Reviews for Thrifty in Santo Domingo
- All reviews 100%
11 Jul 2017
Rip-off We cancelled the reservation
Cons: We were trying to be sold extra insurance even though we purchased extra insurance through Alianz- they said that coverage was not accepted in the Dominican Republic- SCAM
3 Feb 2017
I reserved a full size but instead got an economy
Pros: I got a working car
Cons: I got an economy when I reserved a full size for the price quoted however the rate wasn't; honor for the reservation. Felt like a bait and switch. I paid for insurance online but was told that it didn't apply in the Dominican Republic and was made to purchase additional insurance bring my rental to increase from an estimate of $340 for the week to well over $560. I will never rent fromThrifty again.
8 Jan 2017
Worst experience ever. Not using them again and wi
Pros: Car was ok. Clean and responsive. Didn't have any issues while I had it. No mechanical problems.
Cons: When I got there to pick up the car I was told that I to pay a different price no with exceptions. So I reserved the car from home for a set price because it was what I could afford only to end up having to pay twice as much once I picked up the car. Also when I went to pick up the vehicle I had to wait forever because the attendant was nowhere to be found. The receptionist who attended me with the paperwork had to get out and get the car herself after I kept coming back to tell her that I was still waiting. The gentleman who was assigned to get the car was practically only a few feet from me sitting on a chair sleeping and pretending he didn't work there.. Horrible service. Just horrible. As for the car it was scratched all over with many dents all around including the at the hood as if someone beat it with a baseball bat. Also had horrible paint job on the back. You can see the yellow stains protruding from the original white paint and the windshield was cracked. But at least the car did its job to take me from point A to point B without any problems..
4 Jan 2017
Pros: More Expensive