Iberostar Quetzal

Iberostar Quetzal

Avenida Xaman Ha Lote Hotelero No. 2, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 2000

rate per night


based on 65 reviews

Iberostar Quetzal
Mon 24/1
Tue 25/1
ProviderNightly total

About Iberostar Quetzal

  • Resort Room
    Enjoy the many amenities of the resort
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Parking for free

Featuring a private beach and an outdoor swimming pool, this 5-star resort is situated in Playa del Carmen. It also provides an all-inclusive meal plan, a coffee bar and a sauna.

The rooms have a mini bar and wireless internet access.

Iberostar Quetzal has an on-site restaurant, convenient for those preferring to dine in. A refreshing drink can be savoured in the in-house bar.

Cozumel International Airport is under a 40-minute drive from the resort. 5th Avenue is an easy car ride away.

Photos of Iberostar Quetzal

Rooms available at Iberostar Quetzal

Mon 24/1
Tue 25/1
Show deals with
Superior rooms(£171 - £691)
Superior room
no bed type specified
no bed type specified


£171 totalKAYAK
no bed type specified
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£172 totalSnaptravel
no bed type specified
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£186 totalPricetravel
Double rooms(£132 - £1,674)
Double room
no bed type specified
no bed type specified


£132 totalHurb
no bed type specified
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£134 totalStayforlong
no bed type specified
no bed type specified


£135 totalSnaptravel
Standard rooms(£136 - £248)
Standard Room
no bed type specified
no bed type specified


£136 totaltravelup
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£145 totalAgoda.com
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£149 totalHotels.com

Amenities at Iberostar Quetzal

  • Private beach
  • Water sport facilities (on site)
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Tennis
  • Free Wi-Fi

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe


  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Shops (on site)
  • Eco tourism
  • Golf
  • Scuba diving
  • Diving
  • Snorkelling
  • Evening entertainment
  • Water sport facilities (on site)
  • Pool table
  • Windsurfing

Services and conveniences

  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Key card access
  • 24-hour front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box


  • Family rooms
  • Garden view
  • Pool view
  • Storage available
  • Sea view
  • Seating area
  • Sofa
  • Telephone


  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Coffee machine

Pool and spa

  • Spa
  • Outdoor pool
  • Spa and wellness centre
  • Pool bar
  • Sauna


  • Hairdryer
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet paper

Family friendly

  • Child pool
  • Indoor play area
  • Kids' club
  • Babysitting/child care services (surcharge)
  • Complimentary breakfast

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Disabled access
  • Adapted bath


  • Private beach
  • Garden
  • Beach towels
  • Balcony


  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Airport shuttle

Media and entertainment

  • Flat-screen TV
  • TV


  • Laundry service
  • Iron and ironing board


  • Fitness centre
  • Tennis


  • Desk

Reviews of Iberostar Quetzal

GreatBased on 65 verified guest reviews

Time of Year:
Sort by:
Newest first
10.0 Excellent
Pros:Staff was incredible! The resort was spotless, they had activities going. Good food and drinks when're you wanted.
10.0 Excellent
Pros:Loved the landscaping with leaving things natural & the animals. Pool was awesome, beautiful beach & friendly staff. Al a carte restaurants were good.
Cons:Buffet foods overall were nothing special. The desserts were pretty but no flavor. Only the ice cream was good.
9.7 Excellent
Pros:Location, staff and facilities were wonderful. Only negative was that the spa prices were too expensive. Also it would be nice if room service was offered for breakfast.
Cons:Room service not offered for breakfast. Also didn't like the fact that we had to pay extra when we checked in to get connecting rooms.
1 out of 1


Avenida Xaman Ha Lote Hotelero No. 2, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Playacar Golf Club0.7 mi
  • Aviario Xaman Ha1.3 mi
  • Yucatek Divers1.8 mi
  • Calle Quinta Avenida1.9 mi
  • Playa principal de Playa del Carmen1.9 mi
  • Parque 28 de julio2 mi
  • Parque Xplor2.2 mi
  • Xcaret Park2.3 mi
  • Muelle Navega2.4 mi
  • Mamita's Beach Club2.6 mi
  • Terminal marítima Punta Venado3.2 mi
  • El Camaleón Mayakoba Golf Club7.1 mi



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Iberostar Quetzal

  • Iberostar Quetzal is located at Avenida Xaman Ha Lote Hotelero No. 2 in Playacar, 1.8 miles from the centre of Playa del Carmen. Playacar Golf Club is the closest landmark to Iberostar Quetzal.

  • Check-in time is 15:00 and check-out time is 12:00 at Iberostar Quetzal.

  • Yes, Iberostar Quetzal offers free Wi-Fi.

  • Yes, Iberostar Quetzal offers free parking.

  • No, Iberostar Quetzal does not offer free airport shuttle service.

  • Iberostar Quetzal is 12.2 miles from Cozumel. Iberostar Quetzal is 32.9 miles from Cancún.

  • Yes, Iberostar Quetzal has a pool on-site.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

1.8 mi

Location rating


Nearest airport


Distance to airport

32.9 mi