The Old Custom House

4 stars
8.4
Very good
based on 2058 reviews
2,058 reviews
South Quay Padstow England Pl28 8Bl, Padstow, PL28 8BL, United Kingdom
South Quay Padstow England Pl28 8Bl, Padstow
+44 184 153 2359
Thu 13/8
-
Fri 14/8
2 guests, 1 room
Deals from
£93
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, bed type unknown
£93
Standard Room, bed type unknown
£110
Double room, bed type unknown
£96
12 more The Old Custom House deals
12 more The Old Custom House deals
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Restaurant
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Restaurant
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Old Custom House Padstow provides 4-star accommodation in Padstow. It also offers luggage storage, a hair salon and a beauty centre.

Those staying at the hotel can unwind with a variety of relaxing spa treatments, such as facials and massages. A lift is also available to guests.

The Old Custom House Padstow has 24 rooms, all of which are equipped with a hair dryer, a refrigerator and a dishwasher.

The Old Custom House Padstow's in-house bar provides a choice of premium beverages in a traditional setting. Guests are also able to try one of the many bars and cafés in the local area.

Newquay Cornwall Airport is under a 25-minute drive from the hotel. Watergate Bay is an easy car ride away.

8.4
Very good
2058 reviews

Latest deals for The Old Custom House

Thu 13/8
-
Fri 14/8
Double room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard Room, 1 double bed
No inclusions
Standard Room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Double room, 1 twin bed
No inclusions
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at The Old Custom House

  • Adults only
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Conditioner

Kitchen

  • Wine glasses
  • Electric kettle
  • Dishwasher
  • Oven
  • Stovetop
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Kitchen

Media and entertainment

  • Radio
  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • CD player
  • TV
  • DVD player

Accessibility and suitability

  • Adults only
  • Lift
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Private entrance

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property

Laundry

  • Iron and ironing board
  • Tumble dryer
  • Washing machine

General

  • Sea view
  • Carpeted
  • Storage available

Things to do

  • Beach access
  • Beauty salon

Services and conveniences

  • Wake-up service
  • Key access

Bedroom

  • Wardrobe or closet

Workspace

  • Desk

Family friendly

  • Kids meals

Reviews of The Old Custom House

8.4
Very good
2058 verified ratings
Wonderful
1080
Very good
445
Good
286
Okay
112
Fair
74
Mediocre
34
Poor
27

Summary of reviews

Guests say
Guests overwhelmingly praised the hotel’s prime location, often highlighting its proximity to the harbour and central attractions. The staff received consistent compliments for their friendliness and helpfulness, with several guests noting exceptional service. Breakfast was frequently described as delicious and varied, adding to the positive experience. Many appreciated the spacious and comfortable rooms, especially those with harbour views. However, some reviews mentioned cleanliness issues, tired furnishings, and occasional noise, particularly in rooms facing busy areas. Overall, the positives of location, service, and breakfast stood out most.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Breakfast8.5 out of 10
Room Size7.5 out of 10
Cleanliness3.5 out of 10
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Location

South Quay Padstow England Pl28 8Bl, Padstow, PL28 8BL

What's nearby

  • Camel Trail0.3 mi
  • Prideaux Place0.4 mi
  • Trevose Golf and Country Club3.3 mi
  • Constantine Bay3.8 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Old Custom House

Low season

High season

Average price (weeknight)

Average price (weekend night)

November
August
£204
£247
Cheapest month to stay with an average 48% drop in price.
Most expensive month to stay with an average 55% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

The Old Custom House

Which month has the cheapest rates at The Old Custom House?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at The Old Custom House is February, with an average nightly rate of £107. The most expensive month is July at £219 per night.

What is the cheapest day to book The Old Custom House?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book The Old Custom House is Tuesday, with an average nightly rate of £163. The most expensive day is Sunday at £291 per night.

KAYAK's top tips for your stay at The Old Custom House

  • If you’re after a cheap room at The Old Custom House, then you should consider staying during the low season. The cheapest deals can generally be found in November and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Old Custom House, plan to stay on a Tuesday or Monday. The most expensive day is usually Sunday.
  • The cheapest price a room at The Old Custom House was booked for on KAYAK in the last 2 weeks was £199, while the most expensive was £291.
  • How long should you stay at The Old Custom House? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at The Old Custom House

  • Where is The Old Custom House located?

    The Old Custom House is located at South Quay Padstow England Pl28 8Bl, 0.2 miles from the centre of Padstow. Camel Trail is the closest landmark to The Old Custom House.

  • When is check-in time and check-out time at The Old Custom House?

    Check-in time is 16:00 and check-out time is 11:00 at The Old Custom House.

  • Does The Old Custom House offer free Wi-Fi?

    Yes, The Old Custom House offers free Wi-Fi.

  • How far is The Old Custom House from the airport?

    The Old Custom House is 7.5 miles from Cornwall Newquay. The Old Custom House is 37.4 miles from Plymouth.

  • How does KAYAK find such great The Old Custom House hotel deals?

    KAYAK scours the web for all room deals available at The Old Custom House in Padstow and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Old Custom House and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Old Custom House.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Harbour Hotel Padstow8.6 Excellent (3,158 reviews)0.11 miRestaurant, Bar/Lounge, Room service£193+
4-star hotel
Coswarth House9.3 Excellent (141 reviews)0.16 mi£273+
Holiday rental
Harbour And Sea Views, Padstow, Cornwall,
10 Excellent (8 reviews)0.03 miWi-Fi, fireplace, barbecue£739+
Holiday rental
6 Bed in Padstow oc-p00760
0.05 miKitchen, Washing machine, Tumble dryer£713+

Cheapest

See cheapest stays in Padstow
4-star hotel
Harbour Hotel Padstow8.6 Excellent (3,158 reviews)0.11 miRestaurant, Bar/Lounge, Room service£193+
4-star hotel
Coswarth House9.3 Excellent (141 reviews)0.16 mi£273+
Holiday rental
23% cheaper
Dukes House - first floor apartment
7.2 Good (6 reviews)0.14 miKitchen, terrace/patio, Balcony£104+
Holiday rental
8% cheaper
Town Centre Contemporary Cottage
8.6 Excellent (26 reviews)0.14 miKitchen, Washing machine, Tumble dryer£124+

Most recommended

See most recommended stays in Padstow
4-star hotel
Coswarth House9.3 Excellent (141 reviews)0.16 mi£273+
4-star hotel
Harbour Hotel Padstow8.6 Excellent (3,158 reviews)0.11 miRestaurant, Bar/Lounge, Room service£193+
Holiday rental
Harbour And Sea Views, Padstow, Cornwall,
10 Excellent (8 reviews)0.03 miWi-Fi, fireplace, barbecue£739+
Holiday rental
3 bedroom accommodation in Padstow
10 Excellent (6 reviews)0.09 mi£274+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.1
0.2 mi
Cornwall Newquay
7.5 mi

Everything you need to know for your stay in Padstow