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Crystal Palace Boutique Hotel

14 Shipka Street, Sofia 1504, Bulgaria
+359 2948 9489


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Overall guest ratings

9.1/10 Excellent
Based on 469 reviews
See all reviews

Review highlights

  • 9.9
  • 9.5
  • 9.0
  • 5.7

Good to know

  • Friendly service
  • Spacious rooms
  • Very quiet
  • Near city centre


    show all


    With a stay at Crystal Palace Boutique Hotel, you'll be centrally located in Sofia, steps from Cyril and Methodius National Library of Bulgaria and minutes from Sofia University. This 4-star hotel is within close proximity of Vasil Levski Monument and National Gallery for Foreign Art.


    Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.


    Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna and a fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).


    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.

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    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Free Internet
    • Pets not allowed
    • Steam room
    Less More



    Guest reviews

    Overall rating

    9.1 Excellent
    Based on 469 reviews
    • 9.9 "Terrific location."
    • 9.5 "Very comfortable."
    • 9.0 "Awesome vibe."
    • 8.6 "Amenities are good."
    • 8.6 "Great service."
    • 5.7 "Internet is average."

    Overall rating

    9.3 Excellent
    Based on 272 reviews
    • 10.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.1 "Great parking, according to 91%."
      10.0 "100% thought parking was inexpensive."
    • 9.5 "Very comfortable."
      9.5 "95% thought rooms were spacious."
      10.0 "100% thought it was pleasantly quiet."
      8.7 "87% said the beds were comfortable."
    • 8.8 "Vibe was good."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.1 "Rooms are great."
      9.5 "95% thought rooms were spacious."
      8.7 "87% said the beds were comfortable."

    Overall rating

    9.4 Excellent
    Based on 56 reviews
    • 9.9 "Terrific location."
    • 9.6 "Very comfortable."
      9.7 "97% thought rooms were spacious."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 8.2 "Rooms are great."
      9.7 "97% thought rooms were spacious."

    Overall rating

    9.0 Excellent
    Based on 140 reviews
    • 9.8 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 9.5 "Very comfortable."
      9.7 "97% thought rooms were spacious."
    • 9.1 "Perfectly clean."
      8.8 "88% said rooms were clean."
    • 8.9 "Vibe was good."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 5.1 "Internet is average."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Spacious rooms"
    "Very quiet"
    "Near city centre"
    data provided by TrustYou

    Recent reviews


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