The Old Custom House

4 stars
8.3
Very good
based on 2126 reviews
2,126 reviews
South Quay Padstow England Pl28 8Bl, Padstow, PL28 8BL, United Kingdom
South Quay Padstow England Pl28 8Bl, Padstow
+44 184 153 2359
Wed 11/11
-
Thu 12/11
2 guests, 1 room
Living room
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Bar
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Lobby
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Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Old Custom House Padstow provides 4-star accommodation in Padstow. It also offers luggage storage, a hair salon and a beauty centre.

Those staying at the hotel can unwind with a variety of relaxing spa treatments, such as facials and massages. A lift is also available to guests.

The Old Custom House Padstow has 24 rooms, all of which are equipped with a hair dryer, a refrigerator and a dishwasher.

The Old Custom House Padstow's in-house bar provides a choice of premium beverages in a traditional setting. Guests are also able to try one of the many bars and cafés in the local area.

Newquay Cornwall Airport is under a 25-minute drive from the hotel. Watergate Bay is an easy car ride away.

8.3
Very good
2126 reviews

Latest deals for The Old Custom House

Wed 11/11
-
Thu 12/11
Deals from
£93
•Cheapest rate per night
Compare prices for Double room, Deluxe room and 11 more The Old Custom House deals.
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at The Old Custom House

  • Adults only
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Reviews of The Old Custom House

8.3
Very good
2126 verified ratings
Wonderful
1115
Very good
466
Good
289
Okay
115
Fair
77
Mediocre
36
Poor
28

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent central location, often highlighting beautiful harbour views and proximity to local attractions. Many found the breakfast delicious with a good selection, and several reviews mentioned the staff as friendly and helpful. Some guests appreciated the comfortable and spacious rooms. However, recurring criticisms included tired decor, maintenance issues, and occasional noise from the pub or live music. Despite these drawbacks, the positive aspects, particularly the location and service, stood out for most visitors.
AI-generated from customer reviews
Location10 out of 10
Breakfast9 out of 10
Service8.5 out of 10
Room Size7.5 out of 10
Cleanliness5 out of 10
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Location

South Quay Padstow England Pl28 8Bl, Padstow, PL28 8BL

What's nearby

  • Camel Trail0.3 mi
  • Prideaux Place0.4 mi
  • Trevose Golf and Country Club3.3 mi
  • Constantine Bay3.8 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Old Custom House

Low season

High season

Average price (weeknight)

Average price (weekend night)

November
July
£143
£241
Cheapest month to stay with an average 37% drop in price.
Most expensive month to stay with an average 49% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

The Old Custom House

Which month has the cheapest rates at The Old Custom House?

The cheapest month to stay at The Old Custom House is February, with an average nightly rate of £107. The most expensive month is July at £229 per night.

What is the cheapest day to book The Old Custom House?

The cheapest day to book The Old Custom House is Sunday, with an average nightly rate of £99. The most expensive day is Friday at £254 per night.

KAYAK's top tips for your stay at The Old Custom House

  • If you’re after a cheap room at The Old Custom House, then you should consider staying during the low season. The cheapest deals can generally be found in November and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Old Custom House, plan to stay on a Sunday or Monday. The most expensive day is usually Friday.
  • The cheapest price a room at The Old Custom House was booked for on KAYAK in the last 2 weeks was £117, while the most expensive was £117.
  • How long should you stay at The Old Custom House? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at The Old Custom House

  • Where is The Old Custom House located?

    The Old Custom House is located at South Quay Padstow England Pl28 8Bl, 0.2 miles from the centre of Padstow. Camel Trail is the closest landmark to The Old Custom House.

  • When is check-in time and check-out time at The Old Custom House?

    Check-in time is 16:00 and check-out time is 11:00 at The Old Custom House.

  • Does The Old Custom House offer free Wi-Fi?

    Yes, The Old Custom House offers free Wi-Fi.

  • How far is The Old Custom House from the airport?

    The Old Custom House is 7.5 miles from Cornwall Newquay. The Old Custom House is 37.4 miles from Plymouth.

  • How does KAYAK find such great The Old Custom House hotel deals?

    KAYAK scours the web for all room deals available at The Old Custom House in Padstow and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Old Custom House and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Old Custom House.

Nearby hotels and places to stay

Closest

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4-star hotel
Harbour Hotel Padstow8.6 Excellent (3,292 reviews)0.11 miRestaurant, Bar/Lounge, Room service£141+
Holiday rental
5 Bed in Padstow oc-p00595
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Holiday rental
3 Bed in Padstow oc-h28928
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Holiday rental
2 Bed in Padstow oc-p00876
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Cheapest

See cheapest stays in Padstow
4-star hotel
Harbour Hotel Padstow8.6 Excellent (3,292 reviews)0.11 miRestaurant, Bar/Lounge, Room service£141+
Holiday rental
22% cheaper
Duke House - Top Floor Apartment - 1 bedroom apartment with Hot Tub
7.6 Good (206 reviews)0.15 miHot tub, Kitchen, wifi£67+
Holiday rental
22% cheaper
Prideaux- Flat 4, Pet Friendly in Padstow
0.08 miWi-Fi, linens, TV£68+
Holiday rental
21% cheaper
Obby Oss- Flat 1, Pet Friendly, Country Holiday Cottage in Padstow
0.08 miAdults only, wifi, linens£69+

Most recommended

See most recommended stays in Padstow
4-star hotel
Harbour Hotel Padstow8.6 Excellent (3,292 reviews)0.11 miRestaurant, Bar/Lounge, Room service£141+
Holiday rental
4 Bed in Padstow oc-p00718
10 Excellent (1 review)0.08 miKitchen, Washing machine, Tumble dryer£131+
Holiday rental
3 bedroom accommodation in Padstow
10 Excellent (6 reviews)0.09 miBalcony, Washing machine, linens£214+
Holiday rental
2 Bed in Padstow oc-t29016
10 Excellent (2 reviews)0.09 miKitchen, Washing machine, Tumble dryer£153+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.9
0.2 mi
Cornwall Newquay
7.5 mi

More options for your stay in Padstow