Overview

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City Hotel Shanghai

5-7 Shan Xi Road South, Shanghai 200020, China
+86 216 255 1133

£70+

Overall guest ratings

7.9/10 Good
Based on 5,268 reviews

Review highlights

  • 9.1
  • 7.6
  • 5.6
  • 4.6

Good to know

  • Friendly atmosphere
  • Great shopping

Nearby

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    About

    Putting you within a 10-minute drive of Jing An Temple and Flower, Bird, Fish & Insect Market, City Hotel Shanghai offers an airport pick-up service (available 24 hours) for CNY 600 per person. Guests can indulge in spa services, and City Restaurant, one of 3 restaurants, serves breakfast, lunch, and dinner. An indoor pool and a bar/lounge are other highlights, and rooms offer up nice touches like bathrobes and slippers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Concierge service
    • Cribs available
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    Based on 5,268 reviews
    • 9.1 "Terrific location."
      9.4 "Easily accessible by car, said 94%."
      9.9 "99% liked the proximity to shopping."
      8.8 "City centre within easy reach, said 88%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "88% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
      8.6 "Good access to the airport, said 86%."
    • 7.6 "Good breakfast."
      9.3 "93% were happy with the price of the breakfast."
    • 7.2 "Good service."
      7.2 "72% found the staff to be very friendly."
      7.5 "Housekeeping was great, according to 75%."
      7.4 "74% said the concierge service was amazing."
      7.8 "78% said the booking process went smoothly."
    • 6.4 "Pool is mediocre."
    • 5.7 "Average value."
      5.0 "The price was ok for 50%."
    • 5.6 "Sufficient wellness & sports facilities."
      6.1 "For only 61%, the fitness area was satisfactory."
    • 4.6 "Rooms are not good."
      1.6 "84% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      3.5 "65% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
      1.5 "85% thought they were poorly maintained."
      4.3 "57% had problems with the shower."
      2.3 "77% said the bathroom was dirty."
      4.2 "58% thought the tv was sub-standard."
      4.2 "58% were disappointed with the minibar."
    • 2.8 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
    • 2.8 "Disappointing internet connection."
      2.1 "79% thought it was overpriced."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 948 reviews
    • 8.6 "Location is great."
      9.8 "98% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
      8.4 "City centre within easy reach, said 84%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.7 "87% liked the proximity to sightseeing."
    • 7.7 "Good breakfast."
    • 6.3 "Pool is mediocre."
    • 5.8 "Service is ok."
      6.5 "Only 65% thought the service was professional."
    • 5.7 "Rooms are ok."
    • 5.5 "Average value."
    • 5.5 "Sufficient wellness & sports facilities."
      6.2 "For only 62%, the fitness area was satisfactory."
    • 3.1 "Disappointing internet connection."
      2.7 "73% thought it was overpriced."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 632 reviews
    • 9.0 "Terrific location."
      9.4 "Easily accessible by car, said 94%."
      9.9 "99% liked the proximity to shopping."
    • 8.0 "Breakfast is good."
    • 7.4 "Good service."
      7.3 "73% found the staff to be very friendly."
    • 6.4 "Pool is mediocre."
    • 5.5 "Average value."
    • 4.0 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      3.2 "68% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
    • 2.6 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
    • 2.6 "Disappointing internet connection."
      1.9 "81% thought it was overpriced."
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    Overall rating

    8.6 Excellent
    Based on 2,581 reviews
    • 9.4 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      9.9 "99% liked the proximity to shopping."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Business sites within easy reach, said 100%."
    • 7.9 "Good service."
      7.4 "74% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.1 "Management was excellent, said 71%."
    • 7.8 "Good breakfast."
    • 6.2 "Average value."
    • 6.2 "Sufficient wellness & sports facilities."
      6.4 "For only 64%, the fitness area was satisfactory."
    • 4.9 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      3.5 "65% complained about the bathroom."
    • 2.6 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
    • 2.6 "Disappointing internet connection."
      1.8 "82% thought it was overpriced."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 1,106 reviews
    • 8.9 "Location is great."
      9.2 "Easily accessible by car, said 92%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "City centre within easy reach, said 88%."
    • 7.2 "Good breakfast."
    • 6.9 "Service is ok."
    • 6.5 "Pool is mediocre."
    • 5.7 "Sufficient wellness & sports facilities."
      6.2 "For only 62%, the fitness area was satisfactory."
    • 5.6 "Average value."
    • 5.2 "Rooms are ok."
    • 4.1 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 3.3 "Not very comfortable."
      2.9 "71% didn't like the uncomfortable beds."
      2.3 "77% said rooms were small."
    • 3.0 "Disappointing internet connection."
      3.4 "66% said the wifi quality was bad."
      2.2 "78% thought it was overpriced."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly atmosphere"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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