Overview

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City Express Playa del Carmen

Balam Canche Lote 4 Manzana 30, 11000 Playa del Carmen, QR, Mexico
+52 555 249 8050

£50+

Overall guest ratings

7.2/10 Good
Based on 722 reviews

Review highlights

  • 8.3
  • 6.5
  • 4.8
  • 4.4

Good to know

  • Clean hotel facilities
  • Great shopping
  • Friendly service

Nearby

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    About

    Located in Playacar, this eco-friendly hotel is within 1 mi (2 km) of Cenote Chaak Tun, Yucatek Divers, and Playa del Carmen Maritime Terminal. Central Square and Racing Dakart Riviera Maya are also within 2 mi (3 km).

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Concierge service
    • Room service
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Facilities for disabled guests
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 722 reviews
    • 8.3 "Location is great."
      8.0 "80% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
      8.2 "Easily accessible by car, said 82%."
    • 6.5 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 6.3 "Beach is so-so."
    • 5.8 "Breakfast is mediocre."
    • 4.8 "Not very clean."
      4.2 "58% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
    • 4.4 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
      2.6 "74% thought they were poorly maintained."
      3.5 "Air conditioning was criticized by 65%."
      3.3 "67% said rooms were small."
      0.7 "93% said the bathroom was dirty."
      2.7 "73% had problems with the shower."
      1.1 "89% found problems with the furniture."
      4.3 "57% thought the tv was sub-standard."
    • 3.3 "Internet is poor."
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    Overall rating

    7.2 Good
    Based on 274 reviews
    • 8.4 "Location is great."
    • 6.4 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 6.2 "Pool is mediocre."
    • 5.9 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.6 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      3.7 "63% didn't like the uncomfortable beds."
      3.9 "Air conditioning was criticized by 61%."
      4.8 "52% thought the tv was sub-standard."
    • 4.6 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 3.8 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      3.9 "Air conditioning was criticized by 61%."
      4.1 "59% thought it was too noisy."
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    Overall rating

    7.2 Good
    Based on 404 reviews
    • 8.5 "Location is great."
      8.3 "83% liked the proximity to shopping."
    • 6.5 "Service is ok."
      6.0 "60% said the reception staff was ok."
    • 5.7 "Breakfast is mediocre."
    • 4.5 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 3.7 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      4.0 "60% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
    • 3.7 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      3.6 "64% said rooms were dirty."
      3.1 "Air conditioning was criticized by 69%."
      2.5 "75% thought they were poorly maintained."
      2.7 "73% had problems with the shower."
    • 3.4 "Internet is poor."
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    Overall rating

    6.2 Good
    Based on 14 reviews
    • 6.8 "Service is ok."
    • 3.9 "Rooms are not good."

    Overall rating

    7.0 Good
    Based on 28 reviews
    • 5.9 "Service is ok."
    • 4.5 "Not very clean."
    • 4.3 "Rooms are not good."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean hotel facilities"
    "Great shopping"
    "Friendly service"
    data provided by TrustYou

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