We liked the flight, but not in JFK, not in Gatwick it is no lounge and this was surprising and disappointing. I think by now it is understandable that COVID will not go away and why it should not be business lounge?
Pros: "They did their job as expected."
Cons: "JetBlue crew seem a bit overwhelmed and stressed. I felt they took that on the passengers"
Pros: "The crew was very good"
Cons: "The gate at FLL to little, and the boarding process a mess."
Cons: "I never went on this trip. Why are you asking me to rate it??"
Pros: "Comfortable chairs"
Cons: "2 hour delay left late and was not told why. Televisión is old and didn’t have channels working only two movies working"
Cons: "Better customer service. Flight attendants were rude and lacked social skills"
Pros: "Entertainment, boarding, legroom, not many people on flight."
Cons: "No where in front row to stow smaller bag unless you put it above. Chips were ok as a snack."
Pros: "Everything went well and the lines wasent bad moved pretty fast"
Cons: "I had to pay again for the extra luggage I had already paid on the flight Because I had chosen the blue plus option and at the airport they say I paid only blue"
Pros: "Flight delayed by almost 4 hrs! Bording took a very long time. They checked in my 2 year old stroller instead of handing it over to us when we got off the plane. I had to carry my 2 year old in my arms ( 35 lbs) and my carry-on through the airport because of their poor communication and incompetency!"
Pros: "The staff at Delta are always friendly and helpful and they were able to squeeze me onto a very full flight."
Pros: "The food was exceptional! I’d order it again at a restaurant if I could!"
Cons: "Still normal awkward/tight economy seat. It’s to be expected but the coat hook and free slippers make it better than a lot of other airlines."
Pros: "The crew at Missoula airport was amazing, and most friendly"
Pros: "The crew was great!"
Cons: "I didn't get to continue the series I started watching on an earlier flight, as this plane had more limited options. We also waited on the tarmac an long time before take-off, waiting for a part to be delivered to our plane so we could take it to Indianapolis with us."
Pros: "Korean air is a step above the rest. Best airline in the business"
Cons: "No WiFi on the flight, but there is so much media offered you really forget"
Pros: "Entertainment selection was nice."
Cons: "Seats were too tightly packed in. Person in front reclined their seat and I couldn't even reach my bag under the seat. Very uncomfortable. And I'm small/short."
Cons: "Delaying a flight by 2 hours for crew issues is ridiculous and even more do not alerting me to the change before I was at the airport. Terrible"
Pros: "The gate crew were very responsive and told us accurate estimates about the delayed departure time. They even distributed snacks for us."
Cons: "The flight crew was subpar. We had been delayed by 2 hours and they did nothing to assuage anyone’s frustrations. Service was minimal and lacklustre. In flight WiFi didn’t work with any streaming service. Plane was noisy and old. Seat was about worn through. Truly the worst in flight experience I can remember having domestically."
Pros: "Entertainment was good and there was a choice of food."
Cons: "The crew sucked."
Pros: "The A330 was comfortable and the crew was efficient and cheerful."
Cons: "Delta is the best experience we've had of late."
I paid extra for seats up front, I expected unless the beverages wold be included,
Pros: "Very very helpful and nice crew."
Cons: "I wish they vegan options to eat!!! Not inclusive. Also on my flight review from Quito to Bogota on avianca , I meant to say the lights* they were on the whole flight. I could not sleep."
Pros: "I liked the food and the service from the crew."
Cons: "Entertainment screen and updated aircraft. Bogota to San Salvador flight was short and provided many inflight entertainment options and more comfortable seating ( leg room ). A this 6 hour flight was the opposite and extremely uncomfortable to be using an outdated aircraft for a long flight. I should have flown direct into LAX."
Pros: "Plane was good, plane staff were good."
Cons: "Forced to move seat (whole row of us) as plane was taxiing to the runway. Just managed to squeeze bag into overhead bin, sit down, and buckle in before we took off. Don't know why we had to move - not explained. Ended up with a middle seat rather than my booked window seat. There was a curfew in Bogota, which caused the plane from Panama to Bogota to be late, thus ensuring I missed my connection. Rather than being put on the next plane, I was forced to miss not only my original one, but 2 further ones. So rather than arrive, as scheduled, at 15:15 I will arrive over 9 hours later, after midnight. Could have been handled better by Avianca."
Cons: "I'm tall and I hace no problems because there is a lot of space between files"
Pros: "service and punctuality"
Cons: "time management for connecting flights with star alliance partners. I had 1:45 min for a connecting flight to Cancun and because of immigration procedures the baggage claim took 1 hour to give me my luggage, making me miss my connection and having to spend $600 on a crappy hotel in Cancun. Very bad"
Pros: "The wide selection of tv series and movies was excellent."
Cons: "I could not choose a better airline, everything was excellent"
Pros: "Boarding was efficient"
Cons: "The onboard menu shows an option of salmon or beef. But when the crew came, only lamb was available. Also, the crew didn't seem interested."
Pros: "We were bumped to an early fly because our fly would be delayed."
Cons: "Fly Bogota-Boston. The stop in Salvador is too long."
Pros: "The crew and the seat !"
Cons: "The food because of coronavirus the service was scaled back"
Pros: "Flights out of Kabul are generally filled with less-experienced travelers, so Turkish Airlines did the best they could with a planeful of new flyers. Entertainment system had some pretty good choices."
Cons: "There's a coronavirus outbreak going on. Just slow down, everyone. Take it easy. Slow down boarding. Slow down disembarking. Enable social distancing. Just slow down. We were packed into economy class, touched by every person walking past, bumped by every bag over every shoulder. Just take it easy. Let passengers try, even a little, to maintain a little social distance in economy class."
Pros: "The crew was friendly and helpful."
Cons: "The leg room was smaller than most other flights and the war phonejack didn't work and the video constantly paused every 30 seconds. Also the 1 8kilo bad allowance in the cabin is a bit unreasonable but I see why they need to because the overhead storage and under the sit storage was less than normal too."
Pros: "The flight and crew were excellent. Turkish Airlines business is always good."
Cons: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."
Pros: "It was a great flight thank you kayak thanks ti THY"
Cons: "My bags were misplaced I have to wait for an extra day to get it"
Pros: "Food is not bad"
Cons: "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"
Pros: "Customer service on point. Great food, comfortable seats. Availability of 2 check in bags is helpful for those who traveling for a longer time."
Pros: "Very smooth, staffs were nice, meals were good but the bathroom was filthy."
Pros: "check in..Gatwick S."
Cons: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."
I requested wheel chair assistance , it was confirmed via email that inwoood get it but I didn’t get it . The last leg of my trip to Nigeria was the worst.
Pros: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Cons: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
Pros: "The crew was professional & friendly"
Cons: "Food was terrible honestly, entertainment system didn't work on 1st flight."
Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Pros: "Crew were excellent"
Cons: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Cons: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"
Pros: "economy plus seats were nice, great movie selection, especially international movies"
Cons: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Pros: "Seat was comfy and spacious for economy class"
Cons: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."