Sunny Isles Beach resorts

Cons: the cleanliness the broken microwaves the missing twin bed requested the take it or leave it attitude the lack of response to calls the congestion at checkin

Cons: Nothing hotel super deteriorated dirty and was under renovation which was never anounced..... elevaters out of service.... stafff was rude specially the night manager vincent....and the rooms were super old and dirty... we found sand and cigarette buts in the balcony and sheets...

Cons: The concierge's at the desk are so busy multi-tasking that they do not have time for interaction with the staff on a meaningful and consistent level. Every request is another task despite that pleasant demeanor. Anyone can see they have more tasks than can be put upon a person and still expect excellent customer service. They are not available to answer the phone because they are so busy so requests at all phone numbers are often in vein. The difficulty is not with the staff as I found them to be very friendly however the management has put upon them more than they can handle.

Cons: The hotel has a beautiful lobby. The hallway to the rooms are outdated and has a funky smell. The beds are in desperate need of new mattresses. Could most definitely use an update.

Cons: Had to paid $50 extra, $25 parking and $20 resort fee was not included when I paid my reservation

Cons: They charge for all kinds of things and tell them that everything is paid as a site controller they say that it is not true and that they have different thing

Cons: The staff was very unprofessional. They did not seem to be able to rectify our issues successfully. The hotel was extremely nasty. The carpet, upholstery, and bathrooms were disgusting. We found roaches in our refrigerator causing us to waste $160 worth of food. The hotel did not accomadate us for this nor did they address the roach issue until the next day. Therefore, we basically paid to sleep with roaches. They kept trying to give us free breakfast; however, who wants breakfast from a hotel kitchen that has roaches. They changed our room, but they downgraded us. Therefore, we had to request the equivalent or better which we assumed should have been understood in the beginning. Bottom line, do not book this no matter the price unless you're okay with sleeping in filth. There were others with complaints as well that also said they would never return. Heed the comments and reviews. They are very accurate! Wtbs I never write reviews, but my experience called for one!

Cons: To expensive, you have to pay for everything, nothing included, they say kitchen but have only a micro way and a little fridge no plates no forks or nothing else, so even if we bring food nothing to eat, for the beach they only give you two old towels and a chair no umbrella cause you have to pay extra, no food you have to pay, advertise as kitchen and parking but have to pay 20$ per day for parking, simple two expensive for nothing !

Cons: A bit pricey, especially to park. But that's me nit-picking

Cons: I did not like that there is no control of who is using the facilities, anyone can come from the beach and get drunk at the pool. I saw people coming from the street with coolers and a bunch of drunks.

Cons: The hotel had a 20 dollar a day plus tax undisclosed resort fee on top of an already pricey room. A bit hectic around the poolside. Late check-in

Cons: Surprise bill at the end for "resort fees" and parking fees. AC in room wasn't cold in all rooms, just room adjacent to AC unit. Hallways smelled a bit musty. Very far from South Beach. TV was super basic channels. 4pm check in. No wifi.

Cons: Would not accommodate early check in. Elevators very slow and crowded. Room not cleaned until evening. Understaffed. Adjacent buildings block sun in afternoon.

Cons: Breakfast, the restaurants and drink prices were expensive. Toilet over flowed one night and the carpet remained wet in the hallway all week.

Cons: Could hear noisy hallway, Only about 10 channels, couldnt order any movies on demand because of a lock that could'nt be removed until the next morning and wifi did'nt work. Expensive taxes.

Cons: Around the pool area

Cons: Personally I think the rooms needs to be redecorated. I had suite and found roaches running around the bathroom and refrigerator area.. I informed management and no apologies. Asked to be change to a different room to no avail.

Cons: Rooms where dirty. Bed bugs.

Cons: Go to beach early come 4 pm you lose sun do to high rise n Ed xt door other than that perfect scenario

Cons: The room wasnt that clean and the fourniture is very old. The breakfast buffet was terrible. And front desk staff wasnt professional.

Cons: I went w 3 baby's and there was no bath in the room only a shower. Also the picture shows the room had a wall in between the bedroom and seating area and my room had no separation. This is unexceptable. I would like to be compensated for all the inconvenience I had.

Cons: Clean room was not good. Dirty floor, dirty carpet. Staff just make bed and poor bathroom clean

Cons: Lots of hidden charges, they take advantage of tourist, no one is helpful.......long waits for anything!

Cons: No wifi in the rooms No free parking

Cons: Paid extra for a oceanfront ended up with a partial ocean view. Ceiling was leaking water. Had to ask for room to be cleaned. Was told we didn't have to pay for our bags to be kept and ended up paying $3 per bag. It was recommended by the front desk that we ate at kitchen 305. The service was terrible probably bc they recieve a tip either way (18% gratuity added to every ticket). And the food was not good espically when we paid almost $100 for two people. Definitely over rated. I wouldn't stay here again the price is wayyy too high. Don't let the pictures fool you.

Cons: Long lines to get help at front desk, long lines bring and receiving car for valet parking, very hard to call front desk for help no one usually answered. I always had to walk down then wait in long line. Housekeeping never brought towels when I called and asked I always had to call 3 or 4 times.

Cons: We got a old room were carpet had a holes in it there was a funny smell as well .. shower bolts were rusted and the rust would run down the sided and make its way into your bath water ..

Cons: The Bedroom Air Conditioner was broken in the bedroom , the living room of the suite was okay but it was 87 degree and Night Manager Fernando said He was not aware of the A/C not functioning well . Send two technician Peter and Peter said He could not repair . It was sold out the hotel . Switching to a different room was not option , all the could do is refund the resort fee and parking fee , really ? I spend $145 a night to not have a pleasure stay . I will not stay again . I will book my next stay May 20th 2016 at Sea View Hotel or Trump At Sunny Isles Beach

Cons: The cleaners were not very pleasant apart from two ladies. The others always seem unpleasant not even a little smile although they were greeted with a lovely smiley greeting. They all look overtired. The lobster and crab nights made the hotel seem like a very busy Mall, was not able to relax and enjoy a drink properly all the going and coming. The microwave turntable in the bedroom was broken. The carpets need changing, clock radio did not work . Breakfast could be better very greasy and lack of choice for vegetarians or diabetics

Cons: This is a nice hotel. But they need to clean the pool area. Is full of sand around and inside the pool.

Cons: High prices of drinks at the poolside bar. Lack of cheaper dining option within hotel, both Kithen 305 and the Pier restaurant are both pricey. Nothing affordable for dinner without leaving hotel. Non hotel guests taking up chairs around the pool, not enough for hotel guests to use. Great size pool, but way too warm, was not refreshing at all.

Cons: I wish they were not doing construction right next to our room, but I understand the room had to be fixed! It was just really loud and it was hard to sleep because it was right next to us.

Cons: No bed upkeep unless you pre-schedule. Major construction (50% rooms) yet no mention on their own booking site. Beach chairs old, some broken, not enough though available but locked.

Cons: Some upgrades in the room are needed but overall a great stay