SureStay Hotel by Best Western Santa Cruz
2 stars

SureStay Hotel by Best Western Santa Cruz

516 Water Street, Santa Cruz, CA 95060, United States
Santa Cruz, CA
See location+1 831 426 6111
From
£42
Cheapest

rate per night

6.3
Okay
based on 1149 reviews
1,149 reviews

Photos of SureStay Hotel by Best Western Santa Cruz

Overview

Located within walking distance of Santa Cruz Metro Bus Station, Ramada Limited Santa Cruz Water Street offers guests an ideal base while in Santa Cruz. It is ideally positioned for those wanting to visit the area's popular attractions.

Guests of Ramada Limited Hotel Water Street Santa Cruz can unwind in the outdoor pool. For an easy and effortless arrival and departure experience, guests can benefit from the express check-in/check-out kiosk.

Every comfortable room at Ramada Limited Santa Cruz provides a refrigerator, plus all the necessities required for an enjoyable stay. They are also equipped with a microwave, a hair dryer and cable/satellite channels.

For those who enjoy exploring local eateries, there is a wide range within walking distance. The Mission Santa Cruz is a brief walk away.

6.3
Okay rating
Based on 1,149 verified guest reviews

Latest deals for SureStay Hotel by Best Western Santa Cruz

Mon 22/9
Tue 23/9
King room
1 king bed
£52
nightly with fees
1 king bed
£84
nightly with fees
bed type unknown
£92
nightly with fees
Double room
2 double beds
£42
nightly with fees
2 double beds
£80
nightly with fees
2 double beds
£92
nightly with fees
Queen room
bed type unknown
£75
nightly with fees
1 queen bed
£86
nightly with fees
1 queen bed
£100
nightly with fees
Standard Room
bed type unknown
£54
nightly with fees
1 queen bed
£75
nightly with fees
2 double beds
£78
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at SureStay Hotel by Best Western Santa Cruz

  • Outdoor pool
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Body soap
  • Towels
  • Air-conditioned
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Dustbins
  • Conditioner

Dining

  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Microwave

Bathroom

  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Media and entertainment

  • Cable or satellite TV
  • Flat-screen TV
  • TV

Accessibility and suitability

  • No smoking
  • Roll-in shower
  • Toilet with grab rails

Bedroom

  • Cleaning products
  • Socket near the bed
  • Wardrobe or closet

Services and conveniences

  • Business centre
  • Express check-out
  • 24-hour front desk

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Beach access
  • Golf

Health and safety

  • Daily housekeeping
  • Safe

General

  • Family rooms

Pool

  • Outdoor pool

Reviews of SureStay Hotel by Best Western Santa Cruz

6.3
Okay
1149 verified ratings
Wonderful
295
Very good
149
Good
147
Okay
97
Fair
137
Mediocre
75
Poor
247

Summary of reviews

Guests say
Guests frequently mentioned issues with cleanliness and poor service, with many expressing dissatisfaction over dirty rooms, rude staff, and broken amenities. However, some guests appreciated the good value for the price and the cleanliness of certain areas, indicating that there are aspects of the hotel that could be improved.
AI-generated from customer reviews
Value for Price8 out of 10
Service1 out of 10
Cleanliness0.5 out of 10
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All reviews

7.7
Good
Anonymous, Dec 2019
Pros (+) Location and price was perfect for us. Nice and clean.
Cons (-) The deodorizer smell was shockingly strong when we first got in. We aired it out and it was okay. We left for the evening and when we came back, there was a powerfully strong smell of skunky weed (marijuana). Maybe that explains the deodorizer? Or that could've been by an adjoining guest; I dunno. Breakfast wasn't available at 6:30, which is unusual for a weekday.
7.7
Good
Anonymous, Feb 2017
Pros (+) Friendly staff.. Convenient Location.. Cleanliness, parking, access to waterfront and downtown
Cons (-) Bed was not comfortable.. Mattress was hard and sloped to center of bed.

Location

516 Water Street, Santa Cruz, CA 95060

What's nearby

  • Museum of Art and History0.5 mi
  • Mission Santa Cruz0.6 mi
  • Hinds House0.8 mi
  • Kuumbwa Jazz Center0.8 mi
  • Branciforte Adobe0.8 mi
  • Santa Cruz Looff Carousel and Roller Coaster1.1 mi
  • Santa Cruz Beach Boardwalk1.1 mi
  • Undertow Roller Coaster1.1 mi
  • Cocoanut Grove1.1 mi
  • Santa Cruz Main Beach1.2 mi
  • Santa Cruz Museum of Natural History1.2 mi
  • Santa Cruz Wharf1.6 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at SureStay Hotel by Best Western Santa Cruz

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at SureStay Hotel by Best Western Santa Cruz

  • Where is SureStay Hotel by Best Western Santa Cruz located?

    SureStay Hotel by Best Western Santa Cruz is located at 516 Water Street, 0.7 miles from the centre of Santa Cruz. Museum of Art and History is the closest landmark to SureStay Hotel by Best Western Santa Cruz.

  • When is check-in time and check-out time at SureStay Hotel by Best Western Santa Cruz?

    Check-in time is 15:00 and check-out time is 11:00 at SureStay Hotel by Best Western Santa Cruz.

  • Does SureStay Hotel by Best Western Santa Cruz offer free Wi-Fi?

    Yes, SureStay Hotel by Best Western Santa Cruz offers free Wi-Fi.

  • Does SureStay Hotel by Best Western Santa Cruz offer free parking?

    Yes, SureStay Hotel by Best Western Santa Cruz offers free parking.

  • How far is SureStay Hotel by Best Western Santa Cruz from the airport?

    SureStay Hotel by Best Western Santa Cruz is 26.8 miles from San Jose. SureStay Hotel by Best Western Santa Cruz is 28.8 miles from Monterey Regional.

  • Does SureStay Hotel by Best Western Santa Cruz have a pool?

    Yes, SureStay Hotel by Best Western Santa Cruz has a pool on-site.

  • How does KAYAK find such great SureStay Hotel by Best Western Santa Cruz hotel deals?

    KAYAK scours the web for all room deals available at SureStay Hotel by Best Western Santa Cruz in Santa Cruz and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay Hotel by Best Western Santa Cruz and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay Hotel by Best Western Santa Cruz.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6.7
0.7 mi
San Jose
26.8 mi

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