Overview

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The Cascades Hotel at Sun City Resort
Top City Hotel

Sun City Resort, Pilanesberg, 0316 Sun City, North-West, South Africa
+27 145 571 000

£148+

Overall guest ratings

8.2/10 Excellent
Based on 1,140 reviews

Review highlights

  • 7.9
  • 7.4
  • 4.8
  • 4.7

Good to know

  • Recreation staff is nice
  • Friendly service

Nearby

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    About

    The Cascades Hotel at Sun City Resort features an airport shuttle (available 24 hours), a golf course, and a casino. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis, and Peninsula, one of 2 restaurants, serves international cuisine and is open for breakfast. 3 bars/lounges and a free water park are other highlights at this luxurious hotel, and rooms offer up nice touches like bathrobes and slippers.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Golf
    • Hot tub
    • Child pool
    • Indoor pool
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Night club
    • Kitchen/Kitchenette
    • Sauna
    • Airport shuttle
    • Steam room
    • Washer/dryer available in-room
    • Child-friendly
    • Laundry facilities
    • Express check out
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free valet parking
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 1,140 reviews
    • 7.9 "Good breakfast."
    • 7.4 "Good location."
    • 6.9 "Service is ok."
      7.0 "70% thought the service was very professional."
    • 6.3 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.9 "Pool is mediocre."
    • 4.8 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      4.0 "60% didn't like the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 4.7 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
    • 4.5 "Value below average."
    • 4.5 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      2.4 "76% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      0.9 "Air conditioning was criticized by 91%."
      1.7 "For 83%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      4.6 "54% didn't like the balcony."
      0.0 "100% said the bathroom was dirty."
    • 4.4 "Not very comfortable."
      0.9 "Air conditioning was criticized by 91%."
      4.0 "60% thought it was too noisy."
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    Overall rating

    8.1 Excellent
    Based on 501 reviews
    • 8.2 "Breakfast is good."
    • 7.0 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 7.0 "Good location."
    • 6.0 "Average amenities."
    • 6.0 "Food is average."
    • 5.0 "Average value."
    • 4.8 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.7 "Not very comfortable."
      0.9 "Air conditioning was criticized by 91%."
    • 4.7 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      2.4 "76% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      0.9 "Air conditioning was criticized by 91%."
      2.2 "For 78%, the rooms looked old."
    • 3.2 "Bar is disappointing."
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    Overall rating

    7.9 Good
    Based on 615 reviews
    • 7.8 "Good breakfast."
    • 7.0 "Good location."
    • 6.9 "Service is ok."
    • 6.0 "Average amenities."
    • 5.9 "Pool is mediocre."
    • 5.0 "Average comfort."
      0.8 "Air conditioning was criticized by 92%."
    • 4.7 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.4 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      2.4 "76% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      0.8 "Air conditioning was criticized by 92%."
      1.9 "For 81%, the rooms looked old."
      1.1 "89% found problems with the furniture."
      0.0 "100% said the bathroom was dirty."
    • 4.2 "Value below average."
    • 2.7 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
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    Overall rating

    7.9 Good
    Based on 22 reviews
    • 4.5 "Rooms are not good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Recreation staff is nice"
    "Friendly service"
    data provided by TrustYou
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