Overview

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Hotel Villa Luisa
Best Service Friendliness

Via Costaguta, 12, 16035 Rapallo, Liguria, Italy
+39 018 523 0447

£44+

Overall guest ratings

8.7/10 Excellent
Based on 522 reviews

Review highlights

  • 9.9
  • 9.3
  • 9.2
  • 2.9

Good to know

  • Accessible parking
  • Great reception
  • Friendly service
  • Good management

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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 522 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      9.9 "99% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      9.0 "Housekeeping was great, according to 90%."
    • 9.3 "Excellent value."
    • 9.2 "Terrific location."
      7.9 "Great parking, according to 79%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      9.3 "93% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Breakfast is good."
    • 5.4 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      6.8 "Only 68% thought the furniture was functional."
    • 2.9 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."

    Overall rating

    8.6 Excellent
    Based on 339 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      9.9 "99% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.1 "Terrific location."
      7.8 "Great parking, according to 78%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      9.2 "92% thought parking was inexpensive."
    • 8.7 "Breakfast is good."
    • 4.9 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      3.7 "63% said rooms were small."
      1.8 "82% had problems with the shower."
      3.6 "64% thought they were poorly maintained."
      4.9 "51% didn't like the uncomfortable beds."
      1.1 "89% criticized the small bathroom."
      3.0 "For 70%, the rooms looked old."
    • 4.4 "Not very comfortable."
      3.7 "63% said rooms were small."
      1.1 "89% criticized the small bathroom."
      4.9 "51% didn't like the uncomfortable beds."

    Overall rating

    8.8 Excellent
    Based on 146 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      9.9 "99% said the reception staff was great."
    • 9.1 "Terrific location."
      7.9 "Great parking, according to 79%."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "Excellent breakfast."
    • 5.6 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 5.5 "Average comfort."
      5.4 "Beds were acceptable for 54%."
      6.2 "For only 62%, the noise level was all right."

    Overall rating

    8.7 Excellent
    Based on 36 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
    • 9.3 "Terrific location."
    • 9.0 "Excellent breakfast."
    • 5.8 "Rooms are ok."
    • 5.4 "Average comfort."
      6.2 "For only 62%, the noise level was all right."
    Good to know
    "Accessible parking"
    "Great reception"
    "Friendly service"
    "Good management"
    data provided by TrustYou

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