Iberostar Waves Quetzal

5 stars
8.6
Very good
based on 253 reviews
253 reviews
Avenida Xaman ha Lote Hotelero No. 2, 77710 Playa del Carmen, Quintana Roo, Mexico
Avenida Xaman ha Lote Hotelero No. 2, Playa del Carmen, Quintana Roo
+52 984 877 2000
Fri 30/10
-
Sat 31/10
2 guests, 1 room
Pool
Pool
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Restaurant
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bar
Pool
Beach
Bedroom
Bedroom
Bedroom
Bedroom
Bar
Bedroom
Bedroom
Bedroom
Lobby
Buffet
Bedroom
Bedroom
Restaurant
Bedroom
Bedroom
Bedroom
Pool
Other
Restaurant
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Featuring a private beach and an outdoor swimming pool, this 5-star resort is situated in Playa del Carmen. It also provides an all-inclusive meal plan, a coffee bar and a sauna.

The rooms have a mini bar and wireless internet access.

Iberostar Quetzal has an on-site restaurant, convenient for those preferring to dine in. A refreshing drink can be savoured in the in-house bar.

Cozumel International Airport is under a 40-minute drive from the resort. 5th Avenue is an easy car ride away.

8.6
Very good
253 reviews

Latest deals for Iberostar Waves Quetzal

Fri 30/10
-
Sat 31/10
Deals from
£151
•Cheapest rate per night
Compare prices for Double room, King room and 13 more Iberostar Waves Quetzal deals.
Double room, bed type unknown
£151
nightly with fees
Double room, bed type unknown
£223
nightly with fees
King room, 1 king bed
£238
nightly with fees
Standard Room, bed type unknown
£269
nightly with fees
Double room, bed type unknown
£510
nightly with fees
Standard Room, bed type unknown
£301
nightly with fees
Double room, 2 double beds
£307
nightly with fees
Standard Room, bed type unknown
£317
nightly with fees
King room, 1 king bed
£1,264
nightly with fees
Double room, bed type unknown
£381
nightly with fees
Standard Room, bed type unknown
£445
nightly with fees
Standard Room, bed type unknown
£452
nightly with fees
Double room, bed type unknown
£700
nightly with fees
Standard Room, bed type unknown
£491
nightly with fees
Double room, bed type unknown
£650
nightly with fees
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Cookie settings

Amenities at Iberostar Waves Quetzal

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking

Reviews of Iberostar Waves Quetzal

8.6
Very good
253 verified ratings
Wonderful
142
Very good
39
Good
25
Okay
18
Fair
11
Mediocre
4
Poor
14

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, beautiful natural surroundings, and easy access to the beach and attractions. Cleanliness, especially in common areas and rooms, was generally appreciated. The breakfast buffet received positive remarks for its variety and quality. However, many guests expressed dissatisfaction with the service, citing issues such as lack of personalized attention, slow or unhelpful staff, and restrictive policies. Despite some negative experiences with service, the overall impression was enhanced by the hotel's setting and amenities.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness8.5 out of 10
Breakfast8 out of 10
Service2 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

10
Wonderful
Anonymous, Dec 2016
Pros (+) Staff was incredible! The resort was spotless, they had activities going. Good food and drinks when're you wanted.
10
Wonderful
Anonymous, Dec 2016
Pros (+) Loved the landscaping with leaving things natural & the animals. Pool was awesome, beautiful beach & friendly staff. Al a carte restaurants were good.
Cons (-) Buffet foods overall were nothing special. The desserts were pretty but no flavor. Only the ice cream was good.

Location

Avenida Xaman ha Lote Hotelero No. 2, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Underwater Technical World295 yd
  • Playacar Golf Club0.6 mi
  • The Reef Marina0.8 mi
  • Aviario Xaman Ha1.3 mi
  • Terminal Marítima de Playa del Carmen1.6 mi
  • Albertos SCUBA1.8 mi
  • Parque 28 de julio2 mi
  • Xcaret Park2.4 mi
  • Xcaret Archaeological Site2.4 mi
  • Xcaret Spa2.5 mi
  • La Fe2.5 mi
  • Beyond Diving2.5 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 008-007-000585/2025

Essential information about Iberostar Waves Quetzal

Low season

High season

April
December
Cheapest month to stay with an average 27% drop in price.
Most expensive month to stay with an average 18% rise in price.

Iberostar Waves Quetzal

What is the cheapest day to book Iberostar Waves Quetzal?

The cheapest day to book Iberostar Waves Quetzal is Monday, with an average nightly rate of £208. The most expensive day is Tuesday at £382 per night.

How far in advance should you book Iberostar Waves Quetzal?

To get the best price at Iberostar Waves Quetzal, book around 9 weeks in advance. This could save you approximately 70% compared to booking last minute.

KAYAK's top tips for your stay at Iberostar Waves Quetzal

  • If you’re after a cheap room at Iberostar Waves Quetzal, then you should consider staying during the low season. The cheapest deals can generally be found in April and June.
  • The cheapest price a room at Iberostar Waves Quetzal was booked for on KAYAK in the last 2 weeks was £315, while the most expensive was £317.
  • How long should you stay at Iberostar Waves Quetzal? KAYAK users usually book their rooms here for 11 days.

FAQs when booking at Iberostar Waves Quetzal

  • Where is Iberostar Waves Quetzal located?

    Iberostar Waves Quetzal is located at Avenida Xaman ha Lote Hotelero No. 2 in Playacar, 1.8 miles from the centre of Playa del Carmen. Underwater Technical World is the closest landmark to Iberostar Waves Quetzal.

  • When is check-in time and check-out time at Iberostar Waves Quetzal?

    Check-in time is 15:00 and check-out time is 12:00 at Iberostar Waves Quetzal.

  • Does Iberostar Waves Quetzal offer free Wi-Fi?

    Yes, Iberostar Waves Quetzal offers free Wi-Fi.

  • Does Iberostar Waves Quetzal offer free parking?

    Yes, Iberostar Waves Quetzal offers free parking.

  • How far is Iberostar Waves Quetzal from the airport?

    Iberostar Waves Quetzal is 12.1 miles from Cozumel Intl. Iberostar Waves Quetzal is 32.9 miles from Cancun.

  • Does Iberostar Waves Quetzal have a pool?

    Yes, Iberostar Waves Quetzal has a pool on-site.

  • How does KAYAK find such great Iberostar Waves Quetzal hotel deals?

    KAYAK scours the web for all room deals available at Iberostar Waves Quetzal in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Iberostar Waves Quetzal and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Iberostar Waves Quetzal.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
Iberostar Waves Tucán8.6 Excellent (478 reviews)0.03 miPrivate beach, snorkelling, Outdoor pool£283+
4-star hotel
45% cheaperRiu Yucatan8.5 Excellent (125 reviews)0.11 miPrivate beach, snorkelling, Outdoor pool£155+
4-star hotel
55% cheaperHotel Riu Tequila8.7 Excellent (186 reviews)0.19 miSnorkelling, Outdoor pool, Fitness centre£128+
4-star hotel
43% cheaper
Riu Playacar
8.8 Excellent (779 reviews)0.31 miSnorkelling, Outdoor pool, beachfront£160+

Cheapest

See cheapest stays in Playa del Carmen
4-star hotel
62% cheaperHotel Allegro Playacar8.1 Excellent (1,657 reviews)0.51 miPrivate beach, snorkelling, Outdoor pool£106+
4-star hotel
62% cheaperRiu Lupita8.1 Excellent (829 reviews)0.52 miSnorkelling, Outdoor pool, Fitness centre£109+
4-star hotel
55% cheaperHotel Riu Tequila8.7 Excellent (186 reviews)0.19 miSnorkelling, Outdoor pool, Fitness centre£128+
4-star hotel
45% cheaperRiu Yucatan8.5 Excellent (125 reviews)0.11 miPrivate beach, snorkelling, Outdoor pool£155+

Most recommended

See most recommended stays in Playa del Carmen
5-star hotel
Palmaia -The House of AiA
9.6 Excellent (314 reviews)0.43 miPrivate beach, snorkelling, Outdoor pool£599+
4-star hotel
43% cheaper
Riu Playacar
8.8 Excellent (779 reviews)0.31 miSnorkelling, Outdoor pool, beachfront£160+
4-star hotel
55% cheaperHotel Riu Tequila8.7 Excellent (186 reviews)0.19 miSnorkelling, Outdoor pool, Fitness centre£128+
5-star hotel
Iberostar Waves Tucán8.6 Excellent (478 reviews)0.03 miPrivate beach, snorkelling, Outdoor pool£283+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.4
1.8 mi
Cozumel Intl
12.1 mi

More options for your stay in Playa del Carmen