Overview

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Hotel Puerto de la Cruz

Avda. Marqués de Villanueva del Prado, 38400 Puerto de la Cruz, Canarias, Spain
+34 922 384 011

£55+

Overall guest ratings

7.7/10 Good
Based on 1,243 reviews

Review highlights

  • 8.6
  • 8.4
  • 8.0
  • 5.8

Good to know

  • Friendly service

Nearby

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    About

    The Hotel Puerto de la Cruz is located in the residential area of La Paz of Puerto de la Cruz, with fantastic views towards the sea or towards Mount Teide. The hotel has been recently refurbished and is surrounded by a splendid subtropical garden with a large variety of regional plants.

    It is situated 10 minutes from the city centre and from the Martiánez swimming pool and artifitial lake complex, creation of the lanzaroteño artist César Manrique.

    The capital Santa Cruz is 35 km away and the airports Reina Sofía (south) and Los Rodeos (north) are 96 km and 25 km away respectively.

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    Hotel Puerto de la Cruz

    Amenities

    • Parking
    • Complimentary breakfast
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Fitness centre
    • Pets not allowed
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Internet
    • Wi-Fi
    • Terrace/Patio
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,243 reviews
    • 8.6 "Generally very clean."
    • 8.4 "Great service."
    • 8.0 "Location is great."
    • 7.5 "Good breakfast."
    • 6.7 "Food is average."
    • 5.8 "Average comfort."
    • 3.8 "Vibe wasn't good."
    • 3.8 "Internet is poor."
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    Overall rating

    7.9 Good
    Based on 969 reviews
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
      7.8 "78% found the restaurant service to be one of the best."
      8.0 "Lovely pool/beach service, according to 80%."
      9.6 "96% were happy with the room service."
      10.0 "100% were happy with the shuttle service."
    • 8.4 "Generally very clean."
      8.1 "81% said rooms were clean."
      9.9 "99% thought it was clean."
      9.5 "Clean pool, said 95%."
      9.1 "91% said the bathroom was clean."
    • 8.3 "Location is great."
      7.5 "75% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought parking was inexpensive."
    • 7.6 "Good breakfast."
    • 6.7 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
      5.3 "53% thought the dining experience was appropriate."
      5.2 "Side dishes were satisfying, according to only 52%."
      5.4 "Dining area was clean enough, according to only 54%."
    • 6.3 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      6.5 "Only 65% found the balcony ok."
    • 3.6 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      2.2 "78% criticized the plain hotel."
      3.1 "69% didn't like the unstylish hotel."
    • 3.6 "Internet is poor."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    Based on 211 reviews
    • 8.6 "Generally very clean."
      8.1 "81% said rooms were clean."
      9.3 "Clean pool, said 93%."
      9.9 "99% thought it was clean."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
    • 8.2 "Location is great."
      7.8 "78% appreciated the closeness to the beach."
    • 7.6 "Good breakfast."
    • 7.0 "Good pool."
    • 6.2 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
      6.0 "60% thought the dining experience was appropriate."
    • 5.5 "Average comfort."
      7.0 "70% thought rooms were spacious."
      6.1 "For only 61%, the noise level was all right."
    • 5.1 "Rooms are ok."
      7.0 "70% thought rooms were spacious."
    • 3.8 "Internet is poor."
    • 3.6 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    8.4 Excellent
    Based on 62 reviews
    • 8.9 "Generally very clean."
      8.4 "84% said rooms were clean."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 7.7 "Good pool."
    • 7.1 "Tasty food."
    • 6.6 "Rooms are ok."
    • 6.3 "Average value."
    • 6.0 "Average comfort."
    • 4.7 "Vibe wasn't good."
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    Good to know
    "Friendly service"
    data provided by TrustYou

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