3 stars
Ibis Surabaya City Center
Jalan Basuki Rahmat 94 - 96, Surabaya 60271, Indonesia
Surabaya, Indonesia
See location+62 623 15358885Photos of Ibis Surabaya City Center
Overview
Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedding, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.
Amenities at Ibis Surabaya City Center
- Spa and wellness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
- Business centre
- Flat-screen TV
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Dustbins
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
General
- Seating area
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Telephone
- City view
- Storage available
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Disabled access
- Lift
- Accessible by lift
- Designated smoking area
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
Health and safety
- Daily housekeeping
- Safe
Spa
- Spa and wellness centre
- Massage
Outdoor
- Garden
Workspace
- Desk
Reviews of Ibis Surabaya City Center
8.3
Very good
1058 verified ratings
Wonderful
491
Very good
246
Good
182
Okay
56
Fair
41
Mediocre
25
Poor
17
Summary of reviews
Guests say
Guests generally appreciate the hotel's cleanliness and strategic location, making it convenient for exploring the city. However, many reviews highlight significant issues with the staff service, describing it as unfriendly and unhelpful. Overall, while the hotel offers good value for money, improvements in service quality are needed.AI-generated from customer reviews
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Score by provider
8.8 out of 10
295 reviews
7.7 out of 10
233 reviews
Location
Jalan Basuki Rahmat 94 - 96, Surabaya 60271
What's nearby
- Tunjungan Plaza0.5 mi
- Surabaya Plaza Shopping Mall0.6 mi
- World Trade Centre0.6 mi
- Monumen Kapal Selam0.7 mi
- Taman Hiburan Rakyat0.9 mi
- BG Junction1.1 mi
- Gelora 10 November Stadium1.5 mi
- Pasar Turi Train Station1.6 mi
- Heroic Monument1.6 mi
- Museum Mpu Tantular1.8 mi
- Surabaya Zoo1.9 mi
- Surabaya Town Square1.9 mi
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Ibis Surabaya City Center
Low season | April |
|---|---|
High season | December |
Average price (weeknight) | £18 |
Average price (weekend night) | £20 |
When to book a room at Ibis Surabaya City Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Ibis Surabaya City Center
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Value for money | 8.5 |
|---|---|
Distance to city centre | 1.5 mi |
Nearest airport | Surabaya Juanda |
Distance to airport | 8.2 mi |