Best Western Plus Surprise-Phoenix NW

13337 West Grand Avenue, Surprise, AZ 85374-4070, United States
+1 623 544 6874

Cheapest
rate per night

7.6

Good
based on 243 reviews
Best Western Plus Surprise-Phoenix NW - Surprise, AZ, United States
Tue 15/6
-
Wed 16/6
Compare vs KAYAK |

Provider Nightly total
Priceline £54
Agoda.com £59
Agoda.com £59
Priceline
Agoda.com
Agoda.com

Good to know

Value for money

7.3

Distance to city centre

1.3 mi

Location rating

8.1

Nearest airport

Phoenix Sky Harbor Intl

Distance to airport

24.4 mi

Rooms available at Best Western Plus Surprise-Phoenix NW

Tue 15/6
Wed 16/6

Queen rooms

£59+

Bed type
Provider
Total stay + taxes & fees
Unknown
£59
Unknown
£59
Unknown
£59
Queen bed
£66
Unknown
£72
Queen bed
£73
Queen bed
£76

King rooms

£68+

Bed type
Provider
Total stay + taxes & fees
Unknown
£68
King bed
£72
King bed
£73
King bed
£81
Unknown
£94
King bed
£126
King bed
£128

Standard rooms

£54+

Bed type
Provider
Total stay + taxes & fees
Unknown
£54
Queen bed
£76
Queen bed
£132
Queen bed
£132

Reviews of Best Western Plus Surprise-Phoenix NW

Pros

Cons

Traveller rating

28
6
4
5
5

Time of year

Traveller type

Show reviews that mention

+
room was spacious in 92 reviews
staff were great in 72 reviews
breakfast was good in 71 reviews
great breakfast in 63 reviews
good location in 45 reviews
front desk in 31 reviews
shower curtain in 31 reviews
bed was very comfortable in 30 reviews
hot water in 20 reviews
pool area in 17 reviews
best western in 10 reviews
train tracks in 10 reviews
first time in 7 reviews
young lady in 6 reviews
tv didn't work in 5 reviews
freezer section in 4 reviews
years ago in 4 reviews
pillows to lumpy in 3 reviews
eggs bacon in 1 review
seemed under staffed in 1 review
  • Okay
    Jun 2021
    5.0

    I just love it!

    This time the lady that was at the desk at 1:30 in the morning was not nice at all. She looked tired and she let us know it. Other than this, my family and friends will continue to book rooms at this same hotel/location. Thank you!!

  • Poor
    Jun 2021
    1.0

    The location was close to our event.

    The hotel had the worst customer service! I booked 2 rooms checked in at 330pm. Only 1 room was ready other room wasnt  cleaned. I tried checking in later to the other room and  they gave me the hardest time! the receptionist was extremely rude!

  • Good
    May 2021
    8.0

    Pool was closed for shock treatment

  • Good
    May 2021
    7.0

    No one was smoking pot!!!! Glad not to have experienced that!

    There could be a better selection for breakfast.

  • Mediocre
    May 2021
    4.0

    The Breakfast was good. And the employees were nice and helpful. That¿s it!

    there was no linens in the room for couch bed. The beds were extremely stiff. There was a poop stain and gravel on the floor near the side of bed from an animal, someone else¿s hair all over the bathroom, telephone to front desk was broke. Terrible

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About Best Western Plus Surprise-Phoenix NW

Overview

Located in the heart of Surprise, this hotel is 2.2 mi (3.6 km) from Surprise Stadium, and within 9 mi (15 km) of Peoria Sports Complex and Arrowhead Towne Center. Desert Diamond Casino - West Valley and Westgate Entertainment District are also within 12 mi (20 km).

Expedia

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7.6 Good

based on 243 reviews

7.9

Cleanliness

7.8

Comfort

8.6

Facilities

10.0

Food

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Best Western Plus Surprise-Phoenix NW

Free Wi-Fi
Business centre
Non-smoking rooms available
Spa bath
Hand sanitiser in guest accommodation and key areas
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Internet
Express check-out
Disabled access
Roll-in shower
Hairdryer
Fitness centre
Family rooms
Use of cleaning chemicals that are effective against coronavirus
Cable or satellite TV
Laundry facilities
Lift
Laundry service
Air-conditioned
Meeting/Banquet facilities
Multi-lingual staff
Guest accommodation is disinfected between stays
Toilet paper
Safe
Complimentary breakfast
Breakfast included
Guests can opt out of accommodation cleaning
Free parking
Picnic area
Physical distancing in dining areas
Staff follow all safety protocols as directed by local authorities
Physical distancing rules
First-aid kit
Outdoor pool
24-hour front desk
Kitchenette
Storage available

FAQs when booking at Best Western Plus Surprise-Phoenix NW

Where is Best Western Plus Surprise-Phoenix NW located?

When is check-in time and check-out time at Best Western Plus Surprise-Phoenix NW?

Does Best Western Plus Surprise-Phoenix NW offer free Wi-Fi?

Does Best Western Plus Surprise-Phoenix NW offer free parking?

Does Best Western Plus Surprise-Phoenix NW offer free airport shuttle service?

How far is Best Western Plus Surprise-Phoenix NW from the airport?

Can you bring pets to Best Western Plus Surprise-Phoenix NW?

Does Best Western Plus Surprise-Phoenix NW have a pool?

Photos of Best Western Plus Surprise-Phoenix NW

Best Western Plus Surprise-Phoenix NW - Surprise - Building
All photos (35)
Best Western Plus Surprise-Phoenix NW - Surprise - Building
Building (3)
Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom
Bedroom (23)
Best Western Plus Surprise-Phoenix NW - Surprise - Pool
Pool (1)
Best Western Plus Surprise-Phoenix NW - Surprise - Lobby
Lobby (2)

Property safety measures

Best Western Plus Surprise-Phoenix NW has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most popular landmarks

  • Downtown Surprise0.8 mi
  • Centennial Friendship Park0.8 mi
  • Sun Village Golf Course1.3 mi
  • Surprise Aquatic Center1.7 mi
  • Surprise Stadium1.7 mi
  • Coyote Lakes Golf Club2.5 mi

Nearby hotels

Closest

Cheapest

Most recommended

Hotels North America United States Arizona Best Western Plus Surprise-Phoenix NW