Reviews for Sixt in Krakow
- All reviews 100%
6 Oct 2017
I paid but didnt get a car
Cons: They didn't rent me the car because I paid online using my bank account card and not a credit card (why do you then accept my payment at the first place?). Even if I presented a credit card they didnt accept it because it is a Visa electron. They also didnt refund me my money back. I am not sure if it is Sixt to blame or Kayak, for me are both dead.
30 Sep 2017
attempt to claim for false damages during rental period
Cons: attempt to claim for false damages during rental period
1 Jul 2017
Extorted for no IDP
Pros: Car was fine. Agents spoke great English, which was helpful.
Cons: Small counter, only 1-2 agents who sometimes step out for smokes and leave everyone waiting. I didn't have time to get the stupid Intl Driving Permit (IDP) before our trip - which is a completely pointless piece of paper you can get for $20 from AAA, and wasn't an issue last time in Kraków - so they made me take their insurance to rent to me even though I already had coverage. Also, there's no agent in the garage to complete the rental, so you have to go back into the office and wait with all the folks picking up cars. Not very efficient if you're running late.
10 Jan 2017
Dishonest employees at counter
Pros: Car was decent and clean.
Cons: Initially not given class of car promised when completed reservation. Car did not have a full tank of gas at pick up. Returned car with full tank, but received an invoice which said it was 7/8 full, which is a flat out lie. I filled the tank right before return. This was a very early morning return so there just a key drop off - they took advantage of that to rip me off. Look for another car rental co. ,in Kraków - these guys running this location are petty scammers.