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Playacar Palace
Top Airport Hotel

Fracc.Playacar Bahia del Espiritu Santo, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4960


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Overall guest ratings

8.8/10 Excellent
Based on 264 reviews
See all reviews

Review highlights

  • 10.0
  • 10.0
  • 9.5
  • 9.3

Good to know

  • Great view
  • Great shopping
  • Friendly service
  • Wonderful sightseeing


    show all


    With a stay at Playacar Palace All Inclusive in Playa del Carmen (Playacar), you'll be minutes from Playa del Carmen Maritime Terminal and Yucatek Divers. This 4-star resort is within close proximity of Central Square and Nuestra Senora del Carmen Catholic Church.


    Make yourself at home in one of the 201 air-conditioned rooms featuring iPod docking stations and free minibar items. 21-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.


    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 3229 square feet (300 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.

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    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Child pool
    • Cable or satellite TV
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Steam room
    • Free valet parking
    • Wedding services
    • Terrace/Patio
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    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 264 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 10.0 "Perfectly clean."
    • 9.5 "Wonderful beach."
    • 9.3 "World class service."
    • 9.3 "Terrific location."

    Overall rating

    8.8 Excellent
    Based on 137 reviews
    • 9.5 "Wonderful beach."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 8.3 "Vibe was good."
    • 7.6 "Nice rooms."

    Overall rating

    8.9 Excellent
    Based on 126 reviews
    • 9.4 "Terrific location."
    • 9.2 "World class service."
    • 8.3 "Food is delicious."
    • 7.5 "Good pool."
    • 7.0 "Nice rooms."
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Great view"
    "Great shopping"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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