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Windmill Suites Surprise, Ascend Hotel Collection
2 stars

Windmill Suites Surprise, Ascend Hotel Collection

12545 West Bell Road, Surprise, AZ 85378, United States
Surprise, AZ
See location+1 623 583 0133
From
£73
Cheapest

rate per night

8.1
Very good
based on 1089 reviews
1,089 reviews

Photos of Windmill Suites Surprise, Ascend Hotel Collection

Overview

Rating

Windmill Suites Surprise Ascend Hotel Collection offers a Jacuzzi and an outdoor pool, as well as rooms with kitchenettes. It also features a sun deck, a 24-hour reception and an express check-in and check-out feature.

Bicycle rental, a car rental desk and a concierge are just some of the convenient services at the hotel. Additionally, the multilingual staff are available to provide assistance.

Every room at Windmill Suites Surprise Ascend Hotel Collection provides a mini bar and all the essentials for a comfortable stay. Each comes with free tea and coffee making facilities as well as an en suite.

Phoenix Sky Harbor International Airport is less than a 45-minute drive from the hotel. It is also perfectly situated in close proximity to a variety of dining options.

Rating
8.1
Very good
Based on 1,089 verified guest reviews

Latest deals for Windmill Suites Surprise, Ascend Hotel Collection

Thu 8/5
Fri 9/5
King room
1 king bed
1 king bed
1 king bed
Double room
2 double beds
2 double beds
2 double beds
Standard Room
bed type unknown
2 double beds
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Windmill Suites Surprise, Ascend Hotel Collection

  • Outdoor pool
  • Fitness centre
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Hypoallergenic pillow
  • Adapted bath
  • No smoking
  • Non-feather pillow
  • Designated smoking area

Services and conveniences

  • Business centre
  • Wake-up service
  • Meeting/Banquet facilities
  • Key access
  • Key card access
  • Express check-out
  • 24-hour front desk

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

General

  • Family rooms
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Kitchen

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Pool and spa

  • Heated pool
  • Hot tub
  • Outdoor pool

Outdoor

  • Terrace/Patio
  • Grill
  • Garden

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed

Dining

  • Minibar
  • Vending machine (drinks)
  • Vending machine (snacks)

Things to do

  • Bicycle hire
  • Golf
  • Beauty salon

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Swimming pool toys
  • Complimentary breakfast

Parking and transportation

  • Free parking

Fitness

  • Fitness centre

Reviews of Windmill Suites Surprise, Ascend Hotel Collection

8.1
Very good
1089 verified ratings
Wonderful
548
Very good
174
Good
158
Okay
53
Fair
73
Mediocre
26
Poor
57

Summary of reviews

Guests say
Guests appreciated the great location and breakfast, but many expressed dissatisfaction with ongoing construction, noise levels, and cleanliness. Safety concerns were also noted due to unsecured entrances and inadequate room cleaning. Overall, while the rooms were spacious and well-decorated, the construction and service issues detracted from the experience.
AI-generated from customer reviews
Location9 out of 10
Breakfast8.5 out of 10
Room Size8 out of 10
Cleanliness2.5 out of 10
Service2.5 out of 10
Noise Level2 out of 10
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All reviews

6.8
Okay
Anonymous, Apr 2017
Pros (+) The room was large with a separate living room from the bedroom and with 2 bathroom sinks and a kitchen small sink. Microwave and refrigerator. There was a TV in the living room and a TV in the bedroom area. Nice looking modern furniture. Nice window over looking a small man-made lake with some ducks and swimming pool. Comfortable bed... but need some new pillows. Barstools with eating counter in ...
Cons (-) The bathtub was very dirty from years of use with some black mold around the caulking. I ran to the store and purchased some Ajax cleaner and a scrubber and scrubbed the tub out... but it is so old that it really can't get through the layers of wear and buildup. Just needs to be replaced. The carpet is super old with some rippling from age. It just needs to be replaced. The kitchen sink smelled ro...
Read more
10
Wonderful
Anonymous, Apr 2017
Pros (+) Staff was very helpful. The room was spacious and clean.
Cons (-) Needs updating. Carpeting and fresh paint would be great.
10
Wonderful
Anonymous, Aug 2016
Pros (+) My sister and I stayed for a week. The room was very comfortable and the entire facility was very clean. The staff were friendly and helpful. Ian made us feel as though we were coming home in the evening and was so welcoming. The breakfast was always good with a nice variety. The iced lemon water was so refreshing on hot days and was always available. There is a nice restaurant across the street w...
Read more
4.0
Mediocre
Anonymous, Jun 2016
Pros (+) We have been staying here for years to visit family, usually is good but not this time.
Cons (-) Air conditioner vent started dripping and went all night- we had to put a bucket and listen to it drip. Locks were broken at pool and back entry doors. Carpet was in pretty bad shape
10
Wonderful
Anonymous, Mar 2016
Pros (+) I liked the service, it was outstanding!
Cons (-) I had to leave, I would have liked to stay a couple more days.
8.0
Very good
Anonymous, Oct 2015
Pros (+) Clean room & linens. Comfortable bed. Enjoyed having the suite layout. 2 sinks a major plus. Would go with 4 1/2 stars, but not available in this format. Staff was excellent. Will definitely use on next visit.
Cons (-) Free breakfast was so so. Coffee machine was down, and consequently limited some of the food options that require hot water such as oatmeal or tea. Eating area was cleaner than many we've experienced.
7.4
Good
hollowayb, May 2015
Pros (+) Loved the roominess of the suite. King mattress was excellent. Clean and comfortable.
Cons (-) Breakfast was ok. Standard scrambled eggs with sausage patties and make-your-own waffles. Kind of what you would expect.
8.8
Very good
jersuepearson, May 2015
Pros (+) Everything but my one issue
Cons (-) Both days the hotel cleaning staff DID NOT leave us coffee cups for the following morning. If you take used cups - PLEASE LEAVE CLEAN CUPS. Otherwise, no problems.

Location

12545 West Bell Road, Surprise, AZ 85378

What's nearby

  • Centennial Friendship Park346 yd
  • Downtown Surprise391 yd
  • Coyote Lakes Golf Club1.6 mi
  • Sun Village Golf Course2.2 mi
  • Surprise Aquatic Center2.7 mi
  • Surprise Stadium2.7 mi
  • Granite Falls Golf Course4.2 mi
  • Ridgeline Church8.4 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Windmill Suites Surprise, Ascend Hotel Collection

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Windmill Suites Surprise, Ascend Hotel Collection

  • Where is Windmill Suites Surprise, Ascend Hotel Collection located?

    Windmill Suites Surprise, Ascend Hotel Collection is located at 12545 West Bell Road, 2.2 miles from the centre of Surprise. Centennial Friendship Park is the closest landmark to Windmill Suites Surprise, Ascend Hotel Collection.

  • When is check-in time and check-out time at Windmill Suites Surprise, Ascend Hotel Collection?

    Check-in time is 16:00 and check-out time is 11:00 at Windmill Suites Surprise, Ascend Hotel Collection.

  • Does Windmill Suites Surprise, Ascend Hotel Collection offer free Wi-Fi?

    Yes, Windmill Suites Surprise, Ascend Hotel Collection offers free Wi-Fi.

  • Does Windmill Suites Surprise, Ascend Hotel Collection offer free parking?

    Yes, Windmill Suites Surprise, Ascend Hotel Collection offers free parking.

  • How far is Windmill Suites Surprise, Ascend Hotel Collection from the airport?

    Windmill Suites Surprise, Ascend Hotel Collection is 23.7 miles from Phoenix Sky Harbor Intl. Windmill Suites Surprise, Ascend Hotel Collection is 24.2 miles from Phoenix Scottsdale Municipal.

  • Does Windmill Suites Surprise, Ascend Hotel Collection have a pool?

    Yes, Windmill Suites Surprise, Ascend Hotel Collection has a pool on-site.

  • How does KAYAK find such great Windmill Suites Surprise, Ascend Hotel Collection hotel deals?

    KAYAK scours the web for all room deals available at Windmill Suites Surprise, Ascend Hotel Collection in Surprise and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Windmill Suites Surprise, Ascend Hotel Collection and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Windmill Suites Surprise, Ascend Hotel Collection.

See more FAQs

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2-star hotel
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Good to know

Value for money

8.0

Distance to city centre

2.2 mi

Nearest airport

Phoenix Sky Harbor Intl

Distance to airport

23.7 mi