Kempinski Hotel Suzhou
Photos of Kempinski Hotel Suzhou
About Kempinski Hotel Suzhou
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- FreebiesThis stay includes Wi-Fi for free
Amenities at Kempinski Hotel Suzhou
- Adults only
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Bicycle hire
- Game room
- Golf
- Cycling
- Beauty salon
- Mini-golf
- Pool table
General
- Seating area
- Slippers
- Interconnected room(s) available
- Soundproof rooms
- Lockers
- Telephone
- Storage available
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Pool and spa
- Spa and wellness centre
- Massage
- Spa
- Hot tub
- Indoor pool
- Sauna
Accessibility and suitability
- Disabled access
- Adults only
- Lift
- Hypoallergenic
- No smoking
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Air-conditioned
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bathroom
- Bathtub
- Hairdryer
- Bathrobe
Parking and transportation
- Airport shuttle
- Shuttle service (additional charge)
Outdoor
- Grill
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Media and entertainment
- Cable or satellite TV
Reviews of Kempinski Hotel Suzhou
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Filters
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a wide range of amenities, including a spa, indoor pool, game room, and golf facilities. Additionally, guests can enjoy a variety of dining options, such as a German restaurant and a bar/lounge.
How is the cleanliness of the hotel?
Guests have praised the hotel for its cleanliness, particularly the lobby and the pool area. However, some guests have mentioned that certain areas, such as the rooms, may require better maintenance.
What can guests expect from the hotel's customer service?
The hotel staff are known for being friendly and accommodating. However, a few guests have noted instances where some staff members seemed less attentive, which may have affected the overall impression.
Is the hotel suitable for families with children?
The hotel is family-friendly, offering facilities like a child pool, kids' club, outdoor playground, and indoor play area. It's located in a peaceful area surrounded by lakes and forests, making it a great place for families with babies or toddlers.
When is the best time to visit the hotel?
The high season is in May, offering an ideal time to experience the hotel's amazing grounds and world-class breakfast. However, November is considered the low season, which may provide a quieter and more relaxed atmosphere for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the great views and the hotel's location by the lake. Consider requesting a room with a view for a more enjoyable stay.
Check Out the German Restaurant
Guests appreciated the German restaurant at the hotel. Consider trying it out for a unique dining experience.
Explore the Nearby Attractions
The hotel is surrounded by lakes and forests, making it a peaceful location. Take advantage of the nearby outdoor playground and indoor facilities, especially if traveling with children.
Be Mindful of Room Maintenance
Some guests noted that the rooms, apart from the bathroom, seemed a bit old and not well-maintained. Keep this in mind when booking and consider requesting a recently renovated room.
Consider Low Season Travel
November is considered the low season, which might offer more affordable rates and fewer crowds. If you prefer a quieter experience, this could be the ideal time to visit.
Take Note of Late-Night Services
Guests mentioned a lack of service in the lobby and bars after 10:30 pm. If you anticipate needing late-night amenities, plan accordingly.
Enjoy the Hotel's Grounds
The hotel has a large garden by the lake, providing a pleasant area for walks. Take advantage of the serene surroundings for a relaxing experience.
Check for Smooth Check-In
While most staff were praised, some guests mentioned issues with the check-in process and certain staff members. It might be helpful to ensure a smooth check-in by communicating any preferences or requirements in advance.
Consider Transportation Options
The hotel offers a shuttle service and airport shuttle. If you require transportation, consider utilizing these services for convenience.
Take Advantage of the Spa and Wellness Facilities
The hotel features a spa, hot tub, indoor pool, and wellness center. Consider indulging in these facilities for a rejuvenating experience during your stay.
Location
What's nearby
- Jinji Lake1.9 mi
- Suzhou Culture and Arts Center2.8 mi
- Precious Belt Bridge3.6 mi
- Master of the Nets Garden4.4 mi
- Suzhou Pingtan Museum4.5 mi
- Xuanmiao Temple5.1 mi
- Lion Grove Garden5.2 mi
- Metro Shopping Mall5.3 mi
- Zhuozheng Yuan5.3 mi
- Pan Gate5.3 mi
- Suzhou Museum5.4 mi
- Beisi Pagoda5.8 mi
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Kempinski Hotel Suzhou
FAQs when booking at Kempinski Hotel Suzhou
Where is Kempinski Hotel Suzhou located?
Kempinski Hotel Suzhou is located at 1 Guobin Road, Suzhou Industrial Park in Suzhou Industrial Park, 6.4 miles from the centre of Suzhou. Jinji Lake is the closest landmark to Kempinski Hotel Suzhou.
When is check-in time and check-out time at Kempinski Hotel Suzhou?
Check-in time is 14:00 and check-out time is 12:00 at Kempinski Hotel Suzhou.
Does Kempinski Hotel Suzhou offer free Wi-Fi?
Yes, Kempinski Hotel Suzhou offers free Wi-Fi.
How far is Kempinski Hotel Suzhou from the airport?
Kempinski Hotel Suzhou is 17.8 miles from Suzhou. Kempinski Hotel Suzhou is 21.6 miles from Wuxi.
Does Kempinski Hotel Suzhou have a pool?
Yes, Kempinski Hotel Suzhou has a pool on-site.
How does KAYAK find such great Kempinski Hotel Suzhou hotel deals?
KAYAK scours the web for all room deals available at Kempinski Hotel Suzhou in Suzhou and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Kempinski Hotel Suzhou and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Kempinski Hotel Suzhou.