On foot or by car—no matter how you choose to travel around the city of Philadelphia, you’ll love the location of the Four Points by Sheraton Philadelphia City Center Hotel. Located just steps from the Philadelphia Convention Center and halfway between Independence Hall and Logan Square, our 92-room hotel is convenient to the places you want to be. Check in soon and experience hospitality like only Four Points by Sheraton can deliver. With our extra amenities and great location, you’ll soon feel part of the fabric of the city, and ready for whatever business or pleasure brought you here. Little things in life make a big difference. Like our Simple Pleasures(SM). Get a great night’s sleep in the Four Points by Sheraton Four Comfort Bed™, refresh with free bottled water daily, and keep in touch with free High Speed Internet Access. Kick back with a beer from our collection of the world’s Best Brews™. The best comforts in life aren’t complicated.
Located right in the city center. Easy to get around to popular locations. Affordable price. Nice room decor and bathroom.
Staff was clueless, poor communication between each other. Check in was supposed to be at 3pm I arrived at 4:45pm and still had to wait 20mn for my room! Found blood on one of my pillows. Was woken up at 2am by the fire alarm, with no follow up announcement from the staff, and then had to go all the way down to the lobby to figure out what was going on and was told it was because there was no staff in the lobby and someone tried to get in without a keycard which turned on the alarm. Then the next morning when I went to check out I was asked how my stay was and I said "interesting to say the least" and mentioned the 2am alarm to the receptionist who then gave me a completely different story saying now it was because a gentleman left the hot water on his shower and fell to sleep, leaving the steam to turn on the alarm. So are they just making up stories?! The most upsetting part is that after all this I wasn't offered obsolutely anything for my distress. Nothing complimentary not even a piece of candy, to think they would want to make customers want to come back or feel atleast somewhat of sympathy for anything that went wrong. Nope, nothing at all! I was close to recommending this place and staying here on my next visit to Philadelphia, but after the horrible customer service i would tell everyone to stay away!
Clean, nice size room, great staff, good rate.
One of the beds was very hard. Despite being on the 7th floor lots of noise from the street.
The location, and at first the room which had comfortable beds, 4 pillows each, clean towels, nice view, and friendly staff. What you would expect from a Sheraton Hotel.
Cleaning was not done on our second day, and it was poorly done on the third day. There was no fan in the bathroom and mold began to grow behind the sink on the third day. No microwave or frig. Dirty carpet and closet door.
Located next to the convention center , very close to highway.
No parking only street parking. it was 25$ for the day so it wasn't too bad. Rooms did not have a fridge. When I asked if I could store something in the fridge they turned me down :( Also, the shower walls were a bit worn down which was a bit unattractive looking
The place was very convenient and near where I needed to be; it was very clean; it had all the accommodations that I would have expected for the price
The bed was too close to the heating unit that cycled on and off in a noisy fashion
Great price and location.
Friendly, helpful staff.
Close to Convention Center and easy to get to subway/ markets
Clean, comfortable, friendly and well located at a reasonable price
Location was perfect for where we needed to be. Staff was friendly. Room and lobby were very nice.
Perfectly situated in the city centre, comfy beds, stylish interior and a good price.