Overview

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Now Jade Riviera Cancun Resort & Spa

Unidad 26, 77580 Puerto Morelos, QR, Mexico
+52 998 872 8888

£137+

Overall guest ratings

8.7/10 Excellent
Based on 747 reviews

Review highlights

  • 9.1
  • 8.9
  • 8.9
  • 6.4

Good to know

  • Nice building
  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    Now Jade Riviera Cancun Resort & Spa All Inclusive offers a private beach where you can sip a drink at the beach bar or relax in a sun lounger, plus you'll have access to onsite surfing/boogie boarding, sailing, and kayaking. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and mani/pedis. Carnival Buffet, one of 7 restaurants, offers a beachfront location and serves breakfast, lunch, and dinner. There are 2 swim-up bars and 3 bars/lounges, and rooms at this upscale hotel get the details right with free minibar items and jetted tubs.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Express check out
    • Coffee shop
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 880 reviews
    • 9.1 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.6 "96% enjoyed the lobby entrance."
      9.0 "90% thought the hotel was luxurious."
    • 8.9 "Breakfast is good."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      9.7 "97% said the recreation staff was great."
      8.6 "Lovely bar service, according to 86%."
      8.4 "84% found the restaurant service to be one of the best."
      8.9 "89% said the concierge service was amazing."
      10.0 "Excellent childcare, thought 100%."
    • 8.8 "Location is great."
      9.6 "96% appreciated the closeness to the beach."
      7.2 "72% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      8.0 "City centre within easy reach, said 80%."
    • 7.9 "Tasty food."
      10.0 "Beef and steak dishes were excellent, according to 100%."
    • 6.4 "Beach is so-so."
      6.9 "Average beach sports facilities, said 69%."
    • 3.3 "Internet is poor."
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    Overall rating

    8.9 Excellent
    Based on 519 reviews
    • 9.2 "Excellent breakfast."
    • 8.9 "Vibe was good."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 8.1 "Food is delicious."
      7.4 "74% loved the menu selection."

    Overall rating

    8.4 Excellent
    Based on 360 reviews
    • 8.8 "Location is great."
    • 8.8 "Vibe was good."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 7.9 "Nice rooms."
      7.5 "75% were happy with the bathroom."
    • 7.7 "Tasty food."
    • 6.1 "Beach is so-so."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Nice building"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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