Long walk to the room, but everything else was quite nice and clean
3 stars
Four Points by Sheraton San Rafael Marin County
Photos of Four Points by Sheraton San Rafael Marin County
Overview
Four Points by Sheraton San Rafael offers a Jacuzzi and an outdoor pool, together with a bowling alley. It also provides an express check-in and check-out feature, a sun deck and a 24-hour business centre.
Four Points features a 24/7 reception, as well as a concierge and a car rental desk. For added convenience, it provides laundry facilities, luggage storage and meeting rooms.
There are 235 rooms at Four Points by Sheraton, each offering all the essentials to ensure a comfortable stay.
The hotel features an on-site restaurant, serving American cuisine. The on-site bar is a relaxing setting for an evening drink.
San Francisco International Airport is a 50-minute drive from Four Points by Sheraton San Rafael. The Golden Gate Bridge is also a short drive away.
Latest deals for Four Points by Sheraton San Rafael Marin County
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Four Points by Sheraton San Rafael Marin County
- Snorkelling
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Accessible by lift
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by lift
Things to do
- Hiking
- Fishing
- Golf
- Canoeing
- Cycling
- Scuba diving
- Diving
- Snorkelling
- Horse riding
- Bowling
- Table tennis
- Windsurfing
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24-hour front desk
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
- Dining table
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool towels
Bathroom
- Raised toilet
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Family friendly
- Cribs available
Reviews of Four Points by Sheraton San Rafael Marin County
8.0
Very good
1302 verified ratings
Wonderful
583
Very good
258
Good
189
Okay
100
Fair
83
Mediocre
25
Poor
64
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, along with comfortable beds and a helpful staff. However, many expressed dissatisfaction with the noise levels from traffic and maintenance, as well as some rude interactions with staff. The value for the price was also questioned due to high costs.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.9 out of 10
797 reviews
8.2 out of 10
170 reviews
7.5 out of 10
3 reviews
7.8 out of 10
11 reviews
All reviews
Pros (+) They're trying to bring the property up to Marriott standards. They have a ways to go.
Cons (-) My room wasn't serviced the entire time I was there. The room was also badly in need of an update. Breakfast was store-bought Jimmy Dean sandwiches and yogurt. No thank you.
Pros (+) Good location, clean, great staff, and comfortable rooms. I would stay here again in the future.
Pros (+) Location and. Amenities
Cons (-) Our laundry was stolen and the staff was less then helpful in trying to locate it or at least see lif and when it was taken
Pros (+) Good customer service despite a overbooking problem, yummy breakfast offered (not complimentary).
Cons (-) Overpowering smell in the room likely from cleaning products. Hotel overbooked and we were downgraded from king to double bed.
Cons (-) I didn't like the adjacent doors that are now added to the rooms. Made me very uncomfortable during the night. There are latched on them, so I wasn't really sure if the door was locked.
Pros (+) It was clean.
Cons (-) They did not honor the pricing booked through Kayak. They charged me over double the agreed upon rate. They have a policy to not honor pricing if you don't book within their time window.
Pros (+) The staff were very friendly and accommodating. The facility is very well maintained and clean. The room was really nice and bed was comfortable. Fitness center was spacious and high tech - cold bottled water was a bonus.
Pros (+) Comfortable room with very friendly staff. We enjoy the stays very much.
Cons (-) My room is a bargain with almost 50% price of the regular room. Very good value but the room faces I-101 with highway noise. You may want to check with the hotel for better rooms.
Pros (+) Nice staff
Cons (-) Older hotel, overall I don't think I will ever go back
Location
1010 Northgate Drive, San Rafael, CA 94903
What's nearby
- Marin County Civic Center1 mi
- Marin County Farmers' Market1.1 mi
- Dixie Schoolhouse1.5 mi
- Marin History Museum2.4 mi
- Mission San Raphael Archangel2.5 mi
- Dominican University of California2.6 mi
- Jessa Skin Day Spa Organic Facial & Brazilian Waxing Salon2.8 mi
- Marin Bocce Federation2.8 mi
- China Camp State Park4.3 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Four Points by Sheraton San Rafael Marin County
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See most recommended stays in San RafaelGood to know
Value for money | 7.8 |
|---|---|
Distance to city centre | 2.5 mi |
Nearest airport | Napa County |
Distance to airport | 20.1 mi |