The Old Custom House

4 stars
South Quay Padstow England Pl28 8Bl, Padstow, PL28 8BL, United Kingdom
Padstow, United Kingdom
+44 184 153 2359
8.5
Very good
based on 2021 reviews
2,021 reviews
Tue 19/5
-
Wed 20/5
2 guests, 1 room
Deals from
£82
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
£82
Double room
£89
15 more The Old Custom House deals
15 more The Old Custom House deals
Bedroom
Other
Other
Other
Outdoor view
Other
Bedroom
Bedroom
Other
Other
Bathroom
Bar
Restaurant
Bedroom
Other
Lobby
Other
Other
Bar
Bathroom
Other
Bathroom
Bathroom
Living room
Other
Room amenity
Other
Photos of The Old Custom House
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Old Custom House Padstow provides 4-star accommodation in Padstow. It also offers luggage storage, a hair salon and a beauty centre.

Those staying at the hotel can unwind with a variety of relaxing spa treatments, such as facials and massages. A lift is also available to guests.

The Old Custom House Padstow has 24 rooms, all of which are equipped with a hair dryer, a refrigerator and a dishwasher.

The Old Custom House Padstow's in-house bar provides a choice of premium beverages in a traditional setting. Guests are also able to try one of the many bars and cafés in the local area.

Newquay Cornwall Airport is under a 25-minute drive from the hotel. Watergate Bay is an easy car ride away.

8.5
Very good rating
Based on 2,021 verified guest reviews

Latest deals for The Old Custom House

Tue 19/5
-
Wed 20/5
Double room
No inclusions
1 double bed
£89
nightly with fees
No inclusions
bed type unknown
£95
nightly with fees
No inclusions
1 double bed
£99
nightly with fees
Standard Room
No inclusions
bed type unknown
£82
nightly with fees
No inclusions
bed type unknown
£99
nightly with fees
No inclusions
bed type unknown
£105
nightly with fees
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at The Old Custom House

  • Adults only
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Conditioner

Kitchen

  • Wine glasses
  • Electric kettle
  • Dishwasher
  • Oven
  • Stovetop
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Kitchen

Media and entertainment

  • Radio
  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • CD player
  • TV
  • DVD player

Accessibility and suitability

  • Adults only
  • Lift
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Private entrance

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation

General

  • Sea view
  • Telephone
  • Carpeted
  • Storage available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property

Laundry

  • Iron and ironing board
  • Tumble dryer
  • Washing machine

Things to do

  • Beach access
  • Beauty salon

Services and conveniences

  • Wake-up service
  • Key access

Bedroom

  • Wardrobe or closet

Workspace

  • Desk

Family friendly

  • Kids meals

Reviews of The Old Custom House

8.5
Very good
2021 verified ratings
Wonderful
1065
Very good
433
Good
284
Okay
109
Fair
73
Mediocre
33
Poor
24

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, friendly and professional staff, and comfortable beds. Many appreciated the good breakfast and nice views from rooms. Some rooms were described as tired or in need of refurbishment, with occasional issues like noise from the kitchen or minor maintenance needs. Cleanliness was a concern in a few reviews, but overall the atmosphere and service were well received, making it a pleasant stay for most guests.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Bed Comfort8 out of 10
Room Size6.5 out of 10
Cleanliness2.5 out of 10
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Location

South Quay Padstow England Pl28 8Bl, Padstow, PL28 8BL

What's nearby

  • Camel Trail0.3 mi
  • Prideaux Place0.4 mi
  • Trevose Golf and Country Club3.3 mi
  • Constantine Bay3.8 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Old Custom House

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
July
£120
£191
Cheapest month to stay with an average 45% drop in price.
Most expensive month to stay with an average 42% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Old Custom House

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Old Custom House

  • If you’re after a cheap room at The Old Custom House, then you should consider staying during the low season. The cheapest deals can generally be found in February and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Old Custom House, plan to stay on a Sunday or Thursday. The most expensive day is usually Saturday.
  • The cheapest price a room at The Old Custom House was booked for on KAYAK in the last 2 weeks was £244, while the most expensive was £244.
  • How long should you stay at The Old Custom House? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at The Old Custom House

  • Where is The Old Custom House located?

    The Old Custom House is located at South Quay Padstow England Pl28 8Bl, 0.2 miles from the centre of Padstow. Camel Trail is the closest landmark to The Old Custom House.

  • When is check-in time and check-out time at The Old Custom House?

    Check-in time is 16:00 and check-out time is 11:00 at The Old Custom House.

  • Does The Old Custom House offer free Wi-Fi?

    Yes, The Old Custom House offers free Wi-Fi.

  • How far is The Old Custom House from the airport?

    The Old Custom House is 7.5 miles from Cornwall Newquay. The Old Custom House is 37.4 miles from Plymouth.

  • How does KAYAK find such great The Old Custom House hotel deals?

    KAYAK scours the web for all room deals available at The Old Custom House in Padstow and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Old Custom House and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Old Custom House.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Harbour Hotel Padstow8.7 Excellent (3,106 reviews)0.11 miRestaurant, Bar/Lounge, Room service£176+
2-star hotel
Mount Pleasant
8.3 Excellent (4 reviews)0.14 miWi-Fi, Wi-Fi available in all areas, TV£213+
4-star hotel
Coswarth House9.6 Excellent (138 reviews)0.16 miAdults only, Free Wi-Fi, Tea/coffee maker£266+
Rental
5 Bed in Padstow oc-p00595
0.03 miKitchen, Washing machine, Tumble dryer£758+

Cheapest

See cheapest stays in Padstow
4-star hotel
Harbour Hotel Padstow8.7 Excellent (3,106 reviews)0.11 miRestaurant, Bar/Lounge, Room service£176+
2-star hotel
Mount Pleasant
8.3 Excellent (4 reviews)0.14 miWi-Fi, Wi-Fi available in all areas, TV£213+
4-star hotel
Coswarth House9.6 Excellent (138 reviews)0.16 miAdults only, Free Wi-Fi, Tea/coffee maker£266+
Rental
30% cheaper
2 Bed in Padstow oc-p00572
7.8 Good (7 reviews)0.17 miKitchen, Washing machine, Tumble dryer£102+

Most recommended

See most recommended stays in Padstow
4-star hotel
Coswarth House9.6 Excellent (138 reviews)0.16 miAdults only, Free Wi-Fi, Tea/coffee maker£266+
4-star hotel
Harbour Hotel Padstow8.7 Excellent (3,106 reviews)0.11 miRestaurant, Bar/Lounge, Room service£176+
2-star hotel
Mount Pleasant
8.3 Excellent (4 reviews)0.14 miWi-Fi, Wi-Fi available in all areas, TV£213+
Rental
Harbour And Sea Views, Padstow, Cornwall,
10 Excellent (8 reviews)0.03 miWi-Fi, Coffee machine, fireplace£686+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
0.2 mi
Cornwall Newquay
7.5 mi

Everything you need to know for your stay in Padstow