Crowne Plaza Syracuse offers art deco 4-star accommodation in Syracuse. It is ideally located for guests wanting to discover the area's attractions.
There are a range of facilities at the hotel that guests can enjoy, such as an executive floor, a free shuttle service and a gym. Guests have access to express check-in/check-out, 24-hour reception and a meeting room.
Rooms at Crowne Plaza Syracuse are modern and offer a flat-screen TV and movies-on-demand. They provide internet access, a refrigerator and a private bathroom.
American cuisine is served in the hotel's restaurant, and can be savoured on the outdoor terrace. Alternatively, there is a wide range of international restaurants close by.
Crowne Plaza Syracuse is less than a 15-minute drive from Syracuse Hancock International Airport and Clinton Square is a short walk away. It is also within walking distance of Hanover Square, State University of New York Upstate Medical University and the Landmark Theatre.
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Cons:The lobby and front entrance were on the opposite side from the parking garage, making check-in confusing for a lone traveler who's carrying a ton of stuff and exhausted to find their way around. The elevators' electronic floor selection touchpad system is confusing, at first. The shower is terrible, with a low-pressure "rainfall" stream that made it difficult to wash the shampoo from my hair. The bed was half firm and half soft; neither was very comfortable. The frame was so flimsy that, when I shifted, I felt like it was going to collapse. I'm heavy, 200lbs, but that shouldn't be enough to nearly break a mattress and frame! Also, the location next to the highway is very loud and earplugs couldnt drown out the sound fully (I was on the 14th floor).
Cons:Noisy. Highway next door. Renovations going on till late in the building. Little sound proofing between rooms.
Cons:House keeping - did not renew cin room coffee or collect used cups/glasses.
Cons:Free Shuttle isn't available most of time they take you places and can't pick you up even when you aren't in a hurry, refusal
Cons:Rooms are outdated and not clean. Bathroom had mold around toilet and shower. Customer service - Upon check in, I explained the wrong room was given to us, as the confirmation showed how many and what type of bed we should have. They did not care and told me the room I had was correct. Upon checkout, my credit card was charged for the room, even though I had paid through a booking site. I explained this to the woman at the desk, and she said since they could not find record of payment, she would not refund me. Instead of trying to satisfy me by making a simple phone call to the booking site, she told me I had to do the work and contact the booking site to find out details and then contact her to get the refund.
|Check in anytime after 15:00, check out anytime before 12:00|
|Cancellation/pre-payment policies vary by room type and provider.|
Yes, reservations at Crowne Plaza Syracuse, An IHG Hotel can be cancelled free of charge with some of our providers. Make sure to read the provider's cancellation policy.
Yes, guests staying at Crowne Plaza Syracuse, An IHG Hotel can enjoy a free breakfast.
Yes, Crowne Plaza Syracuse, An IHG Hotel has a restaurant on-site.
Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Syracuse, An IHG Hotel.
No, Crowne Plaza Syracuse, An IHG Hotel does not offer free parking.
Yes, Crowne Plaza Syracuse, An IHG Hotel offers free Wi-Fi.
Crowne Plaza Syracuse, An IHG Hotel is located 0.3 miles from the centre of Syracuse. Syracuse Stage is the closest landmark to Crowne Plaza Syracuse, An IHG Hotel.
No, Crowne Plaza Syracuse, An IHG Hotel does not have a pool on-site.
Yes, Crowne Plaza Syracuse, An IHG Hotel is a pet-friendly hotel.
Crowne Plaza Syracuse, An IHG Hotel is 4.8 miles from Syracuse Hancock Intl. Crowne Plaza Syracuse, An IHG Hotel is 39.2 miles from Rome Griffiss Intl.
Yes, Crowne Plaza Syracuse, An IHG Hotel offers free airport shuttle service.