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|Distance to city centre||1.6 mi|
|Distance to airport||35.4 mi|
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You have to read this, I am specialist in “service quality”, this hotel doesn’t meet any service standards. Read my review on Tripadvisor for more details. DON’T STAY IN THIS HOTEL: staff are rude, disrespectful, no English, & may suddenly shout at you in front of others for no reason. Worse if you complained: Ms. Aylin Akmansoy, is the meanest, rudest, most despicable character I have ever met. If you are truly unlucky and met her you will easily realize why most of the staff are so rude and impolite. Hotel facilities are paradise, but they can’t be enjoyed if you are treated with deliberate disrespect. So simply DON’T go there. There is no racial discrimination policy in the hotel. All began in the Lakehouse restaurant, it simply serves the most disgusting food ever, by the most arrogant disrespectful waiters ever. You are served with unhealthy leftovers from previous days. Other restaurants are good especially Kervansaray, just skip a la carte, they are waste of time. The facilities of the hotel and the room are in good condition, some maintenance need to be done like the bathtub was broken, the terrace door lock isn’t working Cleanness is very good in the rooms, old ladies in housekeeping are doing wonderful job, they deserve to be promoted to replace the witch in the front office manager position. Coffee was served to our neighbors at their doorstep while relaxing in their terrace, with smile. But if you are unlucky and from a colored race like me, and asked the same waitress for the same coffee 5 minutes later, she will suddenly turn into a shouting monster that the restaurant is not open yet. Again, I complained about this, nothing received, no coffee, not even an apology, and more you’re just hallucinating, they have never served anyone in their terrace!! Many activities in the hotel, the night show was a joke, I wished I had Simon Cowell’s buzzer.
A lifeguard shouted at us in front of others after two days of using the pool slides, to let us know that they aren’t allowed for adults. When complained to front office especially there is no such sign saying so, they said yes it is not allowed, and there was a warning placed there, but it got wet as it was on A4 page, so it was removed (don’t laugh please, that’s not a joke). When I said that there are many adults using it and no one stopped them, the prison manager, sorry the front office manager, asked me to take photos of those and show it to her. ironically, inside our room the hotel video was showing adults using the slides, so I show them to her next day, and so she asked us to leave not only the hotel, but change our flights and go back home. Of course, I stopped her there, and although that was very intimidating and threatening to me and my family, I didn’t leave as I already paid. What a despicable racist character in a managerial position. When I asked to see other managers, they clearly stated that I will not be allowed to speak to any other manager, she doesn’t want to get exposed. So by all means stay away from this hotel, until the hotel issues a formal apology and a course of action to prevent this from happening. Only God receives complaints in this hotel, no one else is ready to receive them, no channels, , nothing whatsoever, so if you like to be unhappy and just swallow it then definitely this hotel is for you. If you think you can complain to the front office manager, Ms. Aylin, also the guest relation manager, and sometimes the Minister of Foreign Affairs, if you think so, then think again, as she might ask you to leave Turkey not only the hotel. I bet she had been working as a prison manager, or in a military camp. Very poor minibar, and despite the hotel is all-inclusive, they are very cheap in bottled water.
I loved the food. The restaurant and bar staff of the kerwansray and the italian a la carte. Very nice food very organised staff.
I did not like the disorganisation around the swimming pools. Neither the Turkish a la carte restaurant.
Entertainment was great
The beach, the food.
Front office staff need more experience to solve the guests problems. Need more entertainment for kids. Prices of extras in the property is very highly compared to other 5 star (laundry - room service) Make sure when you book sea view you don’t get Side sea view as the hotel consider that as sea view (as I told from there front office) For the value of money I think there is other 5 star resort options
Absolutely everything was excellent in this hotel! I will recommend it.
Nestled on the beach, this Side property is 0.9 mi (1.5 km) from Side East Beach and 2.2 mi (3.5 km) from Side West Beach. Side Harbor and Side Agora are also within 3 mi (5 km).
based on 1,777 reviews
Things to know
- Pleasant hotel grounds
- Friendly atmosphere
- Clean hotel facilities
- Friendly service
Policies vary by room type and provider.
FAQs when booking at Turquoise Hotel
Where is Turquoise Hotel located?
Turquoise Hotel is located at P.K. 70/71 Side Sorgun, 1.6 miles from the centre of Side (Antalya). Side Müzesi is the closest landmark to Turquoise Hotel.
When is check-in time and check-out time at Turquoise Hotel?
Check-in time is 14:00 and check-out time is 12:00 at Turquoise Hotel.
Does Turquoise Hotel offer free Wi-Fi?
Yes, Turquoise Hotel offers free Wi-Fi.
Does Turquoise Hotel offer free parking?
Yes, Turquoise Hotel offers free parking.
Does Turquoise Hotel offer free airport shuttle service?
No, Turquoise Hotel does not offer free airport shuttle service.
How far is Turquoise Hotel from the airport?
Turquoise Hotel is 35.4 miles from Antalya. Turquoise Hotel is 58.4 miles from Gazipasa.
Can you bring pets to Turquoise Hotel?
No, pets are not allowed at Turquoise Hotel.
Does Turquoise Hotel have a pool?
Yes, Turquoise Hotel has a pool on-site.
Reviews about Turquoise Hotel
Most popular landmarks
- Side Müzesi 1.6 mi
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- Manavgat Şelalesi 3.5 mi