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Riu Palace Riviera Maya
5 stars

Riu Palace Riviera Maya

Avenida Xaman-ha, Mza 9 And 10, L1, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 877 2280
From
£194
Cheapest

rate per night

8.8
Very good
based on 266 reviews
266 reviews
Room type
Provider
Nightly total
Superior room
Standard Room
Double room

Photos of Riu Palace Riviera Maya

Overview

Rating

Featuring an outdoor pool and a sauna, Riu Palace Riviera Maya All Inclusive is located in Playa del Carmen and is a short stroll from The Reef Marina. It also offers a beauty centre, a kids pool and a kids club.

Guests of the resort are able to unwind with a range of relaxing spa treatments, such as massages and facials. It also provides child-minding services, a currency exchange and a reception that operates 24 hours a day. The resort also offers a well-equipped fitness centre.

The traditional rooms have a telephone and ironing facilities.

Riu Palace Riviera Maya All Inclusive has its own on-site restaurant, convenient for those preferring to eat in. A relaxing drink can be savoured in the in-house bar.

Cozumel International Airport is less than a 40-minute drive from Riu Palace Riviera Maya All Inclusive. Xcaret Archaeological Site and 5th Avenue are an easy car trip away.

Rating
8.8
Very good
Based on 266 verified guest reviews

Latest deals for Riu Palace Riviera Maya

Wed 7/5
Thu 8/5
King room
1 king bed
1 king bed
Superior room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
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Double room
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1 king bed
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Riu Palace Riviera Maya

  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned
  • Dustbins

Services and conveniences

  • ATM on-site
  • Car hire
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Room service
  • Tour desk
  • Key card access
  • Bottle of water
  • 24-hour front desk

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Bathrobe
  • Private bathroom

Pool and spa

  • Spa and wellness centre
  • Massage
  • Pool bar
  • Spa
  • Outdoor pool
  • Sauna
  • Pool towels

Outdoor

  • Terrace/Patio
  • Beach towels
  • Grill
  • Balcony
  • Garden

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Coffee machine

Things to do

  • Gift shop
  • Bicycle hire
  • Snorkelling
  • Evening entertainment
  • Beauty salon

General

  • Beachfront
  • Sea view
  • Sofa
  • Telephone
  • Storage available

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids' club
  • Complimentary breakfast
  • Playground

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Designated smoking area

Bedroom

  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Ironing service
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre

Reviews of Riu Palace Riviera Maya

8.8
Very good
266 verified ratings
Wonderful
183
Very good
40
Good
15
Okay
11
Fair
6
Mediocre
3
Poor
8

Summary of reviews

Guests say
Guests generally praised the hotel's cleanliness, service, and location, highlighting the friendly staff and beautiful surroundings. However, some guests reported issues with food quality, the condition of the pool, and concerns about room size. Overall, the hotel offers a pleasant experience but has areas for improvement.
AI-generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Location9 out of 10
Atmosphere4 out of 10
Pool3.5 out of 10
Room Size3 out of 10
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All reviews

10
Wonderful
Leo, Aug 2020
Pros (+) The cleanliness of the hotel and the gardens was impeccable. The service was perfect in all the restaurants and bars. I can't wait to get back.
Cons (-) Honestly I have nothing to suggest. We loved it from day 1 till the day we left.
10
Wonderful
Anonymous, Nov 2016
Pros (+) Fantastic Service, Amazing beach and poolside. Great overall experience! Great location to Playa Del Carmen.
Cons (-) None!

Location

Avenida Xaman-ha, Mza 9 And 10, L1, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Playacar Golf Club130 yd
  • The Reef Marina328 yd
  • Underwater Technical World0.5 mi
  • Aviario Xaman Ha0.6 mi
  • Terminal Marítima de Playa del Carmen1 mi
  • Albertos SCUBA1.1 mi
  • Parque 28 de julio1.3 mi
  • La Fe1.8 mi
  • Beyond Diving1.9 mi
  • Mexico Blue Dream1.9 mi
  • Mamita's Beach Club1.9 mi
  • O2 Mexico2.1 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Riu Palace Riviera Maya

Low season

April

High season

December

Average price (weeknight)

£301

Average price (weekend night)

£366
Cheapest month to stay with an average 23% drop in price.
Most expensive month to stay with an average 39% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Riu Palace Riviera Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Riu Palace Riviera Maya

  • If you’re after a cheap room at Riu Palace Riviera Maya, then you should consider staying during the low season. The cheapest deals can generally be found in April and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Riu Palace Riviera Maya, plan to stay on a Monday or Thursday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Riu Palace Riviera Maya was booked for on KAYAK in the last 2 weeks was £263, while the most expensive was £263.
  • How long should you stay at Riu Palace Riviera Maya? KAYAK users usually book their rooms here for 9 days.
See more tips

FAQs when booking at Riu Palace Riviera Maya

  • Why should I stay at Riu Palace Riviera Maya?

    Considered to be a premium Riu resort, you will have access to all of the other properties within the Playacar area, including Riu Palace Mexico, Riu Playacar, Riu Tequila and Riu Yucatan. This means you can change up your scenery every day; lounge by new pools, eat at new restaurants and meet new people. Located roughly 2 mi from the heart of Playa del Carmen, the tropical oasis has a relaxed atmosphere that is far removed from the thumping nightlife and club district. This also means that the white sandy beach is maintained at a picturesque standard, plus seaweed is raked up for your convenience.

  • What dining options are there at Riu Palace Riviera Maya?

    A wide range of cuisines are available to order including Brazilian, Japanese, Mexican and International Fusion. At Don Manolo you will find a buffet to feast on, with something to please every palate. Don Manolo has live cooking stations to watch, as well as theme nights throughout the week including seafood, gala, Caribbean and Asian.

  • Where can I watch a sports game when staying at Riu Palace Riviera Maya?

    The resort has a dedicated sports bar that broadcasts live games from all around the globe. Tasty meals such as hot dogs and salads are available as well as a fully stocked bar. To pass the time in between games, there is air hockey and billiards tables.

  • What exercise opportunities are there at Riu Palace Riviera Maya?

    Daily group fitness classes are run by energetic trainers and include stretching, toning, cardio, yoga and aqua aerobics. You can also have a hit of beach volleyball or ping pong whenever you’d like. Kayaking, sailing, windsurfing and bodyboarding equipment is available for use out in the ocean.

  • What performances are there at Riu Palace Riviera Maya?

    An expansive entertainment program runs throughout the day and night, with the live music at La Piñata club a highlight. Other concerts to see include Mariachi performances, game shows, retro night and tributes to music legends such as Michael Jackson.

  • What is the best way to get to Riu Palace Riviera Maya from the airport?

    A number of private travel companies offer van shuttles from Cancun International Airport. The drive will take around 55min and pre-purchasing your trip can secure a price of roughly 1,220 MXN (approximately 64 USD), with space for up to 7 people.

  • What beach amenities are there at Riu Palace Riviera Maya?

    Sun loungers are exclusively reserved for hotel guests down on the beach. Waiter service is available while you relax on the loungers, a premium service that is not included at standard Riu resorts.

  • What activities are there at Riu Palace Riviera Maya?

    Pick up a new skill during your vacation by trying an introductory scuba diving lesson in the pool. One free session is available to all guests and will prepare you for deep diving in the ocean. There is lots of fun to be had with bocce, darts, rifle shooting and organized water games.(Prices checked 11/07/19).

  • Where is Riu Palace Riviera Maya located?

    Riu Palace Riviera Maya is located at Avenida Xaman-ha, Mza 9 And 10, L1 in Playacar, 1.2 miles from the centre of Playa del Carmen. Playacar Golf Club is the closest landmark to Riu Palace Riviera Maya.

  • When is check-in time and check-out time at Riu Palace Riviera Maya?

    Check-in time is 15:00 and check-out time is 12:00 at Riu Palace Riviera Maya.

  • Does Riu Palace Riviera Maya offer free Wi-Fi?

    Yes, Riu Palace Riviera Maya offers free Wi-Fi.

  • Does Riu Palace Riviera Maya offer free parking?

    Yes, Riu Palace Riviera Maya offers free parking.

  • How far is Riu Palace Riviera Maya from the airport?

    Riu Palace Riviera Maya is 12 miles from Cozumel. Riu Palace Riviera Maya is 32.4 miles from Cancun.

  • Does Riu Palace Riviera Maya have a pool?

    Yes, Riu Palace Riviera Maya has a pool on-site.

  • How does KAYAK find such great Riu Palace Riviera Maya hotel deals?

    KAYAK scours the web for all room deals available at Riu Palace Riviera Maya in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riu Palace Riviera Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riu Palace Riviera Maya.

See more FAQs

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Good to know

Value for money

8.7

Distance to city centre

1.2 mi

Nearest airport

Cozumel

Distance to airport

12.0 mi