Ibis Surabaya City Center

3 stars
8.4
Very good
based on 1212 reviews
1,212 reviews
Jalan Basuki Rahmat 94 - 96, Surabaya 60271, Indonesia
Jalan Basuki Rahmat 94 - 96, Surabaya
+62 623 15358885
Wed 5/8
-
Thu 6/8
2 guests, 1 room
Deals from
£14
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
£14
Standard Room, bed type unknown
£14
Standard Room, bed type unknown
£14
8 more Ibis Surabaya City Center deals
8 more Ibis Surabaya City Center deals
Lobby
Lobby
Lounge
Restaurant
Restaurant
Conference room
Bar
Bedroom
Bedroom
Bedroom
Conference room
Banquet hall
Other
Bedroom
Other
Conference room
Business centre
Buffet
Building
Other
Bathroom
Other
Outdoor view
Buffet
Room amenity
Room amenity
Bathroom
Other
Other
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Restaurant
Restaurant
Restaurant
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedd ing, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.
8.4
Very good
1212 reviews

Latest deals for Ibis Surabaya City Center

Wed 5/8
-
Thu 6/8
Standard Room, bed type unknown
£14
nightly with fees
Standard Room, bed type unknown
£14
nightly with fees
Standard Room, bed type unknown
£14
nightly with fees
Standard Room, 1 double bed
£14
nightly with fees
Standard Room, 1 double bed
£16
nightly with fees
Standard Room, 1 double bed
£16
nightly with fees
Standard Room, bed type unknown
£17
nightly with fees
Standard Room, 1 double bed
£29
nightly with fees
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Ibis Surabaya City Center

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Free parking
  • Business centre
  • Flat-screen TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Dustbins

Services and conveniences

  • Conference rooms
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Foot massage
  • Express check-out
  • 24-hour front desk

Accessibility and suitability

  • Non-smoking rooms available
  • Entire unit wheelchair accessible
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Designated smoking area

Bathroom

  • Shower
  • Shower cap
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom

General

  • Seating area
  • Hardwood or parquet floors
  • Slippers
  • Interconnected room(s) available
  • Telephone
  • City view
  • Storage available

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Kettle
  • Food can be delivered to guest accommodation
  • Coffee machine

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking
  • Private parking
  • Shuttle service (additional charge)

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Laundry

  • Laundry facilities
  • Laundry service

Spa

  • Massage
  • Spa

Outdoor

  • Garden

Workspace

  • Desk

Things to do

  • Zoo

Reviews of Ibis Surabaya City Center

8.4
Very good
1212 verified ratings
Wonderful
569
Very good
280
Good
206
Okay
67
Fair
42
Mediocre
27
Poor
21

Summary of reviews

Guests say
Guests consistently praise the hotel's excellent location, with many noting its proximity to shopping malls, city attractions, and convenience stores. The staff are frequently described as friendly and helpful, contributing to a positive experience for many visitors. However, cleanliness is a recurring concern, with several guests mentioning stained linens, dated rooms, and occasional unpleasant odors. Breakfast receives mixed feedback, with some guests dissatisfied with the variety and replenishment of food, while others found it satisfactory. Bed comfort is mentioned both positively and negatively, indicating inconsistency in guest experiences.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Bed Comfort5 out of 10
Breakfast3 out of 10
Cleanliness2 out of 10
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Location

Jalan Basuki Rahmat 94 - 96, Surabaya 60271

What's nearby

  • Tunjungan Plaza0.5 mi
  • Surabaya Plaza Shopping Mall0.6 mi
  • World Trade Centre0.6 mi
  • Monumen Kapal Selam0.7 mi
  • Taman Hiburan Rakyat0.9 mi
  • BG Junction1.1 mi
  • Gelora 10 November Stadium1.6 mi
  • Pasar Turi Train Station1.6 mi
  • Heroic Monument1.6 mi
  • Museum Mpu Tantular1.7 mi
  • Surabaya Zoo1.9 mi
  • Surabaya Town Square1.9 mi

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 55120, 8120215221304

Essential information about Ibis Surabaya City Center

Low season

High season

Average price (weeknight)

September
September
£19
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Ibis Surabaya City Center

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Ibis Surabaya City Center

  • The cheapest price a room at Ibis Surabaya City Center was booked for on KAYAK in the last 2 weeks was £18, while the most expensive was £19.

FAQs when booking at Ibis Surabaya City Center

  • Where is Ibis Surabaya City Center located?

    Ibis Surabaya City Center is located at Jalan Basuki Rahmat 94 - 96 in Genteng, 1.6 miles from the centre of Surabaya. Tunjungan Plaza is the closest landmark to Ibis Surabaya City Center.

  • When is check-in time and check-out time at Ibis Surabaya City Center?

    Check-in time is 14:00 and check-out time is 12:00 at Ibis Surabaya City Center.

  • Does Ibis Surabaya City Center offer free Wi-Fi?

    Yes, Ibis Surabaya City Center offers free Wi-Fi.

  • Does Ibis Surabaya City Center offer free parking?

    Yes, Ibis Surabaya City Center offers free parking.

  • How far is Ibis Surabaya City Center from the airport?

    Ibis Surabaya City Center is 8.2 miles from Surabaya Juanda. Ibis Surabaya City Center is 45.4 miles from Malang.

  • How does KAYAK find such great Ibis Surabaya City Center hotel deals?

    KAYAK scours the web for all room deals available at Ibis Surabaya City Center in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Ibis Surabaya City Center and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Ibis Surabaya City Center.

Nearby hotels and places to stay

Closest

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4-star hotel
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2-star hotel
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3-star hotel
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3-star hotel
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Cheapest

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KoolKost Syariah near Tunjungan Plaza 2
3.5 Mediocre (3 reviews)0.06 mi£5+
2-star hotel
65% cheaper
OYO Life 2516 Tonysugenx Residence
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2-star hotel
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3-star hotel
48% cheaper
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Most recommended

See most recommended stays in Surabaya
1-star hotel
43% cheaper
Hotel Sulawesi Gorontalo
9.1 Excellent (13 reviews)0.26 miRestaurant, Room service£10+
5-star hotel
Sheraton Surabaya Hotel & Towers9 Excellent (856 reviews)0.52 miOutdoor pool, Fitness centre, Restaurant£73+
5-star hotel
Hotel Bumi Surabaya8.9 Excellent (2,417 reviews)0.19 miOutdoor pool, Fitness centre, Restaurant£30+
2-star hotel
48% cheaper
Super OYO 168 K-15 Residence
8.9 Excellent (443 reviews)0.22 miWi-Fi£10+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.5
1.6 mi
Surabaya Juanda
8.2 mi

Everything you need to know for your stay in Surabaya