Overview

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Playa Encantada

Calle 12 bis Norte esquina Avenida 20 Norte, 77710 Playa del Carmen, QR, Mexico
+52 984 803 5602

£51+

Overall guest ratings

6.9/10 Good
Based on 127 reviews

Review highlights

  • 9.6
  • 6.8
  • 4.3
  • 3.6

Good to know

  • Close to public transport
  • Great shopping
  • Spacious rooms

Nearby

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    About

    With a stay at Playa Encantada in Playa del Carmen, you'll be minutes from Nuestra Senora del Carmen Catholic Church and Central Square. This hotel is within close proximity of Quinta Alegria and Riviera Art Gallery.

    Rooms

    Make yourself at home in one of the 20 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless Internet access, a hair salon, and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Playa Encantada.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Outdoor pool
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Child pool
    • Restaurant
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    Based on 127 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 6.8 "Service is ok."
      5.0 "Housekeeping was ok, according to 50%."
    • 6.5 "Average comfort."
    • 5.0 "Rooms are ok."
    • 4.3 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
    • 3.6 "Breakfast is below average."
    • 3.3 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 3.2 "Generally quite dirty."
      3.8 "62% said rooms were dirty."
    View all review categories

    Overall rating

    6.8 Good
    Based on 91 reviews
    • 9.6 "Terrific location."
    • 6.9 "Service is ok."
    • 6.5 "Average comfort."
    • 5.0 "Rooms are ok."
    • 3.8 "Breakfast is below average."
    • 3.7 "Bad amenities."
    • 3.0 "Generally quite dirty."
    View all review categories

    Overall rating

    6.5 Good
    Based on 35 reviews
    • 9.6 "Terrific location."
    • 7.1 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.5 "Average comfort."
    • 4.9 "Rooms are not good."
    • 3.7 "Breakfast is below average."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Close to public transport"
    "Great shopping"
    "Spacious rooms"
    data provided by TrustYou

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