Overview

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The Old Custom House

South Quay, Padstow, PL28 8BL, United Kingdom
+44 184 153 2359

£119+

Overall guest ratings

8.5/10 Excellent
Based on 728 reviews

Review highlights

  • 9.5
  • 9.1
  • 6.3
  • 6.3

Good to know

  • Comfortable beds
  • Wonderful sightseeing

Nearby

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    About

    When visiting Padstow, The Old Custom House is a great choice to consider. Guests can indulge in mani/pedis and enjoy seafood at Pescadou, which is open for lunch and dinner. Rooms at this upscale inn offer up nice touches like bathrobes and designer toiletries, along with flat-screen TVs and free WiFi.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Parking
    • Storage available
    • No smoking
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 728 reviews
    • 9.5 "Incredible bar."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.0 "80% found the restaurant service to be one of the best."
    • 8.1 "Breakfast is good."
    • 6.5 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 6.3 "Vibe was decent."
    • 6.3 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      6.5 "Only 65% said rooms were clean enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 5.9 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 4.2 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.8 "Value below average."
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    Overall rating

    8.4 Excellent
    Based on 684 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 6.4 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
    • 6.2 "Vibe was decent."
    • 4.0 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.7 "Value below average."
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    Overall rating

    8.8 Excellent
    Based on 14 reviews
    • 8.9 "Great service."
    • 6.6 "Rooms are ok."
    • 6.4 "Average comfort."

    Overall rating

    8.8 Excellent
    Based on 29 reviews
    • 9.3 "Terrific location."
    • 9.1 "World class service."
    • 8.0 "Breakfast is good."
    • 6.7 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Wonderful sightseeing"
    data provided by TrustYou

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