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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning
![Best Western Plus Surprise-Phoenix NW - Surprise - Building]()
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![Best Western Plus Surprise-Phoenix NW - Surprise - Building]()
Building (3)
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Bedroom (23)
![Best Western Plus Surprise-Phoenix NW - Surprise - Pool]()
Pool (1)
![Best Western Plus Surprise-Phoenix NW - Surprise - Lobby]()
Lobby (2)
![Best Western Plus Surprise-Phoenix NW - Surprise - Building]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Pool]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Lobby]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Restaurant]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Gym]( "Provided by ICE Portal")
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![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Lobby]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Gym]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Building]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
![Best Western Plus Surprise-Phoenix NW - Surprise - Bedroom]( "Provided by ICE Portal")
Best Western Plus Surprise-Phoenix NW
13337 West Grand Avenue, Surprise, AZ 85374-4070, United States
+1 623 544 6874
Cheapest
rate per night
7.6
Good
based on 243 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Priceline | £54 |
| Agoda.com | £59 |
| Agoda.com | £59 |
Good to know
Value for money | 7.3 |
|---|---|
Distance to city centre | 1.3 mi |
Location rating | 8.1 |
Nearest airport | Phoenix Sky Harbor Intl |
Distance to airport | 24.4 mi |
Rooms available at Best Western Plus Surprise-Phoenix NW
Queen rooms
£59+
Bed type
Provider
Total stay + taxes & fees
Unknown
£59
Unknown
£59
Unknown
£59
Queen bed
£66
Unknown
£72
Queen bed
£73
Queen bed
£76
King rooms
£68+
Bed type
Provider
Total stay + taxes & fees
Unknown
£68
King bed
£72
King bed
£73
King bed
£81
Unknown
£94
King bed
£126
King bed
£128
Standard rooms
£54+
Bed type
Provider
Total stay + taxes & fees
Unknown
£54
Queen bed
£76
Queen bed
£132
Queen bed
£132
Reviews of Best Western Plus Surprise-Phoenix NW
Pros
| "The staff was very friendly and helpful." | (in 27 reviews) |
|---|---|
| "Breakfast every morning was great!" | (in 43 reviews) |
| "Waiting for pre Covid breakfast to return!" | (in 42 reviews) |
Cons
| "Jelly stain on the shower curtain." | (in 7 reviews) |
|---|---|
| "The pool was dirty" | (in 3 reviews) |
| ""Tv didn't work right, water pressure in shower"" | (in 1 review) |
Traveller rating
28
6
4
5
5
Time of year
Traveller type
Show reviews that mention
+
| room was spacious | in 92 reviews |
|---|---|
| staff were great | in 72 reviews |
| breakfast was good | in 71 reviews |
| great breakfast | in 63 reviews |
| good location | in 45 reviews |
| front desk | in 31 reviews |
| shower curtain | in 31 reviews |
| bed was very comfortable | in 30 reviews |
| hot water | in 20 reviews |
| pool area | in 17 reviews |
| best western | in 10 reviews |
| train tracks | in 10 reviews |
| first time | in 7 reviews |
| young lady | in 6 reviews |
| tv didn't work | in 5 reviews |
| freezer section | in 4 reviews |
| years ago | in 4 reviews |
| pillows to lumpy | in 3 reviews |
| eggs bacon | in 1 review |
| seemed under staffed | in 1 review |
-
OkayJun 20215.0
I just love it!
This time the lady that was at the desk at 1:30 in the morning was not nice at all. She looked tired and she let us know it. Other than this, my family and friends will continue to book rooms at this same hotel/location. Thank you!!
-
PoorJun 20211.0
The location was close to our event.
The hotel had the worst customer service! I booked 2 rooms checked in at 330pm. Only 1 room was ready other room wasnt cleaned. I tried checking in later to the other room and they gave me the hardest time! the receptionist was extremely rude!
-
GoodMay 20218.0
Pool was closed for shock treatment
-
GoodMay 20217.0
No one was smoking pot!!!! Glad not to have experienced that!
There could be a better selection for breakfast.
-
MediocreMay 20214.0
The Breakfast was good. And the employees were nice and helpful. That¿s it!
there was no linens in the room for couch bed. The beds were extremely stiff. There was a poop stain and gravel on the floor near the side of bed from an animal, someone else¿s hair all over the bathroom, telephone to front desk was broke. Terrible
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About Best Western Plus Surprise-Phoenix NW
Overview
Located in the heart of Surprise, this hotel is 2.2 mi (3.6 km) from Surprise Stadium, and within 9 mi (15 km) of Peoria Sports Complex and Arrowhead Towne Center. Desert Diamond Casino - West Valley and Westgate Entertainment District are also within 12 mi (20 km).
Expedia
Features
7.6 Good
based on 243 reviews
7.9
Cleanliness
7.8
Comfort
8.6
Facilities
10.0
Food
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities at Best Western Plus Surprise-Phoenix NW
Free Wi-Fi
Business centre
Non-smoking rooms available
Spa bath
Hand sanitiser in guest accommodation and key areas
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Internet
Express check-out
Disabled access
Roll-in shower
Hairdryer
Fitness centre
Family rooms
Use of cleaning chemicals that are effective against coronavirus
Cable or satellite TV
Laundry facilities
Lift
Laundry service
Air-conditioned
Meeting/Banquet facilities
Multi-lingual staff
Guest accommodation is disinfected between stays
Toilet paper
Safe
Complimentary breakfast
Breakfast included
Guests can opt out of accommodation cleaning
Free parking
Picnic area
Physical distancing in dining areas
Staff follow all safety protocols as directed by local authorities
Physical distancing rules
First-aid kit
Outdoor pool
24-hour front desk
Kitchenette
Storage available
FAQs when booking at Best Western Plus Surprise-Phoenix NW
Where is Best Western Plus Surprise-Phoenix NW located?
When is check-in time and check-out time at Best Western Plus Surprise-Phoenix NW?
Does Best Western Plus Surprise-Phoenix NW offer free Wi-Fi?
Does Best Western Plus Surprise-Phoenix NW offer free parking?
Does Best Western Plus Surprise-Phoenix NW offer free airport shuttle service?
How far is Best Western Plus Surprise-Phoenix NW from the airport?
Can you bring pets to Best Western Plus Surprise-Phoenix NW?
Does Best Western Plus Surprise-Phoenix NW have a pool?
Photos of Best Western Plus Surprise-Phoenix NW
All photos
01 of 35
Reviews about Best Western Plus Surprise-Phoenix NW
“Great customer service from Ovaa and Juan!”
“Pool should be open all night and we need a real breakfast”
“Breakfast every morning was great!”
“"Great room, great price, great people."”
“The staff was very friendly and helpful.”
“The bed was great.”
“Waiting for pre Covid breakfast to return!”
“Great location and plenty of options surrounded near hotel”
“Was what I expected for a Comfort Inn and was a good value”
“We have stayed at this location a number of times.”
Property safety measures
Best Western Plus Surprise-Phoenix NW has implemented the following measures:
Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
Location
Most popular landmarks
- Downtown Surprise0.8 mi
- Centennial Friendship Park0.8 mi
- Sun Village Golf Course1.3 mi
- Surprise Aquatic Center1.7 mi
- Surprise Stadium1.7 mi
- Coyote Lakes Golf Club2.5 mi
Nearby hotels
Closest
See more nearby hotels
Cheapest
See cheapest hotels in Surprise
Most recommended
See most recommended hotels in Surprise