Overview

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The Old Custom House

South Quay, Padstow, PL28 8BL, United Kingdom
+44 184 153 2359

£106+

Overall guest ratings

8.4/10 Excellent
Based on 739 reviews

Review highlights

  • 9.2
  • 8.9
  • 8.9
  • 6.0

Good to know

  • Great view
  • Wonderful sightseeing

Nearby

    show all

    About

    When visiting Padstow, The Old Custom House is a great choice to consider. Guests can indulge in mani/pedis and enjoy seafood at Pescadou, which is open for lunch and dinner. Rooms at this upscale inn offer up nice touches like bathrobes and designer toiletries, along with flat-screen TVs and free WiFi.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Parking
    • Storage available
    • No smoking
    • Coffee shop
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 739 reviews
    • 9.2 "Incredible bar."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 7.4 "Good breakfast."
    • 6.0 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 6.0 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.7 "Only 57% said rooms were clean enough."
    • 5.1 "Average value."
    • 3.6 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall rating

    8.3 Excellent
    Based on 702 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.4 "Good breakfast."
    • 6.7 "Vibe was decent."
    • 6.1 "Average comfort."
      5.0 "Only 50% said rooms were big enough."
    • 6.0 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      5.4 "Only 54% said rooms were clean enough."
    • 5.7 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 4.8 "Value below average."
    • 3.7 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      4.4 "56% didn't like the architecture."
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    Overall rating

    8.9 Excellent
    Based on 14 reviews
    • 8.9 "Great service."
    • 6.3 "Rooms are ok."

    Overall rating

    8.4 Excellent
    Based on 22 reviews
    • 9.1 "World class service."
    • 9.1 "Terrific location."
    • 7.2 "Good breakfast."
    • 6.1 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Great view"
    "Wonderful sightseeing"
    data provided by TrustYou

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