Overview

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Ea Hotel Crystal Palace

Mala Stepanska 17, Prague, Prague Region, Czech Republic
+420 221 961 111

£52+

Overall guest ratings

8.0/10 Good
Based on 1,028 reviews

Review highlights

  • 9.2
  • 8.5
  • 5.0
  • 4.8

Good to know

  • Friendly service
  • Near city centre

Nearby

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    About

    Putting you in a great location within just a 10-minute walk of Lucerna Arcade and Wenceslas Square, EA Hotel Crystal Palace offers an airport shuttle (available 24 hours) for CZK 825 per vehicle one way. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Rooms at this upscale hotel offer LCD TVs, minibars, and room service.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Storage available
    • Concierge service
    • Laundry service
    • Airport shuttle
    • Cribs available
    • Laundry facilities
    • Room service
    • Restaurant
    • Safe
    • Free Internet
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 1,028 reviews
    • 9.2 "Terrific location."
      9.3 "City centre within easy reach, said 93%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 7.8 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.4 "Internet is average."
    • 5.5 "Average value."
    • 5.0 "Average cleanliness."
    • 4.8 "Bad amenities."
    • 4.5 "Not very comfortable."
      2.5 "75% said rooms were small."
      4.0 "Air conditioning was criticized by 60%."
      4.4 "56% criticized the small bathroom."
    • 4.5 "Rooms are not good."
      2.5 "75% said rooms were small."
      2.0 "80% thought they were poorly maintained."
      3.1 "69% found problems with the furniture."
      4.0 "Air conditioning was criticized by 60%."
      3.4 "66% had problems with the shower."
      4.3 "For 57%, the rooms looked old."
      4.4 "56% criticized the small bathroom."
    • 4.4 "Vibe wasn't good."
      4.2 "58% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 740 reviews
    • 9.0 "Terrific location."
      9.4 "City centre within easy reach, said 94%."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 5.8 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.3 "Average value."
    • 4.9 "Vibe wasn't good."
      4.7 "53% criticized the unstylish hotel."
    • 4.9 "Disappointing food."
    • 4.8 "Not very comfortable."
      2.5 "75% said rooms were small."
      4.0 "Air conditioning was criticized by 60%."
    • 4.5 "Rooms are not good."
      4.7 "53% complained about the bathroom."
      2.5 "75% said rooms were small."
      1.9 "81% thought they were poorly maintained."
      3.2 "68% found problems with the furniture."
      3.4 "66% had problems with the shower."
      4.9 "For 51%, the rooms looked old."
      4.0 "Air conditioning was criticized by 60%."
      4.3 "57% said the bathroom was dirty."
    • 4.5 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
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    Overall rating

    7.5 Good
    Based on 113 reviews
    • 9.1 "Terrific location."
      9.4 "City centre within easy reach, said 94%."
    • 8.3 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 4.9 "Not very comfortable."
    • 4.5 "Rooms are not good."
      2.0 "80% thought they were poorly maintained."

    Overall rating

    8.4 Excellent
    Based on 174 reviews
    • 9.1 "Terrific location."
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 5.3 "Average value."
    • 4.8 "Bad amenities."
    • 4.6 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.6 "Not very comfortable."
      2.6 "74% said rooms were small."
    • 4.0 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      2.6 "74% said rooms were small."
      1.8 "82% thought they were poorly maintained."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

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