Overview

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Hotel Hacienda Don Juan
Best Cleanliness

Prolongacion Insurgentes No 162, 29290 San Cristóbal de las Casas, CP, Mexico
+52 967 674 7127

£28+

Overall guest ratings

8.2/10 Excellent
Based on 236 reviews

Review highlights

  • 10.0
  • 8.9
  • 8.2
  • 4.4

Nearby

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    About

    Located in San Cristobal de las Casas, Hotel Hacienda Don Juan is in the suburbs and convenient to Handicrafts Market and Arches of Carmen. This hotel is within close proximity of Church of San Cristobal and Huitepec Ecological Reserve.

    Rooms

    Make yourself at home in one of the 29 individually decorated guestrooms. Rooms have private balconies. Complimentary high-speed (wired) Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

    Amenities

    Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • 24 hour front desk
    • Safe
    • Free parking
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 236 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
    • 8.9 "Great service."
      8.3 "83% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.2 "Amenities are good."
      7.7 "77% thought the building was wonderful."
      10.0 "100% found the grounds to be nice."
      10.0 "100% thought the architecture was beautiful."
    • 7.8 "Good vibe."
      10.0 "100% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 5.2 "Location is acceptable."
    • 4.4 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
    • 4.1 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 1.4 "Awful breakfast."
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    Overall rating

    8.3 Excellent
    Based on 132 reviews
    • 8.9 "Great service."
      8.3 "83% found the staff to be very friendly."
    • 8.5 "Amenities are good."
      8.0 "80% thought the building was wonderful."
    • 8.2 "Vibe was good."
      10.0 "100% enjoyed the friendly atmosphere."
    • 5.7 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
    • 5.1 "Location is acceptable."
    • 4.4 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
    • 3.5 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 103 reviews
    • 8.9 "Great service."
      8.4 "84% found the staff to be very friendly."
    • 8.3 "Amenities are good."
      7.7 "77% thought the building was wonderful."
    • 7.7 "Good vibe."
    • 4.9 "Inconvenient location."
      1.3 "Distant to city centre, said 87%."
    • 4.3 "Rooms are not good."
    data provided by TrustYou

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