Overview

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Surf City Inn & Suites

619 Riverside Ave, Santa Cruz, CA 95060, United States
+1 831 423 9515

£63+

Overall guest ratings

5.4/10 OK
Based on 1,232 reviews

Review highlights

  • 9.2
  • 8.1
  • 4.8
  • 4.1

Good to know

  • Beach nearby

Nearby

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    About

    The Surf City Inn & Suites is centrally located in Santa Cruz, CA. With the world famous Santa Cruz Beach Boardwalk only a 7 minute walk away. This family friendly hotel offers Santa Cruz’s only indoor heated pool & spa. Get your day started with our complimentary breakfast and Fresh coffee by Java Bob’s. Our guests will also enjoy Free WiFi, free parking and much much more. Hope to see you soon.

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    Surf City Inn & Suites

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Laundry facilities
    • Business centre
    • Concierge service
    • Bicycle hire
    • Hot tub
    • Indoor pool
    • No smoking
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Continental breakfast
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Internet
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    5.4 OK
    Based on 1,216 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 8.1 "Pool is good."
      8.0 "Clean pool, said 80%."
    • 7.5 "Good location."
      9.9 "99% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      8.6 "86% thought parking was inexpensive."
    • 4.8 "Service is below average."
      4.9 "51% found the staff to be unfriendly."
      3.7 "63% indicated the reception staff was not good."
      4.1 "59% didn't like the management."
      3.6 "64% thought the service was unprofessional."
    • 4.1 "Breakfast is below average."
    • 4.0 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      3.9 "61% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      1.6 "84% thought they were poorly maintained."
      2.2 "78% found problems with the furniture."
      3.1 "For 69%, the rooms looked old."
      2.5 "75% thought the tv was sub-standard."
      2.5 "75% said the bathroom was dirty."
      1.4 "Air conditioning was criticized by 86%."
    • 3.3 "Not very clean."
      3.2 "68% said rooms were dirty."
      3.1 "69% thought it was rather dirty."
      2.5 "75% said the bathroom was dirty."
    • 2.7 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    5.2 OK
    Based on 389 reviews
    • 9.3 "Excellent wellness & sports facilities."
    • 8.5 "Pool is good."
    • 7.5 "Good location."
      9.9 "99% appreciated the closeness to the beach."
    • 6.7 "Average value."
    • 4.6 "Service is below average."
      3.7 "63% indicated the reception staff was not good."
    • 4.3 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      0.5 "95% thought it was too noisy."
    • 3.9 "Breakfast is below average."
    • 3.8 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      1.3 "87% thought they were poorly maintained."
      3.7 "63% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      2.4 "76% thought the tv was sub-standard."
      2.9 "For 71%, the rooms looked old."
      2.2 "78% said the bathroom was dirty."
      2.1 "79% found problems with the furniture."
      3.6 "64% had problems with the shower."
    • 3.0 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
      2.9 "71% thought it was rather dirty."
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    Overall rating

    5.5 OK
    Based on 766 reviews
    • 9.8 "Wonderful beach."
    • 9.4 "Excellent wellness & sports facilities."
    • 8.3 "Pool is good."
    • 7.9 "Good location."
      10.0 "100% appreciated the closeness to the beach."
    • 5.1 "Service is ok."
      5.2 "Only 52% found the staff to be friendly enough."
      7.0 "Housekeeping was great, according to 70%."
    • 4.6 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      4.7 "53% didn't like the uncomfortable beds."
      1.9 "81% thought they were poorly maintained."
      4.2 "58% complained about the bathroom."
      2.4 "76% found problems with the furniture."
      3.6 "For 64%, the rooms looked old."
      2.6 "74% thought the tv was sub-standard."
      3.0 "70% said the bathroom was dirty."
    • 3.8 "Breakfast is below average."
    • 3.6 "Not very clean."
      3.8 "62% said rooms were dirty."
      3.0 "70% thought it was rather dirty."
      3.0 "70% said the bathroom was dirty."
    • 2.6 "Disappointing internet connection."
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    Overall rating

    5.5 OK
    Based on 60 reviews
    • 7.3 "Good location."
    • 4.9 "Service is below average."
    • 3.9 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      3.3 "67% said rooms were dirty."
    • 3.1 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
    • 2.5 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
    Good to know
    "Beach nearby"
    data provided by TrustYou

    Recent reviews

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