Guests frequently praised the hotel's convenient location and found it to offer good value for the price. Many noted that the rooms were generally clean and some found the beds comfortable and the room sizes larger than expected. However, several guests expressed disappointment with the cleanliness of common areas, the outdated facilities, and the lack of amenities. Issues with staff availability, breakfast quality, and maintenance were also commonly mentioned. Overall, while the location and price were strong points, other aspects of the hotel received mixed feedback.
AI-generated from customer reviews
Location9 out of 10
Value for Price8 out of 10
Cleanliness5 out of 10
Bed Comfort4 out of 10
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5.2/10
5.2 out of 10
262 reviews
6.3/10
6.3 out of 10
80 reviews
4.7/10
4.7 out of 10
3 reviews
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4.0
Mediocre
Bill, Apr 2018
Pros (+) The staff was helpful. We left the key behind, and I got a call from one of the staff members offering to mail it to us. This was a pleasant surprise.
Cons (-) Mud tracked up and down the hallway on our floor. Alerted staff to it, never taken care of. Sink in our bathroom would not drain down – plugged up. Overall appearance was a place of past glory that was now run down and uncared for. Get the impression it’s a $50 a night/3 star special that fits nicely in the priceline racket, but will work against them long run.
2.0
Poor
Anonymous, Oct 2017
Pros (+) I got the call that there was a fire and they couldn’t accommodate my stay. When I called them directly the front desk was very nice though.
Cons (-) Having to find accommodations less than 24 hours before my arrival.
8.2
Very good
DAVID, Dec 2016
Pros (+) The hotel is very well landscaped with mature plants. The loby is nicely constructed. The room was very comfortable.
Cons (-) The pool was closed.
Location
1101 Northern Boulevard, Scranton, PA 18411
What's nearby
Houdini Museum3.9 mi
Tripp Family Homestead4.2 mi
Lackawanna Coal Mine4.8 mi
Central Railroad of New Jersey Freight Station5.2 mi
Steamtown National Historic Site5.2 mi
Electric City Trolley Museum5.2 mi
Finch Building5.3 mi
Florence Apartments5.3 mi
St. Peter's Cathedral5.4 mi
Albright Memorial Building5.4 mi
Dime Bank Building5.4 mi
First Church of Christ Scientist5.5 mi
Policies
Check-in/Check-out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
FAQs when booking at Nichols Village Hotel & Spa
Where is Nichols Village Hotel & Spa located?
Nichols Village Hotel & Spa is located at 1101 Northern Boulevard, 5.4 miles from the centre of Scranton. Houdini Museum is the closest landmark to Nichols Village Hotel & Spa.
When is check-in time and check-out time at Nichols Village Hotel & Spa?
Check-in time is 15:00 and check-out time is 12:00 at Nichols Village Hotel & Spa.
Does Nichols Village Hotel & Spa offer free Wi-Fi?
Yes, Nichols Village Hotel & Spa offers free Wi-Fi.
How far is Nichols Village Hotel & Spa from the airport?
Nichols Village Hotel & Spa is 10.2 miles from Wilkes-Barre Scranton. Nichols Village Hotel & Spa is 52.1 miles from Binghamton Broome County.
How does KAYAK find such great Nichols Village Hotel & Spa hotel deals?
KAYAK scours the web for all room deals available at Nichols Village Hotel & Spa in Scranton and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Nichols Village Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Nichols Village Hotel & Spa.
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