Overview

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Royal Oak Hotel Spa & Gardens

23-1 Kayanoura, Otsu, Japan
+81 775 430 111

£58+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

8.3/10 Excellent
Based on 855 reviews

Review highlights

  • 9.1
  • 9.0
  • 8.4
  • 5.0

Good to know

  • Nice building
  • Pleasant hotel grounds
  • Friendly atmosphere
  • Spacious rooms

Nearby

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    About

    Located in Otsu, Royal Oak Hotel Spa & Gardens is on a lake and close to Aeon Mall Kusatsu and Shiga Kenritsu Kindai Bijutsukan. This 4-star hotel is within the vicinity of Biwako Hall and Daigoji Temple.

    Rooms

    Make yourself at home in one of the 169 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as blackout drapes/curtains and in-room massages.

    Amenities

    Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms. A train station pick-up service is provided at no charge, and free self parking is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Gift shop
    • Laundry service
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Free Internet
    • Pets not allowed
    • Free parking
    • Train station shuttle
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 855 reviews
    • 9.1 "Very comfortable."
    • 9.0 "Excellent breakfast."
    • 8.4 "Rooms are great."
    • 7.9 "Good location."
    • 7.5 "Good service."
    • 5.0 "Average cleanliness."
    • 4.3 "Internet is poor."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 316 reviews
    • 9.3 "Very comfortable."
      9.7 "97% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
      8.6 "86% liked the big bathroom."
    • 8.7 "Rooms are great."
      9.7 "97% thought rooms were spacious."
      7.7 "77% were happy with the bathroom."
      9.1 "91% thought the view was good."
      8.8 "88% said the beds were comfortable."
      8.6 "86% liked the big bathroom."
    • 8.6 "Breakfast is good."
    • 8.5 "Pool is good."
    • 8.3 "Vibe was good."
      8.6 "86% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
      9.2 "92% said it was a stylish hotel."
    • 6.8 "Food is average."
      5.9 "59% thought the dining experience was appropriate."
    • 6.7 "Service is ok."
    • 5.1 "Average cleanliness."
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    Overall rating

    8.0 Good
    Based on 427 reviews
    • 8.8 "Breakfast is good."
    • 8.8 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
    • 8.4 "Pool is good."
    • 7.8 "Nice rooms."
      9.6 "96% thought rooms were spacious."
      7.4 "74% were happy with the bathroom."
      8.5 "85% said the beds were comfortable."
      8.6 "86% enjoyed the shower."
      9.1 "91% thought the view was good."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 4.3 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 4.2 "Internet is poor."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 17 reviews
    • 9.3 "Very comfortable."
      9.7 "97% thought rooms were spacious."
    • 8.3 "Rooms are great."
      9.7 "97% thought rooms were spacious."
    • 7.7 "Good service."

    Overall rating

    7.9 Good
    Based on 94 reviews
    • 9.4 "Very comfortable."
      9.8 "98% thought rooms were spacious."
    • 9.2 "Excellent breakfast."
    • 8.4 "Rooms are great."
      9.8 "98% thought rooms were spacious."
    • 8.1 "Location is great."
    • 7.8 "Good service."
    Good to know
    "Nice building"
    "Pleasant hotel grounds"
    "Friendly atmosphere"
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews


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