The Old Custom House

4 stars
South Quay Padstow England Pl28 8Bl, Padstow, PL28 8BL, United Kingdom
Padstow, United Kingdom
8.4
Very good
based on 1843 reviews
1,843 reviews
Sat 3/1
-
Sun 4/1
1 room, 2 guests
Deals from
£74
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
£74
Double room
£100
14 more The Old Custom House deals
14 more The Old Custom House deals
Photos of The Old Custom House
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Old Custom House Padstow provides 4-star accommodation in Padstow. It also offers luggage storage, a hair salon and a beauty centre.

Those staying at the hotel can unwind with a variety of relaxing spa treatments, such as facials and massages. A lift is also available to guests.

The Old Custom House Padstow has 24 rooms, all of which are equipped with a hair dryer, a refrigerator and a dishwasher.

The Old Custom House Padstow's in-house bar provides a choice of premium beverages in a traditional setting. Guests are also able to try one of the many bars and cafés in the local area.

Newquay Cornwall Airport is under a 25-minute drive from the hotel. Watergate Bay is an easy car ride away.

8.4
Very good rating
Based on 1,843 verified guest reviews

Latest deals for The Old Custom House

Sat 3/1
Sun 4/1
Double room
bed type unknown
£100
nightly with fees
bed type unknown
£102
nightly with fees
bed type unknown
£128
nightly with fees
Standard Room
1 double bed
£74
nightly with fees
bed type unknown
£83
nightly with fees
1 double bed
£92
nightly with fees
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at The Old Custom House

  • Adults only
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Conditioner

Kitchen

  • Wine glasses
  • Electric kettle
  • Dishwasher
  • Oven
  • Stovetop
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Kitchen

Media and entertainment

  • Radio
  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • CD player
  • TV
  • DVD player

Accessibility and suitability

  • Adults only
  • Lift
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Private entrance

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation

General

  • Sea view
  • Telephone
  • Carpeted
  • Storage available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property

Laundry

  • Iron and ironing board
  • Tumble dryer
  • Washing machine

Things to do

  • Beach access
  • Beauty salon

Services and conveniences

  • Wake-up service
  • Key access

Bedroom

  • Wardrobe or closet

Workspace

  • Desk

Family friendly

  • Kids meals

Reviews of The Old Custom House

8.4
Very good
1843 verified ratings
Wonderful
951
Very good
393
Good
268
Okay
105
Fair
70
Mediocre
32
Poor
24

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, friendly and helpful staff, and great food, particularly breakfast. However, many mentioned that the rooms were small and some aspects of cleanliness and maintenance needed attention.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness3 out of 10
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Location

South Quay Padstow England Pl28 8Bl, Padstow, PL28 8BL

What's nearby

  • Camel Trail0.3 mi
  • Prideaux Place0.4 mi
  • Trevose Golf and Country Club3.3 mi
  • Constantine Bay3.8 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Old Custom House

Low season

High season

Average price (weeknight)

Average price (weekend night)

January
July
£154
£145
Cheapest month to stay with an average 46% drop in price.
Most expensive month to stay with an average 23% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Old Custom House

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Old Custom House

  • If you’re after a cheap room at The Old Custom House, then you should consider staying during the low season. The cheapest deals can generally be found in January and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Old Custom House, plan to stay on a Wednesday or Saturday. The most expensive day is usually Tuesday.
  • The cheapest price a room at The Old Custom House was booked for on KAYAK in the last 2 weeks was £96, while the most expensive was £96.
  • How long should you stay at The Old Custom House? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at The Old Custom House

  • Where is The Old Custom House located?

    The Old Custom House is located at South Quay Padstow England Pl28 8Bl, 0.2 miles from the centre of Padstow. Camel Trail is the closest landmark to The Old Custom House.

  • When is check-in time and check-out time at The Old Custom House?

    Check-in time is 16:00 and check-out time is 11:00 at The Old Custom House.

  • Does The Old Custom House offer free Wi-Fi?

    Yes, The Old Custom House offers free Wi-Fi.

  • How far is The Old Custom House from the airport?

    The Old Custom House is 7.5 miles from Cornwall Newquay. The Old Custom House is 37.4 miles from Plymouth.

  • How does KAYAK find such great The Old Custom House hotel deals?

    KAYAK scours the web for all room deals available at The Old Custom House in Padstow and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Old Custom House and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Old Custom House.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Harbour Hotel Padstow8.6 Excellent (2,634 reviews)0.11 miRestaurant, Bar/Lounge, Room service£136+
4-star hotel
Coswarth House9.6 Excellent (138 reviews)0.16 miAdults only, Room service, Free Wi-Fi£302+
Rental
Harbour And Sea Views, Padstow, Cornwall,
10 Excellent (8 reviews)0.03 miCoffee machine, fireplace, barbecue£597+
Rental
Town Centre Apartment With Parking
8.7 Excellent (40 reviews)0.08 miKitchen, Washing machine, linens£216+

Cheapest

See cheapest stays in Padstow
4-star hotel
Harbour Hotel Padstow8.6 Excellent (2,634 reviews)0.11 miRestaurant, Bar/Lounge, Room service£136+
4-star hotel
Coswarth House9.6 Excellent (138 reviews)0.16 miAdults only, Room service, Free Wi-Fi£302+
Rental
8% cheaper
Lantern Cottage
9.6 Excellent (25 reviews)0.13 miKitchen, Washing machine, Tumble dryer£89+
Rental
7% cheaper
Dukes House - first floor apartment
8 Excellent (6 reviews)0.14 miKitchen, terrace/patio, Balcony£90+

Most recommended

See most recommended stays in Padstow
4-star hotel
Coswarth House9.6 Excellent (138 reviews)0.16 miAdults only, Room service, Free Wi-Fi£302+
4-star hotel
Harbour Hotel Padstow8.6 Excellent (2,634 reviews)0.11 miRestaurant, Bar/Lounge, Room service£136+
Rental
Harbour And Sea Views, Padstow, Cornwall,
10 Excellent (8 reviews)0.03 miCoffee machine, fireplace, barbecue£597+
Rental
Fisherman's Cottage, a haven in Padstow old town
10 Excellent (5 reviews)0.09 miAir-conditioned, Coffee machine, barbecue£134+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.1
0.2 mi
Cornwall Newquay
7.5 mi

Everything you need to know for your stay in Padstow