room on the beach. Highly recommend!
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6.0
Hotel seems to charge EXTRA for everything, includ
Pros: Location. The bed was excellent.
Cons: Generally unfriendly staff to include the Restaurant folks.
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7.0
Pros: The location was good. The pool is nice.
Cons: They didn't furnish a refrigerator or microwave. They offered to rent one for $20 / night. It seem everything was for additional price.
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6.6
Pros: Family friendly
Cons: Staff wasn't very friendly. When I checked out the woman had her cellphone out and vapor cigarette. She was short with me when I asked if I would receive a receipt.
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10.0
Great
Pros: The location is fantastic and the staff is wonderful!
review from
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10.0
Awesome Hotel
Pros: Everything
Cons: Nothing
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10.0
Great Stay
Pros: Loves the Island House Hotel. Right on the beach, complimentary pool towels and beach towels, cafe on premises with great food and reasonably priced, and plenty of room on the beach. Highly recommend!
review from
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7.7
Right on the beach
Pros: The best part of staying at this hotel was access to the beautiful beach and the view. Every room faces the gulf. The room was clean and toiletries were higher end.
Cons: The tv guide was missing, the pillows were lumpy and the bed was further than i prefer.
review from
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7.0
Pros: The location was good. The pool is nice.
Cons: They didn't furnish a refrigerator or microwave. They offered to rent one for $20 / night. It seem everything was for additional price.
review from
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6.6
Pros: Family friendly
Cons: Staff wasn't very friendly. When I checked out the woman had her cellphone out and vapor cigarette. She was short with me when I asked if I would receive a receipt.
review from
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3.7
It was ok but...
Pros: The rooms and the view were amazing.
Cons: When I booked the hotel it said I was getting a king bed with balcony. I came to orange beach with my fiancé. However, when I got there they gave me too queen size beds, knowing we were together. Mind you I booked the room a month before. I had to argue with the front desk for thirty min until they FINALLY gave me what I asked for. Why not just do it right the first time? Why tell me you don't have an availability and then thirty min later when I said to cancel they said "oh we may have a room actually...." Get the f... Out of here. Really? Not to mention when you ask for towels the manager front desk lady has the biggest attitude. Great view but without good service this place is nothing. Treat people how you would want to be treated. I will not be coming back.
review from
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6.0
Hotel seems to charge EXTRA for everything, includ
Pros: Location. The bed was excellent.
Cons: Generally unfriendly staff to include the Restaurant folks.
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