2.0
Worst rental experience of my life.Pros:NothingCons:The kayak rental and what was ordered were 2 very different cars. As soon as confirmation email arrived it was different and smallsr to car that was on the kayak confirmation screen. Immediately tried contact Kayak and they told me to call Sixt. Sixt charged EU200 for a cancellation made on order that was changed, despite seeing my confirmation screen showing BMW X3 and providing me with X1. Following this, picking up the car was then left to pay for apparently mandatory insurance (despite already explaining I had comprehensive travel insurance) and then I found out later that it wasn't compulsory at all. Initial quote of EU 470 ended up being EU 1300. Never againReviewed 16 Sep 2018
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