Overview

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Sheraton Centre Toronto Hotel

123 Queen Street West, Toronto, ON M5H 2M9, Canada
+1 416 361 1000

£115+

Overall guest ratings

8.5/10 Excellent
Based on 4,017 reviews

Review highlights

  • 9.3
  • 8.4
  • 8.0
  • 5.1

Good to know

  • Clean rooms
  • Spacious rooms
  • Great view

Nearby

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    About

    In the heart of downtown’s business and entertainment districts, the Sheraton Centre Toronto Hotel is connected to PATH, a 16-mile underground network of shops and services. We are steps from the Eaton Centre shopping mall and Toronto’s convention centre. Experience a fresh kind of classic. A 2.5-acre waterfall garden atrium highlights our new lobby. Newly renovated ballrooms and meeting spaces total more than 120,000 square feet. Savour some of the city’s best burgers and comfort food at BnB. Each of our 1,372 modern guest rooms offer the plush comfort of our Sheraton Signature Sleep Experience. Sheraton Club Rooms offer another level of service with an array of upgraded amenities and access to the stylish 43rd-floor Sheraton Club Lounge.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Internet (surcharge)
    • Parking (surcharge)
    • Playground
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 4,017 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.2 "Near to public transport, according to 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.2 "82% found the restaurant service to be one of the best."
      10.0 "100% said the recreation staff was great."
    • 8.0 "Pool is good."
    • 7.9 "High comfort."
      9.3 "93% said the beds were comfortable."
      8.2 "82% thought rooms were spacious."
    • 7.9 "Nice rooms."
      9.3 "93% said the beds were comfortable."
      9.7 "97% thought the view was good."
      7.9 "79% said rooms were clean."
      8.2 "82% thought rooms were spacious."
      8.1 "81% were happy with the tv."
    • 5.1 "Breakfast is mediocre."
    • 4.9 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.6 "Value below average."
      4.2 "58% said the breakfast was too expensive."
      3.6 "The price was too high for 64%."
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    Overall rating

    8.5 Excellent
    Based on 1,646 reviews
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 7.7 "High comfort."
      9.4 "94% said the beds were comfortable."
    • 7.7 "Nice rooms."
      9.4 "94% said the beds were comfortable."
      9.7 "97% thought the view was good."
      7.7 "77% said rooms were clean."
      8.0 "80% were happy with the tv."
    • 6.5 "Food is average."
    • 5.0 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
      4.9 "51% thought it was overpriced."
      4.4 "56% said the wifi quality was bad."
    • 4.2 "Value below average."
      4.9 "51% thought it was overpriced."
      4.1 "59% said the breakfast was too expensive."
      3.3 "The price was too high for 67%."
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    Overall rating

    8.6 Excellent
    Based on 1,646 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "Easily accessible by car, said 90%."
      9.3 "Near to public transport, according to 93%."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 7.4 "Nice rooms."
      9.1 "91% said the beds were comfortable."
      9.7 "97% thought the view was good."
      8.0 "80% said rooms were clean."
    • 7.4 "Good pool."
    • 4.9 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.8 "Breakfast is below average."
      3.8 "62% said the breakfast was too expensive."
    • 3.9 "Value below average."
      3.8 "62% said the breakfast was too expensive."
      3.3 "The price was too high for 67%."
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    Overall rating

    8.1 Excellent
    Based on 241 reviews
    • 9.5 "Terrific location."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 7.2 "Nice rooms."
      9.7 "97% thought the view was good."
    • 7.2 "Good amenities."
      7.1 "71% thought the building was wonderful."
    • 6.5 "Vibe was decent."
    • 5.0 "Internet is average."
    • 5.0 "Average value."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 482 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.3 "Pool is good."
    • 7.8 "Good service."
      8.3 "83% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 7.6 "High comfort."
      9.5 "95% said the beds were comfortable."
    • 7.2 "Nice rooms."
      9.5 "95% said the beds were comfortable."
      7.6 "76% said rooms were clean."
      9.8 "98% thought the view was good."
    • 5.1 "Internet is average."
      5.3 "53% thought it was adequately priced."
    • 4.9 "Breakfast is below average."
      4.1 "59% said the breakfast was too expensive."
    • 4.6 "Value below average."
      4.1 "59% said the breakfast was too expensive."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Spacious rooms"
    "Great view"
    data provided by TrustYou

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