Pros (+) Staff was incredible! The resort was spotless, they had activities going. Good food and drinks when're you wanted.
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£153
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£305
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£386
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£497
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Iberostar Waves Quetzal
- Private beach
- Snorkelling
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
Reviews of Iberostar Waves Quetzal
8.6
Very good
254 verified ratings
Wonderful
142
Very good
39
Good
25
Okay
18
Fair
12
Mediocre
4
Poor
14
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, beautiful natural surroundings, and easy access to the beach and attractions. Cleanliness, especially in common areas and rooms, was generally appreciated. The breakfast buffet received positive remarks for its variety and quality. However, many guests expressed dissatisfaction with the service, citing issues such as lack of personalized attention, slow or unhelpful staff, and restrictive policies. Despite some negative experiences with service, the overall impression was enhanced by the hotel's setting and amenities.AI-generated from customer reviews
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Score by provider
8.6 out of 10
67 reviews
8.2 out of 10
1 review
10 out of 10
2 reviews
All reviews
Pros (+) Loved the landscaping with leaving things natural & the animals. Pool was awesome, beautiful beach & friendly staff. Al a carte restaurants were good.
Cons (-) Buffet foods overall were nothing special. The desserts were pretty but no flavor. Only the ice cream was good.
Location
Avenida Xaman ha Lote Hotelero No. 2, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Underwater Technical World295 yd
- Playacar Golf Club0.6 mi
- The Reef Marina0.8 mi
- Aviario Xaman Ha1.3 mi
- Terminal Marítima de Playa del Carmen1.6 mi
- Albertos SCUBA1.8 mi
- Parque 28 de julio2 mi
- Xcaret Park2.4 mi
- Xcaret Archaeological Site2.4 mi
- Xcaret Spa2.5 mi
- La Fe2.5 mi
- Beyond Diving2.5 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Licence number: 008-007-000585/2025
Essential information about Iberostar Waves Quetzal
Low season | High season |
|---|---|
April | December |
Cheapest month to stay with an average 26% drop in price. | Most expensive month to stay with an average 19% rise in price. |
Iberostar Waves Quetzal
Which month has the cheapest rates at Iberostar Waves Quetzal?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Iberostar Waves Quetzal is September, with an average nightly rate of £184. The most expensive month is December at £454 per night.
What is the cheapest day to book Iberostar Waves Quetzal?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Iberostar Waves Quetzal is Thursday, with an average nightly rate of £226. The most expensive day is Sunday at £522 per night.
How far in advance should you book Iberostar Waves Quetzal?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Iberostar Waves Quetzal, book around 9 weeks in advance. This could save you approximately 69% compared to booking last minute.
KAYAK's top tips for your stay at Iberostar Waves Quetzal
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Closest
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See most recommended stays in Playa del CarmenGood to know
Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
1.8 mi | Cozumel Intl | 12.1 mi |