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The staff - they were excellant - the check in - the attention - the cleanliness - the restaurant - the check out at 4 am I suggest a little more English translation on their Television information channel. I would have done more on the first trip (spa) if I knew what and when it was available. A little more information on the shopping in the town.
The hotel was very clean and modern it had a very nice roof terrace and great sea views. The staff were very helpful Booked this hotel because it had a spa. Normally just to go to the spa and use the pool and sauna is free. But here you had to pay 40 Euro's just to use the pool for 75 minutes and you had to book a time.
Excellent everything was nicely presented and of good quality. Staff were all very friendly and helpfull The spa was out of this world after a busy few days.Would definitely recomend hotel. Nothing
the hotel staff were very polite and eager to please in any information you required. We had a great time and would hope to stay again.
good location (except railway - see below), pool, excellent and helpful staff, good (if somewhat overpriced - see below) room somewhat poor breakfast, and somewhat overpriced for "a room with seaview" (which is actually a "partially sea-view"). Also closeness to railway - too noisy. No fan in bathroom.
central room far too small for a 8 night stay requested a bigger room which were available but was told it would be 45euro a night extra. poor customer service by manager
Friendly restaurent staff at dinner Noisy due railway right outside room, ask for room on other side of hotel. Difficult to locate even with 2 Sat Navs.
It was very close to sea side, very quite hotel. Very Good personel.
Location - very close to the train station, the beach and the town. Staff - friendly, helpful & spoke English. The size of the apartment was great. At times got a bit noisy at night,
I enjoyed my stay at the senbhotel. The staff were very friendly and helpful. They recommend some great restauraunts to us (Eden and V da michelle).it rained all day when we were there but it was bearable because the hotel was comforable. Breakfast was great .lots of variety and gluten free products which I eat and hadn't seen anywhere else in Italy . They also had an organic section. It was only a 3 min walk to beach. Great spa at Terrazza Marconi hotel just round the corner if it's raining. The only negative and it isn't really one , is that the hallways were bit faded and tired.
staff is gentry and professional
Friendly helpful staff, the hotel was within easy walking distance of the beach and the old town centre. Location. The hotel was next to the busy railway line and a major road into town. It was very noisy at all times of day and night, which sadly this affected the enjoyment of our stay. This spoilt some of the facilities such as the outside seating area, which was cool, well presented and a could have been a nice place to sit in the heat of the day - but was spoilt by constant noise of cars on one side and trains on the other.
Location is very nice What you pay is what you get. Dinner is really below standards and not to be recommended in this hotel, breakfast however the next morning was really ok.
Right on the beach, Staff very helpful and friendly, Free courtesy bus from station, Cleanliness a priority In summary an excellent place to stay with an excellent breakfeast The best hotel I ever stayed in
Good location, friendly staff, free parking, balcony with sea view, private beach, wellness centre, free Wi-Fi.
Staff very professional and politely.Comfortable clean beach.
excellent location. having the bicycle service was great. staff were extremely helpful. free internet. good value for money. the only complain I would have is that there was a terrible sewage smell from the bathroom. not sure whether if this was hotel wide or just the room.
As advertised. Free wifi, nice beach, decent breakfast. Rooms are clean, big tv, good beds. Also there is private parking if you are lucky... Rooms could be bigger... and the elevator is small and slow...
The Hotel is located next to a very child friendly beach.There are free bikes available so trips to the Storico are only 5 minutes.The standard of the restaurants is very high .
Very very friendly staff at the reception!!! Free bikes! Free food at the reception! Close to center! Seaside view! I did not like that the girl refilling the fridge, came into our room, one time while i was standing naked (!) and like if this is absolutely normal she started to fill the fridge. And the second time while i was sleeping she as well came in to fill the fridge.The aircondition smells not really fresh, like if there are already formation of mould in there :(
The staff at the hotel were incredibly friendly often going beyond the call of duty to make us feel welcome and help us in any way that they could!
The staff was excellent - Francesca at the front desk was very helpful and gracious. Her English was very good as my Italian was not so good. Rooms very pleasant, nice view of Adriatic, shower was great nice rainfall shower head & plenty of pressure & water. Rooms adequate size and comfortable.
Good room Without notice the pool facilities were closed the day we left due to large congress.
Unusual Fish for Dinner- Amberjack- excellent No
I like design of hotel, nature around, good money value -
Everything was as expected. We arrived around midnight after a very very long road trip and everything was in order. Staff, room, services were all as expected. The surroundings are excellent, big swimming pool. Poor breakfast.
Goog atmosphere an the personel was very friendly
Nice room, good price, nature around, peace, good cofe, sky programs, friendly and helpfull staff
Friendly staff, unusual decor and spacious, well appointed rooms. Baby cot supplied as requested and cat allowed. Although their restaurant was closed, they did room service pizzas which were very nice.
We were stopping on a journey further south, perfect location since close to the motorway and easy access. Also plus for pool, since we were travelling with kids ;-). We went to Senigallia for dinner, quite charming and worth the visit.
Very clean. Excellent continental brekfast: panini grill, good coffe, wonderfull freshly baked coissants :). English speaking staff, which in my expereince is a rarity in Italy. A bit far from the seaside, but hotel provides bycicles to travel around the city and to the beach :), so distance is not a problem.
The hotel was very clean and the stafff friendly
Above all the kindness of the whole staff. Breakfast ends at 10:00. Perhaps a little more time would have been appreciated.
the food the toilet was not cleaned properly daily
Nice clean room, short walk to the beach and close to main shopping strip No air conditioning.
A very friendly family hotel in a good location across the road from it's own beach.
This hotel provides excellent value for money, The staff are very friendly and helpful and the room was clean. This hotel has a very nice small terrace area, overlooking the beach, where you can have a drink and relax. In the evenings they have music and a small dance area outdoors (on the night we were there they had Karaoke). Although the room did not have air conditioning, a large fan was provided.
Close to the sea; staff very helpful and kind Small bathroom; train line passing very close
Very noisy!! Trains going frequently very close to the hotel, coulnd't sleep at night! very bad breakfast - only sweet food, no cheese
Next to the beach; free use of internet and bikes; friendly family-run hotel Far away from the station and no information which to take (you need bus 5); no aircon, no fridge, not much to do. Still a pretty good value
Friendly staff even with the language barrier Poorly equipped room and lack of ac.
The furnishings etc were obviously new and the beds and the pillows were very comfortable. Bathroom was exeptionally small, making it impossible to use the toilet wihtout catching yourself on the radiator and again because it was so small the shower cubicle was difficult to enter as it opened at a corner and the seal was not good which resulted in water running onto the floor.
The location was good. The room was large enough once they removed the third bed. The dining room. It smelled old and they leave your serviettes for you to reuse for the entire stay. Complerely put us off. Only ate there once.
This hotel is friendly and welcoming. There is a small bar and terrace. The breakfast was good - buffet plus cooked if you wanted it. Its right across the road from the beach. The room we had was on the small side. We were a couple but there was also a bunk bed in the room and the bathroom was a squeeze.
Friendly helpful staff. Good value for money. Good breakfast.
Friendliness of staff
We liked the personal attention and friendliness of the owners and staff. The bedrooms in the hotel were very very cold. We were told there was no central heating until 1.11.09 and we did not understand that we could have used the reverse cycle unit of the air conditioning system. We thought it was just for air conditioning.
Very polite and helpull staff and very clean rooms. Free transfer servive to and from the airport if you ask. Loads of free information stuff available at the desk. The location of the hotel is central to the town and beach front with loads of cafes just in walking distance.
staff tried to be as helpful as possible with the language difference
Staff was wonderful, very helpful. Always smiling and pleasant. The only problem we had was that there was an odor in the bathroom for most of the stay. This was most likely related to the septic system being so close to the ocean and we were in our room so little it wasn't too much of a problem but others might have had an issue with it.
The Hotel staff were all very helpul polite and a pleasure to meet.
Very friendly staff they arranged parking, lent us bicycles and helped with any questions. As foreigners we got offers for bacon and eggs in the morning which was nice. Each room has an assigned table in the restaurant and you better sit at the right table. We had the smalles possible shower on our whole 21 day Italian trip at this hotel. You had to go in sideways and come out sideways. The parking we where assigned was already used by someone else and that took an extra walk to the parking which is 10 min away to fix.