Overview

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Mercure Pattaya

484 Moo 10, Pattaya 20150, Thailand
+66 38 425 050

£50+

Overall guest ratings

7.8/10 Good
Based on 552 reviews

Review highlights

  • 9.3
  • 8.8
  • 4.7
  • 3.4

Good to know

  • Professional service

Nearby

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    About

    Located in the heart of Pattaya, a few minutes walk from the beach and next to the city's best shopping boutiques and restaurants. Designed and decorated with you in mind, all 247 rooms offer both elegant function and style to ensure your stay will always be comfortable, secure and with the modern comforts of Internet WIFI connectivity, in-room satellite and cable flat-screen LED TV sets, in-room safe and well stocked mini-bars. Pet allowed, up to 10 kg, 2 pets/room, 500THB charge/pet/night.

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    accorhotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Child pool
    • Coffee shop
    • Night club
    • Steam room
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Express check out
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    Based on 552 reviews
    • 9.3 "Excellent pool."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
      8.9 "Management was excellent, said 89%."
      10.0 "100% were happy with the shuttle service."
    • 8.2 "Location is great."
      9.4 "94% liked the proximity to shopping."
    • 5.0 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      1.5 "85% said rooms were small."
      0.3 "97% criticized the small bathroom."
      2.6 "74% had problems with the shower."
      2.4 "Air conditioning was criticized by 76%."
      2.4 "For 76%, the rooms looked old."
      1.9 "81% thought they were poorly maintained."
    • 3.4 "Not very comfortable."
      4.1 "59% thought it was too noisy."
      1.5 "85% said rooms were small."
      0.3 "97% criticized the small bathroom."
      2.4 "Air conditioning was criticized by 76%."
    • 3.0 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 193 reviews
    • 9.4 "Excellent pool."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.4 "Location is great."
    • 5.0 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      1.3 "87% complained about the bathroom."
      1.5 "85% said rooms were small."
    • 3.2 "Quite uncomfortable."
      3.7 "63% thought it was too noisy."
      1.5 "85% said rooms were small."

    Overall rating

    8.2 Excellent
    Based on 115 reviews
    • 9.1 "Excellent pool."
    • 8.9 "Great service."
    • 8.5 "Location is great."
    • 4.7 "Breakfast is below average."
    • 4.2 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      1.3 "87% said rooms were small."
    • 2.8 "Quite uncomfortable."
      3.5 "65% thought it was too noisy."
      1.3 "87% said rooms were small."

    Overall rating

    7.8 Good
    Based on 242 reviews
    • 9.1 "Excellent pool."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.4 "Location is great."
    • 4.9 "Rooms are not good."
      1.4 "86% complained about the bathroom."
    • 4.9 "Breakfast is below average."
    • 3.5 "Not very comfortable."
      4.3 "57% thought it was too noisy."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    data provided by TrustYou

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