Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Sheraton Centre Toronto Hotel

123 Queen Street West, Toronto, ON M5H 2M9, Canada
+1 416 361 1000

£108+

Overall guest ratings

8.5/10 Excellent
Based on 4,033 reviews

Review highlights

  • 9.4
  • 8.8
  • 5.9
  • 4.6

Good to know

  • Nice building
  • Clean rooms
  • Great view

Nearby

    show all

    About

    In the heart of downtown’s business and entertainment districts, the Sheraton Centre Toronto Hotel is connected to PATH, a 16-mile underground network of shops and services. We are steps from the Eaton Centre shopping mall and Toronto’s convention centre. Experience a fresh kind of classic. A 2.5-acre waterfall garden atrium highlights our new lobby. Newly renovated ballrooms and meeting spaces total more than 120,000 square feet. Savour some of the city’s best burgers and comfort food at BnB. Each of our 1,372 modern guest rooms offer the plush comfort of our Sheraton Signature Sleep Experience. Sheraton Club Rooms offer another level of service with an array of upgraded amenities and access to the stylish 43rd-floor Sheraton Club Lounge.

    Less More
    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Internet (surcharge)
    • Parking (surcharge)
    • Playground
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Wi-Fi
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 4,033 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      8.6 "Easily accessible by car, said 86%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Bar is amazing."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      7.4 "74% found the restaurant service to be one of the best."
    • 8.0 "Pool is good."
    • 7.6 "High comfort."
      8.9 "89% said the beds were comfortable."
    • 5.9 "Sufficient wellness & sports facilities."
    • 4.6 "Breakfast is below average."
    • 4.2 "Value below average."
      3.9 "61% thought it was overpriced."
      4.4 "The price was too high for 56%."
    • 3.5 "Internet is poor."
      3.9 "61% thought it was overpriced."
      2.9 "71% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 1,653 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Bar is amazing."
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.8 "78% said the concierge service was amazing."
    • 7.3 "High comfort."
      9.0 "90% said the beds were comfortable."
      7.4 "74% thought rooms were spacious."
    • 7.0 "Nice rooms."
      9.0 "90% said the beds were comfortable."
      9.6 "96% thought the view was good."
      7.6 "76% said rooms were clean."
      7.4 "74% thought rooms were spacious."
      7.5 "75% were happy with the tv."
    • 6.5 "Food is average."
    • 5.8 "Sufficient wellness & sports facilities."
    • 4.5 "Breakfast is below average."
      5.0 "Breakfast prices were ok, according to 50%."
    • 3.6 "Value below average."
      3.4 "66% thought it was overpriced."
      5.0 "Breakfast prices were ok, according to 50%."
      4.3 "The price was too high for 57%."
    • 3.0 "Disappointing internet connection."
      3.4 "66% thought it was overpriced."
      2.9 "71% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 1,613 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      8.9 "Easily accessible by car, said 89%."
      10.0 "Near to public transport, according to 100%."
    • 7.6 "Good pool."
    • 7.4 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.2 "82% said the concierge service was amazing."
    • 6.9 "Rooms are ok."
      5.5 "Only 55% said the rooms were modern."
    • 5.6 "Sufficient wellness & sports facilities."
    • 4.1 "Breakfast is below average."
      4.7 "53% said the breakfast was too expensive."
    • 3.9 "Internet is poor."
      4.2 "58% thought it was overpriced."
      2.9 "71% said the wifi quality was bad."
    • 3.7 "Value below average."
      4.2 "58% thought it was overpriced."
      4.7 "53% said the breakfast was too expensive."
      4.1 "The price was too high for 59%."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 241 reviews
    • 9.5 "Terrific location."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 6.9 "Rooms are ok."
      5.2 "For 52%, maintenance was acceptable."
      5.3 "Only 53% said the rooms were modern."
    • 4.4 "Value below average."
      3.6 "64% thought it was overpriced."
    • 3.3 "Internet is poor."
      3.6 "64% thought it was overpriced."

    Overall rating

    8.4 Excellent
    Based on 524 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.5 "High comfort."
      9.1 "91% said the beds were comfortable."
      7.6 "76% thought rooms were spacious."
    • 7.1 "Nice rooms."
      9.1 "91% said the beds were comfortable."
      7.6 "76% said rooms were clean."
      9.7 "97% thought the view was good."
      7.6 "76% thought rooms were spacious."
    • 5.8 "Sufficient wellness & sports facilities."
    • 4.4 "Value below average."
      3.9 "61% thought it was overpriced."
    • 4.3 "Breakfast is below average."
    • 3.5 "Internet is poor."
      3.9 "61% thought it was overpriced."
      3.0 "70% said the wifi quality was bad."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Clean rooms"
    "Great view"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    downtown toronto
    city hall
    great location for downtown
    access to underground
    beautiful lobby
    hotel in a great location
    friendly staff
    line for check
    underground parking garage
    hotel location
    great hotel
    valet parking
    sheraton hotel
    nice room
    great location
    great view
    free wifi
    king size bed
    dated room
    upgrade to a king
    indoor outdoor
    More
    More

    Photos
    Map

    Map

    Close