Kempinski Hotel Suzhou, Suzhou Hotels from £120

Guest reviews

Based on 6,181 reviews

Pool

8.8 "Pool is good."

9.1 "Clean pool, said 91%."
Comfort

8.3 "Comfort level is high."

9.3 "93% thought rooms were spacious."

7.5 "75% thought it was pleasantly quiet."

8.8 "88% liked the big bathroom."
Wellness Area

8.3 "Very nice wellness & sports facilities."

8.8 "top-notch fitness area, thought 88%."
Location

7.9 "Good location."

8.1 "81% liked the proximity to sightseeing."

8.4 "Great parking, according to 84%."

10.0 "100% thought parking was inexpensive."
Room

7.4 "Nice rooms."

9.7 "97% thought the view was good."

9.3 "93% thought rooms were spacious."

8.8 "88% liked the big bathroom."
Service

6.5 "Service is ok."

6.1 "Only 61% thought the service was professional."

6.8 "Only 68% found the staff to be friendly enough."

6.4 "64% thought the shuttle service was ok."
WiFi

3.9 "Internet is poor."

3.1 "69% said the wifi quality was bad."

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Based on 494 reviews

Pool

8.8 "Pool is good."
Comfort

8.4 "Comfort level is high."

9.5 "95% thought rooms were spacious."
Location

7.7 "Good location."

8.4 "84% liked the proximity to sightseeing."
Room

7.4 "Nice rooms."

9.6 "96% thought the view was good."

9.5 "95% thought rooms were spacious."
Breakfast

7.3 "Good breakfast."
Service

6.6 "Service is ok."

5.9 "Only 59% thought the service was professional."

7.0 "70% found the staff to be very friendly."

Based on 4,759 reviews

Pool

8.8 "Pool is good."

9.2 "Clean pool, said 92%."
Comfort

8.4 "Comfort level is high."

9.5 "95% thought rooms were spacious."

7.8 "78% thought it was pleasantly quiet."

8.7 "87% liked the big bathroom."
Wellness Area

8.0 "Very nice wellness & sports facilities."

8.6 "top-notch fitness area, thought 86%."
Location

7.8 "Good location."

7.8 "78% liked the proximity to sightseeing."

8.4 "Great parking, according to 84%."
Room

7.2 "Nice rooms."

9.7 "97% thought the view was good."

9.5 "95% thought rooms were spacious."

8.7 "87% liked the big bathroom."
Amenities

6.4 "Average amenities."

6.8 "68% found the grounds not bad."

6.1 "Acceptable kids facilties, thought 61%."
Breakfast

6.1 "Breakfast is mediocre."
Service

6.0 "Service is ok."

5.6 "Only 56% thought the service was professional."

6.1 "Only 61% found the staff to be friendly enough."
WiFi

3.9 "Internet is poor."

3.3 "67% said the wifi quality was bad."

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Based on 865 reviews

Vibe

8.7 "Vibe was good."

9.6 "96% enjoyed the friendly atmosphere."

9.8 "98% thought the hotel was luxurious."

8.7 "87% enjoyed the lobby entrance."
Comfort

8.4 "Comfort level is high."

9.3 "93% thought rooms were spacious."

7.7 "77% thought it was pleasantly quiet."
Service

8.2 "Great service."

7.2 "72% found the staff to be very friendly."
Location

8.1 "Location is great."

8.4 "84% liked the proximity to sightseeing."
Room

7.9 "Nice rooms."

9.8 "98% thought the view was good."

9.3 "93% thought rooms were spacious."

7.2 "72% said rooms were clean."
Breakfast

6.9 "Breakfast is mediocre."

Based on 61 reviews

Location

7.8 "Good location."
Room

7.3 "Nice rooms."

9.7 "97% thought the view was good."
Cleanliness

7.1 "Good cleanliness."
Breakfast

7.0 "Good breakfast."
Service

6.5 "Service is ok."

6.0 "Only 60% thought the service was professional."
Amenities

6.5 "Average amenities."

6.4 "64% thought the building was acceptable."