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Pros. I like that the room had A/C and the bathrooms were okay
Cons. The room looked trashed, marking on the wall, paper thin walls. Our door wasn’t even leveled to the ground so everytime someone steps out of there room we would hear our door make a noise like someone was outside. Most importantly our room had a door to connect to the neighboring room... the lock on that door was literally on the ground like someone had yanked it out.... it didn’t feel safe and there was no parking outside when I got there. I asked the person at the front desk and they just made a “uhhhh....” sound like he didn’t understand what I was saying. Please don’t stay here.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers fresh cookies at checkout, a lakefront promenade, and a jacuzzi. It also has a restaurant with outside tables and a fitness center.
Is parking readily available at the hotel?
Parking is limited, especially if you return late at night.
How is the food quality at the hotel?
The restaurant at the hotel is decent, and guests appreciate the availability of kids' meals.
What is the cleanliness like at the hotel?
The hotel is described as very clean, but some guests have mentioned issues with housekeeping not leaving enough towels and construction being an eyesore.
How is the customer service at the hotel?
The staff is described as very helpful, friendly, and welcoming. However, some guests have mentioned issues with the staff not being customer service oriented and not being attentive to guests' needs.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from Construction
Some guests reported noise and inconvenience due to ongoing construction, so consider requesting a room away from the construction area.
Check for Renovated Rooms
Guests mentioned that the newly renovated rooms were comfortable and clean, so it might be worth checking for availability of these rooms.
Consider Parking Alternatives
Due to limited parking and construction, consider alternative parking options nearby to avoid potential inconvenience.
Verify Amenities Availability
Some guests were disappointed by the unavailability of certain amenities such as the famous cookies, so it's advisable to verify the availability of specific amenities before arrival.
Be Mindful of Noise
Guests reported noise issues, including construction noise and malfunctioning air conditioning units, so it's advisable to be mindful of potential noise disturbances during the stay.
Plan for Construction Interruptions
Some guests experienced interruptions to water service due to construction, so it's important to be prepared for potential inconveniences and plan accordingly.
Consider Transportation Options
As the hotel offers a free airport shuttle, it's worth considering this option for convenient transportation to and from the airport.
Opt for Lake View Rooms
Guests appreciated the view of the lake and walking path, so consider opting for a room with a lake view for a more scenic experience.
Communicate Special Requests
Several guests praised the staff for their helpfulness, so don't hesitate to communicate any special requests or concerns to the accommodating staff.
Check for Updated Information
Due to ongoing renovations and construction, it's advisable to check for updated information about the status of facilities and services before booking or arrival.
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
DoubleTree by Hilton Orange County Airport is located at 7 Hutton Centre Drive in Delhi, 3.3 miles from the centre of Santa Ana. Rickenbacker is the closest landmark to DoubleTree by Hilton Orange County Airport.
Check-in time is 16:00 and check-out time is 11:00 at DoubleTree by Hilton Orange County Airport.
Yes, DoubleTree by Hilton Orange County Airport offers free Wi-Fi.
Yes, DoubleTree by Hilton Orange County Airport offers free airport shuttle service.
DoubleTree by Hilton Orange County Airport is 1.4 miles from Santa Ana J. Wayne/Orange Cnty. DoubleTree by Hilton Orange County Airport is 18.8 miles from Long Beach Municipal.
Yes, DoubleTree by Hilton Orange County Airport has a pool on-site.
KAYAK scours the web for all room deals available at DoubleTree by Hilton Orange County Airport in Santa Ana and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton Orange County Airport and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton Orange County Airport.
Value for money | 7.0 |
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Distance to city centre | 3.3 mi |
Nearest airport | Santa Ana J. Wayne/Orange Cnty |
Distance to airport | 1.4 mi |