|""Super service, friendly, great breakfast!""||(in 79 reviews)|
|"Staff very friendly and welcoming."||(in 76 reviews)|
|"And sausage patties!"||(in 4 reviews)|
|"The hotel was undergoing renovation."||(in 5 reviews)|
|"Hallway carpets seemed out dated."||(in 6 reviews)|
|"Hotel was under construction/renovation."||(in 34 reviews)|
|room was large||in 290 reviews|
|breakfast was good||in 206 reviews|
|friendly staff||in 165 reviews|
|suite||in 122 reviews|
|bed was very comfortable||in 94 reviews|
|great hotel||in 88 reviews|
|major construction||in 69 reviews|
|elevator not working||in 51 reviews|
|pool||in 49 reviews|
|front desk||in 41 reviews|
|well maintained||in 23 reviews|
|eggs with sausage||in 13 reviews|
|hot tub||in 11 reviews|
|carpet in the hallway||in 6 reviews|
|need a facelift||in 6 reviews|
|entry doors||in 5 reviews|
|last day||in 5 reviews|
|spring training||in 5 reviews|
|sketchy part||in 2 reviews|
The room was large with a separate living room from the bedroom and with 2 bathroom sinks and a kitchen small sink. Microwave and refrigerator. There was a TV in the living room and a TV in the bedroom area. Nice looking modern furniture. Nice window over looking a small man-made lake with some ducks and swimming pool. Comfortable bed... but need some new pillows. Barstools with eating counter in kitchen area. Good vending machines on all floors and ice makers on all floors. No bad smells in hallways. Decent FREE parking. Would probably stay here again if the price was right.
The bathtub was very dirty from years of use with some black mold around the caulking. I ran to the store and purchased some Ajax cleaner and a scrubber and scrubbed the tub out... but it is so old that it really can't get through the layers of wear and buildup. Just needs to be replaced. The carpet is super old with some rippling from age. It just needs to be replaced. The kitchen sink smelled rotten and water went down way too slow... so those need to have a roto-rooter put through them. Breakfast needs some cranberry juice or something added. Maybe a hot chocolate machine added. It is just basic coffee, OJ, apple juice. Needs better pastry and bagel selection. The only good thing was the waffle maker. The yogurt needs to be updated.
Staff was very helpful. The room was spacious and clean.
Needs updating. Carpeting and fresh paint would be great.
My sister and I stayed for a week. The room was very comfortable and the entire facility was very clean. The staff were friendly and helpful. Ian made us feel as though we were coming home in the evening and was so welcoming. The breakfast was always good with a nice variety. The iced lemon water was so refreshing on hot days and was always available. There is a nice restaurant across the street where we had lunch-- good food and convenient! We will definitely stay here again!
Not what it used to be
We have been staying here for years to visit family, usually is good but not this time.
Air conditioner vent started dripping and went all night- we had to put a bucket and listen to it drip. Locks were broken at pool and back entry doors. Carpet was in pretty bad shape
Great place with a terrific staff!!!
I liked the service, it was outstanding!
I had to leave, I would have liked to stay a couple more days.
Clean room & linens. Comfortable bed. Enjoyed having the suite layout. 2 sinks a major plus. Would go with 4 1/2 stars, but not available in this format. Staff was excellent. Will definitely use on next visit.
Free breakfast was so so. Coffee machine was down, and consequently limited some of the food options that require hot water such as oatmeal or tea. Eating area was cleaner than many we've experienced.
Good night's sleep
Loved the roominess of the suite. King mattress was excellent. Clean and comfortable.
Breakfast was ok. Standard scrambled eggs with sausage patties and make-your-own waffles. Kind of what you would expect.
Great place - only one minor issue
Everything but my one issue
Both days the hotel cleaning staff DID NOT leave us coffee cups for the following morning. If you take used cups - PLEASE LEAVE CLEAN CUPS. Otherwise, no problems.
My bed was one of the most comfortable motel beds I've slept on in over 20 years of being a business road warrior. This is an older facility, but well maintained. I would definitely recommend staying here.
windmill suites in surprise is very mice
I was visiting a friend of mine in the area .It was clean and got an excellent price!
Windmill Suites enjoys a pristine location next to a lake in the town of Surprise, Arizona. A wide range of modern amenities and luxury suites make for a comfortable stay that any type of visitor can be appreciative of.
Windmill Suites is situated close to several popular and iconic places in the area. The Wildlife World Zoo and the University of Phoenix Stadium are within easy driving distance, requiring less than 30 minutes to reach by road. Luke Air Force Base is within this same distance. A 30-minute drive from the hotel will also bring tourists to the Downtown Phoenix area with lots of entertainment, shopping, and dining options to explore.
Each of the rooms at Windmill Suites are designed to lend a homely comfort to guests. The rooms have been renovated in recent years and are equipped with all the amenities that allow for a relaxing stay on the premises. High-speed internet and premium bedding are the highlights of each unit. Cable TV service is also provided. Every room has a kitchenette featuring a wet bar, refrigerator, and microwave. Living areas are spacious and equipped with coffee tables and sofa beds.
Guests staying at Windmill Suites can enjoy a complimentary daily hot breakfast. The buffet spread consists of a variety of dishes. Several restaurants are also located close to the property where guests can explore various cuisines for a refreshing taste at every meal time.
Windmill Suites offers plenty for guests to do on the premises. A hot tub and fitness center are available onsite along with an outdoor pool where visitors can relax. Board games and books are available from the hotel’s lending library. Free parking and laundry facilities are also provided.
Windmill Suites is among the best places to stay for visitors to Surprise, Arizona, with its modern comforts and highly-rated services and facilities.
based on 623 reviews
Policies vary by room type and provider.
Windmill Suites Surprise Ascend Hotel Collection is located at 12545 West Bell Road, 2.3 miles from the centre of Surprise. Centennial Friendship Park is the closest landmark to Windmill Suites Surprise Ascend Hotel Collection.
Check-in time is 16:00 and check-out time is 11:00 at Windmill Suites Surprise Ascend Hotel Collection.
Yes, Windmill Suites Surprise Ascend Hotel Collection offers free Wi-Fi.
Yes, Windmill Suites Surprise Ascend Hotel Collection offers free parking.
No, Windmill Suites Surprise Ascend Hotel Collection does not offer free airport shuttle service.
Windmill Suites Surprise Ascend Hotel Collection is 23.7 miles from Phoenix Sky Harbor Intl. Windmill Suites Surprise Ascend Hotel Collection is 44.5 miles from Phoenix-Mesa Gateway.
Yes, Windmill Suites Surprise Ascend Hotel Collection is a pet-friendly hotel.
Yes, Windmill Suites Surprise Ascend Hotel Collection has a pool on-site.
Windmill Suites Surprise Ascend Hotel Collection has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.