Overview

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Now Jade Riviera Cancun Resort & Spa

Unidad 26, 77580 Puerto Morelos, QR, Mexico
+52 998 872 8888

£158+

Overall guest ratings

8.7/10 Excellent
Based on 786 reviews

Review highlights

  • 9.2
  • 8.7
  • 8.6
  • 6.9

Good to know

  • Professional service
  • Great view
  • Recreation staff is nice
  • Friendly service

Nearby

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    About

    Now Jade Riviera Cancun Resort & Spa All Inclusive offers a private beach where you can sip a drink at the beach bar or relax in a sun lounger, plus you'll have access to onsite surfing/boogie boarding, sailing, and kayaking. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and mani/pedis. Carnival Buffet, one of 7 restaurants, offers a beachfront location and serves breakfast, lunch, and dinner. There are 2 swim-up bars and 3 bars/lounges, and rooms at this upscale hotel get the details right with free minibar items and jetted tubs.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Express check out
    • Coffee shop
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 786 reviews
    • 9.2 "Excellent breakfast."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% said the recreation staff was great."
      7.5 "75% thought the service was very professional."
      8.5 "Lovely bar service, according to 85%."
      8.8 "Lovely pool/beach service, according to 88%."
    • 8.6 "Location is great."
      9.3 "93% appreciated the closeness to the beach."
      8.0 "80% liked the proximity to shopping."
    • 8.0 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      7.8 "78% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 7.9 "Nice rooms."
      9.0 "90% thought the view was good."
      9.5 "95% thought rooms were spacious."
      7.8 "78% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 6.9 "Beach is so-so."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    Based on 455 reviews
    • 9.3 "Excellent breakfast."
    • 8.5 "Location is great."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.5 "95% said the recreation staff was great."
    • 8.2 "Food is delicious."
      7.2 "72% loved the menu selection."
    • 7.9 "High comfort."
      7.9 "79% said the beds were comfortable."

    Overall rating

    8.6 Excellent
    Based on 330 reviews
    • 8.9 "Location is great."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.1 "Rooms are great."
      9.6 "96% thought rooms were spacious."
    • 8.1 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
    • 7.7 "Tasty food."
    • 6.6 "Beach is so-so."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Great view"
    "Recreation staff is nice"
    "Friendly service"
    data provided by TrustYou

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