Overview

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Riu Lupita
Best Dining Experience

Lote Hotelero 1, Manzana 20, 77710 Playa del Carmen, QR, Mexico
+52 984 873 0505

£126+

Overall guest ratings

8.5/10 Excellent
Based on 695 reviews

Review highlights

  • 10.0
  • 9.0
  • 8.5
  • 6.5

Good to know

  • Clean rooms
  • Professional service
  • Friendly service

Nearby

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    About

    Location. This all-inclusive Playa del Carmen hotel is edged by a golf course and a jungle in a planned community three kilometers from the beach. Xaman Ha Aviary is 1.4 kilometers away, and Xcaret Eco Theme Park is 4.6 kilometers away.

    Hotel Features. At this all-inclusive property meals and beverages at on-site restaurants and bars, taxes, and gratuities are included in room rates. Recreational activities and entertainment may also be included. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. A complimentary buffet breakfast is available to guests daily.

    Riu Lupita All Inclusive has two outdoor swimming pools, a fitness facility, a children's pool, children's club and tennis courts. Free WiFi is available in public areas. This Playa del Carmen property includes three restaurants, a nightclub, and a poolside bar. The hotel offers massage, facials, body scrubs, manicures and pedicures. Self parking is complimentary and a shuttle is available free of charge to transfer guests to the beach.

    Guestrooms. Riu Lupita All Inclusive has 300 guestrooms with balconies. Televisions are equipped with satellite channels. Guestrooms provide high-speed wireless Internet access (surcharge), minibars, and in-room safes and offer complimentary bottled water. Bathrooms offer hair dryers. Cribs/infant beds are complimentary and available upon request.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Restaurant
    • Playground
    • Babysitting or child care
    • Child-friendly
    • Gift shop
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Tennis
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 688 reviews
    • 10.0 "Excellent breakfast."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.3 "73% said the recreation staff was great."
      7.5 "75% said the reception staff was great."
      8.4 "84% were happy with the shuttle service."
      7.1 "Housekeeping was great, according to 71%."
      8.3 "83% were happy with the room service."
    • 8.5 "Food is delicious."
      8.1 "81% loved the menu selection."
      9.4 "94% loved the dining experience."
      8.1 "Yummy desserts, said 81%."
    • 6.9 "Rooms are ok."
      6.8 "Only 68% said the rooms were modern."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 6.5 "Vibe was decent."
      6.7 "67% thought the atmosphere was somewhat friendly."
      6.3 "Only 63% thought, the hotel was modern."
    • 6.5 "Location is acceptable."
      5.0 "Average proximity to the city centre, said 50%."
    • 5.1 "Beach is so-so."
    • 3.3 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    Based on 557 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      7.2 "72% said the recreation staff was great."
    • 8.5 "Amenities are good."
      8.8 "88% found the grounds to be nice."
      8.0 "80% thought the building was wonderful."
    • 8.5 "Food is delicious."
      7.7 "77% loved the menu selection."
    • 8.1 "Generally very clean."
      7.5 "75% said rooms were clean."
      9.3 "93% thought it was clean."
    • 7.7 "Nice rooms."
      7.5 "75% said rooms were clean."
      8.4 "84% were happy with the bathroom."
      7.5 "75% appreciated the modern rooms."
      8.3 "83% were satisfied with the air conditioning."
    • 6.7 "Location is acceptable."
    • 6.6 "Vibe was decent."
      6.9 "Only 69% thought, the hotel was modern."
    • 5.5 "Beach is so-so."
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    Overall rating

    8.5 Excellent
    Based on 130 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.5 "Food is delicious."
    • 7.5 "Good cleanliness."
    • 6.9 "Location is acceptable."
    • 6.6 "Rooms are ok."
    • 4.9 "Ugly beach."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Clean rooms"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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