Pros (+) Location. Staff were good. Clean.
Cons (-) Hotel is starting to get a tad beat up
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Amenities at Hotel Solaya, part of JdV by Hyatt
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Flat-screen TV
- Free toiletries
- Meeting/Banquet facilities
Reviews of Hotel Solaya, part of JdV by Hyatt
6.9
Okay
836 verified ratings
Wonderful
229
Very good
164
Good
114
Okay
74
Fair
79
Mediocre
52
Poor
124
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, with many finding it convenient for exploring local attractions and dining. However, numerous reviews highlighted significant issues during their stays, including ongoing renovations, cleanliness concerns, and frequent problems with the pool being unavailable or not well-maintained. Service was also criticized, with reports of unhelpful or absent staff and slow responses to guest requests. While some guests appreciated the friendliness of certain staff members, the overall experience was marred by disruptions, lack of amenities, and maintenance issues.AI-generated from customer reviews
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7.1 out of 10
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7.8 out of 10
7 reviews
All reviews
Pros (+) Great location.
Cons (-) Beneath the veneer of hip, the place is tired. Cracked sink and tub. Room door handle falling off. Sheets that don't fit the bed. A budget hotel without the budget price.
Pros (+) The location is absolutely great! Within walking distance to everything. Felt stupid for renting a car. We didn't even move it during our stay. Walked everywhere in old town and took an Uber to Camelback Mt. ($15 that way and $6back... strange ) Loved the vibe by the pool and the variety of people. From families with kids, to young adults and also mature couples...everyone was very chill and had a...
Cons (-) They had a wedding one of the days and pool area had to be closed by 4pm. I completely understand it...however, we had to make different plans since we were not aware of it in advance.
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Cons (-) Noisy and not comfortable. I was there four nights and when I checked in I requested that a blinking red light in the room be fixed. Still blinking when I checked out
Pros (+) Great pool, great restaurant
Cons (-) Could have been a little cleaner. The maid staff was good. I just mean the hotel in general.
Pros (+) The hotel is minutes from Old Scottsdale, as well as easily accessible from highways and the airport. Very convenient.although
Cons (-) Although we used the elevator to access our room on the 2nd floor, getting our luggage from the car in parking lot to the elevator was not easy due to the few stairs near the parking lot. Anyone with heavy luggage, a stroller or wheelchair would find the stairs a detriment. Suggest ramps replace the stairs.
Cons (-) Rooms in bad condition. Need maintenance. Bar staff extremely slow and under experienced making drinks.
Location
4000 North Drinkwater Boulevard, Scottsdale, AZ 85251
What's nearby
- Old Town Scottsdale215 yd
- Scottsdale Museum of Contemporary Art292 yd
- Scottsdale Stadium0.4 mi
- Scottsdale Civic Center0.5 mi
- Scottsdale Fashion Square0.8 mi
- Skysong the ASU Scottsdale Innovation Center2.1 mi
- McCormick-Stillman Railroad Park3 mi
- McCormick Ranch Golf Club3.7 mi
- Talking Stick Resort4.5 mi
- Gainey Ranch Golf Club5.1 mi
- Mountain View Park6.5 mi
- Taliesin West8.9 mi
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Hotel Solaya, part of JdV by Hyatt
Which month has the cheapest rates at Hotel Solaya, part of JdV by Hyatt?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hotel Solaya, part of JdV by Hyatt is August, with an average nightly rate of £75. The most expensive month is February at £309 per night.
What is the cheapest day to book Hotel Solaya, part of JdV by Hyatt?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hotel Solaya, part of JdV by Hyatt is Tuesday, with an average nightly rate of £75. The most expensive day is Wednesday at £213 per night.
How far in advance should you book Hotel Solaya, part of JdV by Hyatt?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hotel Solaya, part of JdV by Hyatt, book around 5 weeks in advance. This could save you approximately 28% compared to booking last minute.
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