Best Hotel Surabaya

3 stars
8.2
Very good
based on 286 reviews
286 reviews
Jalan Kedungsari No 29, Surabaya 60263, Indonesia
Jalan Kedungsari No 29, Surabaya
+62 623 15450450
Tue 11/8
-
Wed 12/8
2 guests, 1 room
Deals from
£11
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room, bed type unknown
£11
Superior room, bed type unknown
£13
Superior room, bed type unknown
£13
4 more Best Hotel Surabaya deals
4 more Best Hotel Surabaya deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This property is located in Surabaya, constructed in 2013. The Hotel boasts 87 single rooms. The on-site car park may be useful to those arriving by car. The hotel is 5-minute drive from Tunjungan Plaza Mall. The rooms have a modern minimalist-style with wooden flooring. It provides free Wi-Fi access throughout its premises. The hotel is a 15-minute drive from Gubeng Train Station and a 45-minute drive from Juanda International Airport. Air-conditioned rooms are well appointed with a flat-screen satellite TV, work space and an electric kettle with coffee/tea-making facilities. En suite bathroom offers towels, hairdryer and free bath amenities. Staff at the 24-hour front desk can assist with laundry requests at an additional fee. Zodiak Restaurant serves Indonesian buffet breakfast.
8.2
Very good
286 reviews

Latest deals for Best Hotel Surabaya

Tue 11/8
-
Wed 12/8
Superior room, bed type unknown
£11
nightly with fees
Superior room, bed type unknown
£13
nightly with fees
Superior room, bed type unknown
£13
nightly with fees
Superior room, bed type unknown
£16
nightly with fees
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Best Hotel Surabaya

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Meeting/Banquet facilities
  • Internet
  • Laundry facilities
  • Hairdryer
  • Express check-out
  • 24-hour front desk
  • Air-conditioned

Services and conveniences

  • Room service
  • Express check-out
  • Meeting/Banquet facilities
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Internet
  • Air-conditioned

Accessibility and suitability

  • Lift
  • Designated smoking area

Bathroom

  • Hairdryer

Laundry

  • Laundry facilities

Dining

  • Restaurant

General

  • Storage available

Reviews of Best Hotel Surabaya

8.2
Very good
286 verified ratings
Wonderful
151
Very good
41
Good
27
Okay
26
Fair
12
Mediocre
15
Poor
14

Summary of reviews

Guests say
Guests frequently praise the hotel for its strategic location and excellent value for price, with many finding the rooms comfortable and the staff friendly. Cleanliness receives mixed feedback: several reviews mention clean and tidy rooms, while others note issues with dust, odors, and worn linens. Service is generally seen as friendly, though some guests report problems with staff responsiveness and deposit policies. Room size and amenities are mostly satisfactory, but there are occasional complaints about maintenance and missing facilities. Overall, guests feel the hotel offers good quality for the price, especially for short stays or solo travelers.
AI-generated from customer reviews
Value for Price9.5 out of 10
Location9 out of 10
Service6 out of 10
Cleanliness5 out of 10
Room Size5 out of 10
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Location

Jalan Kedungsari No 29, Surabaya 60263

What's nearby

  • Tunjungan Plaza0.5 mi
  • BG Junction0.8 mi
  • World Trade Centre1 mi
  • Surabaya Plaza Shopping Mall1 mi
  • Taman Hiburan Rakyat1.1 mi
  • Monumen Kapal Selam1.1 mi
  • Pasar Turi Train Station1.4 mi
  • Heroic Monument1.5 mi
  • Gelora 10 November Stadium1.8 mi
  • Museum Mpu Tantular1.9 mi
  • Surabaya Town Square1.9 mi
  • Surabaya Zoo2 mi

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Best Hotel Surabaya

  • Where is Best Hotel Surabaya located?

    Best Hotel Surabaya is located at Jalan Kedungsari No 29 in Tegalsari, 1.7 miles from the centre of Surabaya. Tunjungan Plaza is the closest landmark to Best Hotel Surabaya.

  • When is check-in time and check-out time at Best Hotel Surabaya?

    Check-in time is 14:00 and check-out time is 12:00 at Best Hotel Surabaya.

  • Does Best Hotel Surabaya offer free Wi-Fi?

    Yes, Best Hotel Surabaya offers free Wi-Fi.

  • How far is Best Hotel Surabaya from the airport?

    Best Hotel Surabaya is 8.5 miles from Surabaya Juanda. Best Hotel Surabaya is 45.5 miles from Malang.

  • How does KAYAK find such great Best Hotel Surabaya hotel deals?

    KAYAK scours the web for all room deals available at Best Hotel Surabaya in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Hotel Surabaya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Hotel Surabaya.

Nearby hotels and places to stay

Closest

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Cheapest

See cheapest stays in Surabaya
2-star hotel
57% cheaper
KoolKost Syariah near Tunjungan Plaza 2
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1-star hotel
21% cheaper
Metro Hotel
7 Good (25 reviews)0.22 miRoom service, Cable or satellite TV£9+
3-star hotel
14% cheaper
Best Hotel Surabaya
8.4 Excellent (72 reviews)0.01 mi£9+
2-star hotel
14% cheaper
Super OYO 168 K-15 Residence
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Most recommended

See most recommended stays in Surabaya
4-star hotel
Four Points by Sheraton Surabaya, Tunjungan Plaza9.4 Excellent (1,253 reviews)0.53 miOutdoor pool, Fitness centre, Restaurant£60+
5-star hotel
Majapahit Hotel Surabaya - MGallery Collection9.3 Excellent (1,859 reviews)0.62 miOutdoor pool, Fitness centre, Restaurant£68+
5-star hotel
JW Marriott Hotel Surabaya9.2 Excellent (1,189 reviews)0.59 miOutdoor pool, Fitness centre, Restaurant£66+
5-star hotel
Sheraton Surabaya Hotel & Towers9 Excellent (858 reviews)0.44 miOutdoor pool, Fitness centre, Restaurant£73+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
1.7 mi
Surabaya Juanda
8.5 mi

Everything you need to know for your stay in Surabaya