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(Return)
Airports
Origin
London
£374
only
£374
Manchester
£509
only
£509
Birmingham
£482
only
£482
Destination
Syracuse
£374
only
£374
Sat, 24 Feb
LHR
SYR
29h 43m
Mon, 26 Feb
SYR
LHR
11h 20m
£374
Trip: 3 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1029 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LHR
LOS
Excellent 9.0

The personal care and attention.

Old movies and few entertainment choices

LHR
SEA
Excellent 9.2

Free everything...food, wine, spirits, movies, etc. Nice crew!

Seats a little hard, main dinner dish was a little odd but okay.

LHR
HKG
Excellent 10.0

Friendly cabin crew, excellent food and drinks. Very happy with the service we received

JFK
LHR
OK 4.3

It was terribly late. No one had a clue on when flight would depart.

LHR
SFO
Excellent 8.0

Quality of service was good in the plane

Not many good recent movies / shows on in flight entertainment. Food was okay. But, the quantity was too little. It took a really long time for a second boarding pass check at London airport. Other airlines don't usually ask for a second check in

Sat, 3 Feb
BHX
SYR
29h 28m
Tue, 6 Feb
SYR
BHX
32h 15m
£482
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 25 Jan
MAN
SYR
20h 19m
Mon, 12 Feb
SYR
MAN
18h 12m
£570
Trip: 19 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14988 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
IST
LHR
Excellent 8.3

All was easy

It wasn't super comfortable

LHR
RUH
Mediocre 2.0

There was a problem in the pilot flying from London to Riyadh and did not go to us tomorrow, I do not know is the reason you (KAYAK) or they are this problem is very large and I am not satisfied with this service

LHR
BWI
Excellent 8.0

It felt like there was more leg room than on the US airplanes.

I thought the food was just okay.

LHR
YUL
Excellent 8.0

I was a good trip, except for one thing.

I was very upset when travelling from Mumbai to London, Heathrow, because the crew in Mumbai did not send my baggage directly to Toronto and I had to go through the whole process of checking in Montreal to travel to Toronto, which was my last destination.

FRA
LHR
Mediocre 3.0

Being charged for everything! Even a coke....really! Couldn't reserve a seat until 24 hrs. without paying extra .

Mon, 26 Feb
LHR
SYR
31h 34m
Wed, 7 Mar
SYR
LHR
12h 30m
£576
Trip: 10 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21056 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YVR
HNL
Mediocre 2.0

Nothing

When I bought the ticket I thought it was air Canada but it was air Canada rouge so no food no entertainment tried to download air Canada app but took about an hour to get 10 percent done so flew with no entertainment no drinks no food nothing. Boarding was a pain had a three year old also had to pay extra 50 dollars for my baggage. Typical air Canada nonsense. Would not use them again.

GVA
YUL
Mediocre 2.0

Nothing

Again in the flight back delay for one hour and half in Geneva Even Kayak are not update with flight and just send automate emails for nothing for no actions

MCO
YYZ
Good 6.6

Crew was friendly. Plane appeared clean.

Flight was delayed twice. Luggage was delayed coming off the plane. I assume it was weather related. One piece of our luggage was damaged. Not able to connect to entertainment app.

SCL
YYZ
OK 4.0

Friendly crew.

Terrible food and entertainment on the flight to and from Santiago. Felt squizzed like a sardine in the can in the middle row. I will never choose Boening 777 for overnight flights. Transfer in Toronto was confusing. Delayed arrival caused problems in retrieving luggage and made a stressful experience getting to Chicago flight on time - not mentioning sluggish US border check in Toronto. For my next trip, I would rather pick another airline and transfer airport.

SFO
YVR
OK 4.0

Flight was delayed and left 2 hours late.

Wed, 21 Feb
LHR
SYR
16h 49m
Wed, 28 Feb
SYR
LHR
13h 41m
£586
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1667 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
AMS
NCL
Mediocre 3.6

No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers.

AMS
ACC
Good 7.3

It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you.

BHX
AMS
Good 7.3

I don’t like the limited choice of drinks on these short KLM flights.

SFO
AMS
Excellent 10.0

The flight was great.

AMS
BCN
Good 7.6

Good efficient flight crew friendly and helpful

Fri, 2 Mar
LHR
SYR
12h 06m
Thu, 8 Mar
SYR
LHR
9h 30m
£638
Trip: 7 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 15421 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
JFK
CUN
OK 4.0

The flight was delayed for 4 hours.

ATL
MEX
Excellent 10.0

In some Delta flights that I had in the past the plane was just ok, not bad, not good. But this plane ATL-MEX was great, very nice and conformable plane, it looks and feels excellent!

JFK
SLC
Good 6.3

Too many turbulences !!!

MSP
CUN
Good 6.3

On time, pretty friendly crew

Too small a plane for that long a trip. Bathrooms were VERY small & rare.

ATL
TYS
Excellent 9.5

Flight less than 2/3 full, lots of room for comfort. On time, no need to gate check carry on.

nothing, it was great.

Thu, 15 Feb
LHR
SYR
41h 33m
Sun, 18 Feb
SYR
LHR
40h 40m
£667
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17620 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
BOM
IST
Mediocre 2.0

Worst customer service.

IST
LAX
Good 6.0

Seats are not comfortable you end up with bad neck pain

IST
KBP
Excellent 9.3

Confort

Took them too long to pick up the trash ...

ORD
IST
Excellent 8.0

Crew and the food

That the WiFi didn’t work.

IST
JFK
Good 6.6

There simply is not enough room for such a long flight. I havent Flown in a while and was surprised at how tight the seats were since i last flew - both flying from the US to Istanbul and vice versa. However, for the shorter two hour connecting flights, from Istanbul to Tel Aviv, the seats seemed to have more room. This does not make sense.

Fri, 26 Jan
LHR
SYR
25h 23m
Fri, 2 Feb
SYR
LHR
19h 20m
£736
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3111 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.1
JFK
LIS
Excellent 10.0

Great experience

Crew was helpful. Flights were on time and overall experience was very good.

LIS
BOS
Good 6.6

The sound for the movies did not work at my seat or my wife's seat.

PRG
LIS
Excellent 10.0

Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights.

LIS
MIA
Excellent 10.0

Very smooth

LIS
MAD
Poor 0.0

I booked this flight months and months ago on Kayak, excited by what I thought was an excellent deal to go visit an old friend. When I got to the Boston airport, I was told there is a fee to check a bag with the ticket type I purchased- of 90 DOLLARS each way!!! This is absurdly expensive. I tried to pay with cash as I had very little on my card, and was told this isn't possible. So I had to pay the fee, and arrive at my 7 hour layover with next to no cash on my card- too little to buy a meal in the airport. So I had a miserable layover experience. I do not recall seeing this baggage fee listed anywhere on Kayak when I booked my flight- it looks like this policy took effect in September 2017, but I booked my flight in July. I am very upset about this additional charge- it is dishonest and I will not be flying with TAP again. I am also considering using alternatives to Kayak, as the TAP representative said that it's Kayak's fault the baggage fee wasn't listed.

Thu, 3 May
MAN
SYR
16h 51m
Thu, 10 May
SYR
MAN
17h 16m
£509
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 5 Mar
LHR
SYR
30h 34m
Mon, 12 Mar
SYR
LHR
13h 00m
£576
Trip: 7 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21056 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
SFO
YVR
OK 4.0

Flight was delayed and left 2 hours late.

HND
YYZ
OK 4.3

Loved crews.

Our plane was delayed for 5 hrs. On top of it, they brought in a smaller plane with 100+ less seating than original one which caused us losing our reserved seating. They refused to give us our seating arrangements up until the boarding time. All the other passengers had boarding tickets but us. So our family couldn’t sit together. I had a super pleasant experience with Air Canada prior to this trip so it made me so sad. On the other hand, crew were fantastic. We missed our connecting flight but they took care of us so I was happy in that sense.

YXS
YVR
Excellent 10.0

Easy booking , excellent rate and good follow up with reminder emails for check in and gate information on every trip

Nothing

YYC
YUL
Excellent 8.0

The fact that you still have movies that you don't have to download apps for, nice to keep it simple.

LAX
YVR
Good 6.0

Typical Air Canada flight. Not great but not horrible (surprisingly)

The entertainment systems were broken on our seats but they did give us a small discount voucher.

Mon, 26 Feb
LHR
SYR
16h 49m
Tue, 6 Mar
SYR
LHR
11h 54m
£586
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1667 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
BHX
AMS
Good 7.3

I don’t like the limited choice of drinks on these short KLM flights.

CPT
AMS
Excellent 10.0

The supplied pack of toothpaste/toothbrush

AMS
ACC
Good 7.3

It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you.

NCL
AMS
Good 6.8

Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed

Flight was delayed due to weather in Amsterdam area

AMS
CPT
Good 6.3

Excellent experience with the cabin crew.

Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor.

Tue, 17 Apr
LHR
SYR
24h 04m
Tue, 24 Apr
SYR
LHR
21h 16m
£543
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 21 Feb
LHR
SYR
11h 23m
Thu, 1 Mar
SYR
LHR
16h 25m
£604
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1029 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LHR
BOS
OK 5.0

We haven’t possiblyty to check in online. Crew smell was terrible, ladies used some perfume, some people was allergic to it

LHR
LOS
Mediocre 2.6

Checking in at the counter even I wasn't allocated a seat but the gentleman was very humble and polite.

The fact that I was told I would be given a seat at the boarding gate. I got to the airport very early to get a good seat only to be that and was given a very uncomfortable seat where I couldn't stretch my legs well because of a box on the floor situated to my left leg and to make the matter even more annoying my screen was not working which I was forced to take one heavy meant-so-called laptop. And finally cabin crew were lacking serious customer service and when u ask for something they were just so reluctant to deliver as if we were given a free ticket or something. May it be noted that my ticket was not that cheap to be treated in such manner.

LHR
HKG
Excellent 10.0

Friendly cabin crew, excellent food and drinks. Very happy with the service we received

JFK
LHR
OK 4.3

It was terribly late. No one had a clue on when flight would depart.

MEL
LAX
Excellent 8.0

These seats are small

Tue, 27 Feb
LHR
SYR
15h 27m
Wed, 7 Mar
SYR
LHR
13h 31m
£586
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1667 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
IAD
AMS
Good 7.3

787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach.

AMS
ACC
Good 7.3

It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you.

AMS
BCN
Good 7.6

Good efficient flight crew friendly and helpful

AMS
HUY
Excellent 8.6

The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction

AMS
MAN
Good 7.0

The flight attendants could not do enough for you.

Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in.

Sat, 3 Mar
LHR
SYR
14h 59m
Sun, 11 Mar
SYR
LHR
24h 33m
£653
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14988 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
IST
LHR
Excellent 8.3

All was easy

It wasn't super comfortable

LHR
YUL
Excellent 8.0

I was a good trip, except for one thing.

I was very upset when travelling from Mumbai to London, Heathrow, because the crew in Mumbai did not send my baggage directly to Toronto and I had to go through the whole process of checking in Montreal to travel to Toronto, which was my last destination.

LHR
ATL
OK 4.0

Crew were good, the food was mediocre when they served lunch - but then there was nothing more to eat until nearly the end of a 9 hour flight, by which time it was past 10.30pm back in London. At that point, all that was offered was half a sandwich and a biscuit.

In-flight entertainment didn't work at first, and then when it started, kept on threatening to shut itself down every time I moved. The selection was ok but nothing compared to other airlines. The screen was tiny and low resolution. The seats were old - the same ones as when BA introduced their premium economy back in 2000. The aircraft was desperately in need of a refresh.

LHR
GOT
Excellent 8.0

Smooth & efficient

That you’ve to pay for everything including water

FRA
LHR
Mediocre 3.0

Being charged for everything! Even a coke....really! Couldn't reserve a seat until 24 hrs. without paying extra .

Sat, 2 Jun
MAN
SYR
25h 54m
Sat, 23 Jun
SYR
MAN
31h 45m
£545
Trip: 22 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 26 Feb
LHR
SYR
20h 04m
Wed, 7 Mar
SYR
LHR
9h 30m
£604
Trip: 10 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1029 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LHR
LOS
Mediocre 2.6

Checking in at the counter even I wasn't allocated a seat but the gentleman was very humble and polite.

The fact that I was told I would be given a seat at the boarding gate. I got to the airport very early to get a good seat only to be that and was given a very uncomfortable seat where I couldn't stretch my legs well because of a box on the floor situated to my left leg and to make the matter even more annoying my screen was not working which I was forced to take one heavy meant-so-called laptop. And finally cabin crew were lacking serious customer service and when u ask for something they were just so reluctant to deliver as if we were given a free ticket or something. May it be noted that my ticket was not that cheap to be treated in such manner.

LGW
UVF
Excellent 10.0

I had a comfortable flight to Tobago. Staff was quite friendly and helpful

LHR
HKG
Excellent 10.0

Friendly cabin crew, excellent food and drinks. Very happy with the service we received

MEL
LAX
Excellent 8.0

These seats are small

LHR
SEA
Excellent 9.2

Free everything...food, wine, spirits, movies, etc. Nice crew!

Seats a little hard, main dinner dish was a little odd but okay.

Fri, 2 Feb
LHR
SYR
30h 03m
Sun, 11 Feb
SYR
LHR
14h 25m
£1328
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1482 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
BRU
YYZ
Mediocre 2.0

I'm very disappointed because i wasn't allowed to travel back to the US from Brussels (Belgium). i was supposed to connect in Toronto but because I'm a foreign student in the US, I wasn't aware that i needed a Canadian Visa to transit in Toronto. so lost my flight and i hard to spend another thousand euros to catch the next flight that will connect in the US territory. I made all the call possible to resolve my flight issue and no one could help me either Brussels airline personnel or the kayak customer service. until today i didnt have not even a email to let me know what happen.

JFK
BRU
Good 6.0

Nice planes

My luggage was lost and I still haven't received it

EDI
BRU
Excellent 8.3

It was easy boarding. The flight crew had been been late due to a bad taxi driver. We still arrived on time!

No complaints.

LHR
BRU
Excellent 9.5

Crew members were very friendly, plane was clean, seats were comfortable, and flight was much quicker than what I thought it was going to be. Boarding was a tiny bit unorganized, but overall flight was great.

Boarding was a bit disorganized. I had brought my carry-on but the lady at the counter said I had to check it with baggage (which ended up getting delayed once we landed for an additional 15 minutes)

ACC
BRU
OK 5.6

food

Fri, 6 Apr
LHR
SYR
30h 22m
Sun, 15 Apr
SYR
LHR
22h 58m
£675
Trip: 10 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17620 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
IST
JFK
Good 6.6

There simply is not enough room for such a long flight. I havent Flown in a while and was surprised at how tight the seats were since i last flew - both flying from the US to Istanbul and vice versa. However, for the shorter two hour connecting flights, from Istanbul to Tel Aviv, the seats seemed to have more room. This does not make sense.

BOM
IST
Mediocre 2.0

Worst customer service.

IST
TUN
Good 7.3

The captain was a woman!!!! So good to see that! And the whole crew was female, they all did a fantastic job.

One of the most uncomfortable plane rides I've been in... seats were so tight, my neighbor was basically on the armrest and over it all the time, it was hot in the plane, I couldn't wait to get out of there.

JFK
IST
Excellent 9.0

1. I had one empty seat next to me. 2. Australian Open (tennis) was live on my tv screen!

Although the crew was quite nice, one crew member was kind so-so.

BOM
IST
Excellent 10.0

All is good

Thu, 8 Feb
LHR
SYR
11h 23m
Fri, 16 Feb
SYR
LHR
14h 10m
£693
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 15421 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
SJD
ATL
Good 7.6

Our Delta plane was brand spanking new. Everything worked and the inflight entertainment system was fantastic with many movies to choose from, free headphones, games, tv shows, etc. The crew was polite and the seating at least as comfortable as expected for a 4 hour flight.

The restrooms in the rear of the plane were remarkably small, even by airline standards. I'm a somewhat larger person and I fit, but I know a lot of people who would literally not be able to fit on the toilet without touching both of the sidewalls or risk getting stuck in there. The boarding process at San Jose Del Cabo was the most ridiculous setup I've ever experienced. There were numerous flights boarding out of the same gates and at least 3 or 4 lines for different destinations forming on a ramp just outside the gates. There were guys with signs trying to herd people into the correct lines and then loading the people onto buses which took you out to the planes. The planes were loading from both the front and rear doors and people were getting tangled up inside because of the haphazard loading process. Very easy for a person to end up on an incorrect plane!!

MSP
SMF
Good 6.3

For a 3 hour flight no onboard entertainment. Such a let down

ORD
ATL
Excellent 10.0

My flight was great. Boarding was easy and the seats were comfortable.

ATL
SJD
Excellent 8.0

On time departure, actually got to Cabo early.

The seat in front of mine had a broken reclining lock mechanism and the passenger kept trying to switch from recline to sitting up and it wouldn't latch in the upright position, so he kept jerking the seatback up and down for the entire 4 hour flight. Also the rows were so tight, and seatbacks were so close together, that the reclining seat in front of me was 6 inches from my face.

ATL
MEX
Excellent 10.0

In some Delta flights that I had in the past the plane was just ok, not bad, not good. But this plane ATL-MEX was great, very nice and conformable plane, it looks and feels excellent!

*
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